Power-Up Your Sales CRM and Close More Leads
Use the call center software’s highly flexible integration feature to weave granular call data with your pre-existing CRM software. Ringover’s Outbound Dialer offers a lightweight, out-of-the-box integration with several popular CRM solutions such as Salesforce, Zendesk, PipeDrive, and Hubspot.
Our call management software puts customer experience right at the center of your action-taking and decision making. With unique features such as client file retrieval, 1-click call connects, and call-logging linked to your prospects’ contact files, you can watch (or listen in!) as your sales team reps knock customer satisfaction out of the park time and again!
Connect With Customers for a Seamless Support System
You already know that a stellar customer service system relies on two-way communication. However, Ringover’s seamless Call Recording, Dual-Listening, and Conversation Joining features make it possible for you to mentor and offer help to both customers and service call center agents.
Set realistic targets and create benchmark conversational scripts that allow your call center agents to instantly connect with customers, escalate issues, and architect solutions designed for the best customer experience. Listen to recordings to identify major bottlenecks and create a supportive culture of progressive improvement in your service call center team.