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BT PSTN Switch-Off: What Businesses Need to Know Before January 2027

The UK PSTN switch-off is set for January 2027. Learn what it means for your business, which services are affected and how to prepare for the move to VoIP.

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CRM Update: How to Keep Customer Records Accurate

CRM updates involve keeping customer and sales information accurate, current, and usable: contact details, needs, stakeholders, deadlines, and next actions. The challenge is doing this consistently without adding another data-entry task after every interaction.

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