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Our latest post

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Sales prospecting

Cold Calling Scripts To Succeed: Best Examples, Templates And Tips

To successfully capture a prospect’s interest during a cold call, preparation is key. That’s why a good phone script is an important tool for successful prospecting.

Klarissa Fitzpatrick

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Discover our categories

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Call center

All you need to know on call centers with insights, essential info and an introduction to the best tools and methods for steering your call center activity to success.

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Sales prospecting

Discover our top tips on phone prospecting and how you can optimize it to boost your sales process

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VoIP

Discover how you can optimize your telephony infrastructure with our tips for managing your phone switchboard.

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Customer service and VoIP

All our recommendations and best practices to help you perform better in your customer relations.

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Remote work and VoIP

A selection of articles on remote working, its evolution and the way that VoIP and the Cloud are contributing to making it more accessible to everyone.

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Business phone system

All you need to know about IP telephony for professionals: The advantages, how to optimize it, and how it's evolving…

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All articles

Omnichannel Communication: What Is It and How Does It Differ From Multichannel?

Omnichannel Communication: What Is It and How Does It Differ From Multichannel?

Klarissa Fitzpatrick

Cold Calling: Definition, Examples, Techniques and Mistakes to Avoid

Sales prospecting

Cold Calling: Definition, Examples, Techniques and Mistakes to Avoid

Klarissa Fitzpatrick

Sales Closing: How To Win More Deals With Techniques and Tips

Sales prospecting

Sales Closing: How To Win More Deals With Techniques and Tips

Klarissa Fitzpatrick

CCaaS (Contact Center as a Service): key features and benefits to look for

CCaaS (Contact Center as a Service): key features and benefits to look for

Klarissa Fitzpatrick

LinkedIn prospecting 2023: the definite Guide, Tools and Techniques

Sales prospecting

LinkedIn prospecting 2023: the definite Guide, Tools and Techniques

Klarissa Fitzpatrick

Best cloud phone systems reviewed and compared. A buyer's guide

Business phone system

Best cloud phone systems reviewed and compared. A buyer's guide

Klarissa Fitzpatrick

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