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  • Calls
  • Omnichannel communication
  • Mobility
  • Monitoring & tracking
  • Conversation analysis
  • AI assistant
  • Coaching

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Calls

Make and receive business calls from anywhere, on any device — with top-tier audio quality and powerful features like call transfer, call waiting, voicemail, and more.

Unlimited calls to 110+ destinations

With Ringover’s VoIP app, make unlimited calls to landlines and mobiles in US, Europe and Asia and over 110 destinations. No hardware. Start calling immediately.

US phone numbers

Activate your local business phone number in 30-seconds and instantly use it from any device: desktop, laptop or smartphone.

International numbers

In a few clicks, activate landline and mobile numbers for more than 65 destinations worldwide. Use these numbers to establish phone support for each of the countries in which you operate, or equip your sales team with local numbers for prospecting.

Mobile numbers

Activate your virtual mobile numbers in 65 countries in a few clicks and start using right away.

Virtual numbers

In 3 easy steps get a phone number for your business and start calling instantly from your desktop, laptop, or cell phone.

Keep your phone numbers

Keep your preferred telephone numbers with number portability. Easily switch your company phone lines over to a 100% cloud-based solution.

Consecutive numbers

Instantly reserve consecutive numbers for your company.

Nearest numbers

When you make a call, your outgoing phone number is automatically selected to match the call recipient’s closest area code.

Toll free numbers

Activate toll-free numbers.

Local number bundles

Get 100 numbers from the 100 largest U.S. cities and make calls using area codes your prospects and customers recognize.

Phone Extension

Forward calls faster with Ringover’s easy-to-use extension numbers.

Extensions (click-to-call)

Thanks to the Ringover extensions available for Chrome, Safari and Firefox browsers, you can make a call with just one click on any web page.

Click to call

Dial phone numbers instantly with click to call and capture immediate conversions on your website with click-to-call button.

Smart dialer

Make calls more quickly with the smart dialer.

Power dialer

The Power Dialer software empowers sales reps to launch successful cold call campaigns making 5x more calls with 10x less effort.

Outbound Dialer

Better performance, productivity, and profit: Ringover’s Outbound Dialer powers up your call center sales team so they can focus on conversations that matter.

Parallel Dialer

Call multiple people at the same time from your Ringover dialer and boost your pick-up rate.

VOIP Phone

Unify your communications with Ringover’s selection of state-of-the-art VoIP hard phones and softphones.

Call flipping

Flip your call to your mobile app.

Exceptional call quality

Take advantage of exceptional call quality with Opus codec.

Interactive voice response (IVR)

Create an ideal sorting and routing system to ensure that calls reach the right person.

Custom greetings

With Ringover’s online studio, create all of your greetings and messages in 16 different languages.

Music on hold

Allow your callers to wait with music - Royalty-free music on hold.

Time-based routing

Route calls according to set times: during opening hours, after closing and during on-call hours.

Preferred agent routing

Allow callers to reach the same support team member every time.

Call priority

Allow your VIP callers to skip the queue.

Custom call queues

Personalize your call queues and never miss a call again.

Cascading calls at random, Round Robin or preset

Diffuse incoming calls in cascade to your users.

Group routing

Create groups and route your incoming calls to them according to specialty.

Smart routing

Use Ringover webhooks to route calls freely based on your data.

Call forwarding

Forward your calls to any device or phone number and stay available at all times.

Transfer of a call in progress

Save time and improve your customer service with conversations that flow between transfers.

Auto Attendant

Ringover’s auto attendant makes sure every call is answered on the first ring with an intuitive phone menu system that automatically greets and directs callers.

Put on hold

Put a call on hold with 1 click.

Surveys

Send, receive and measure your customers’ satisfaction.

After call

With automatic ACW, take advantage of time dedicated to qualifying each call and sharing it more efficiently.

Snooze

Activate the “Snooze” feature to avoid being disturbed and you can keep everyone up to date.

Voicemail

Never miss another opportunity. Rely on Ringover’s intuitive voicemail system to seamlessly access and manage voice messages across devices.

Simplified internal calls

Forget call extensions - call your colleagues internally with one click.

Shared contacts

Save contacts easily and share them with your team members.

Blacklist

Add numbers that you wish to block to your blacklist.

API and webhooks

Your tools interact in real time with your phones thanks to our API and webhooks.

SDK Dialer

Easily integrate Ringover APIs into your business tools thanks to our SDK.

Omnichannel communication

Bring calls, texts, emails, video meetings, and instant messages into one smooth interface — for a simple, consistent customer experience.

Omnichannel Messaging

Become more efficient by managing messages from multiple channels (WhatsApp, Instagram, emails…) directly via your Ringover interface.

Call Campaigns

Use Ringover’s call campaigns to boost your telephone prospecting and accelerate your sales

Voicemail drop

Use voicemail drop to save time on sales campaigns and leave messages automatically when calls go unanswered.

Voicemail campaign

Use voicemail campaigns for greater impact and effective mass communication with your contacts.

Native integration

With Ringover, take advantage of phone features right from your CRM or helpdesk.

Contact synchronization

Easily synchronize all contacts between your CRM and phone system.

Text messaging

Send and receive SMS messages from any device, at any time, and from anywhere.

Collaborative SMS

Send and receive all of your professional texts through the Ringover app. Share a mobile number and respond to your texts collaboratively.

SMS campaign

Use Ringover’s SMS campaigns to promote your products and services to a targeted audience within your clientele.

One-Way SMS

Send your customers SMS notifications to keep them informed in real time.

MMS

Engage customers and expand your business with our multimedia messaging service.

Instant messaging

Use company instant messaging from Ringover to collaborate easily and effectively with your colleagues.

Conference calls

Set up your conference calls instantly with Ringover.

Videoconference

Make secure phone and video calls, and collaborate efficiently in online meetings thanks to screen sharing.

Screen sharing

Improve communications and work together efficiently during meetings by sharing your screen with your colleagues.

Fax

Ringover’s simplified fax solution lets you send and receive documents over the internet. No fax machine required.

Mobility

Stay connected and productive on the move with our mobile and desktop apps — everything you need, right at your fingertips.

Calling from your computer

Make unlimited calls from your computer with Ringover Web App. Start calling in minutes without installation. Just connect and call.

Calling from your smartphone

With the Ringover mobile app, you can manage your professional calls at any time and from anywhere.

Call Assist

Enable Call Assist on your Ringover mobile app to use your GSM network and maintain excellent call quality!

Monitoring & tracking

Stay in control with real-time visibility into your team’s activity — call recordings, history, advanced analytics, and more.

Statistics in real time

View a complete list of your team’s calls as they happen.

Advanced analytics

Obtain essential information on your calls and the performance of your agents in clear, coherent diagrams.

Call and text message history

View a history of calls and text messages in your CRM or HelpDesk client files.

Call logs

Track all your personal and business calls from any device.

Chronology of a call

Retrace online the different steps in a call, from greeting to hang-up.

Call recording

Easily record your business calls whether by default or on-demand for better supervision, training, analytics and compliance.

Call Summary

Easily keep track of your phone conversations by using AI-generated call summaries.

Transcription of calls and voicemail messages

Find the transcription of all your calls and voicemails directly within Ringover.

Tags

Categorize your calls with custom filters.

Call scripts

Enhance your team’s communication thanks to call scripts, seamlessly integrated into your call campaigns and IVR.

Task follow-up

Find all your pending tasks, such as client follow-ups and call campaigns, in your Ringover WebApp.

Agent performance

Evaluate your agents’ productivity: rate of answered calls, average call time, number of calls made, etc.

CTI Screen Pop

Get relevant caller information and history in a flash with CTI screen pop and pre-built CRM integration.

Desktop’s notifications

Receive automatic call notifications on your computer.

Conversation analysis

Get transcripts, summaries, and actionable insights from every call to improve visibility, spot trends, and enhance the customer experience.

Automatic topic detection

Easily spot key topics in your calls—like pricing, competitors, or demo requests—thanks to smart, AI-detected Moments.

AI Call Analysis

Get full transcriptions and AI-generated summaries for every call, along with all the key details.

AI Analytics

Unlock key conversational trends and gain clear team performance insights with AI-powered call analytics.

AI assistant

Supercharge your productivity with AI: smart meeting summaries, in-depth call analysis, and instant replies to help you move fast.

AI Assistant

Provide your visitors with a custom AI assistant to enhance their shopping experience and help your customer service teams streamline their tasks.

AI Meeting Assistant

Use The Meeting Assistant to effortlessly record and analyze your video meetings. Get transcriptions, summaries, next steps, and other key details from every video call without lifting a finger.

Ask Empower

Transform your conversations into actionable insights with Ask Empower. Simply ask a question in the chat to get an AI-generated recap of past interactions highlighting key information, deal predictions, or tips on how to improve agent performance.

Coaching

Support your teams with built-in coaching tools like call whisper, live monitoring, and a sharable call library.

Call monitoring

Listen to live calls to improve agent performance, coach new hires, assess call quality and enhance overall call standards.

Call intervention

Join your call center agents’ conversations in progress.

Radio Coach

Listen to your teams’ calls in progress automatically and randomly to monitor conversation quality.

Call library

Build a best practices database effortlessly—save, organize, and share key calls to accelerate onboarding, enhance team learning, and improve customer interactions.

Save time and boost your team’s efficiency

Don’t wait any longer — try Ringover today!

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