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Ready-to-use Inbound Call Center Software

With Ringover, you can quickly activate your Inbound Call Center system, fully integrated with your existing customer relationship management tools to better manage your customer calls and deliver superior service experience.

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Launch your Inbound Call Center in 3 Minutes

Mac laptop and mobile

Logo passer appelsCreate phone support channels and go live in minutes

Activate your support numbers in 65 countries in just a few clicks and use Ringover’s online studio to create automated vocal greetings in the languages of the countries in which you operate.

Logo accueil téléphoniqueHandle calls wherever you are

Whether your agents who manage calls for your business sit in the same office, are dispersed across different locations or are based at home, all they need is an internet connection to be able to make and receive calls directly from their web calling platform.

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Distribute Your Calls Smoothly

Ringover provides powerful yet simple call routing tools that make it easy to sort and distribute calls to the right agents without hassle.

Adjust call routing using routing rules of your choice, including agent shift times, agent skills, caller language and much more. You can even give instructions to route calls smartly according to your own criteria and data pulled from your customer relationship management software.

7-day free trialAll features included

Sync your calls with your favorite tools

Salesforce Zendesk Sellsy ZOHO HubSpot freshdesk FRONT 15+
Intégration dans les outils métiers

Logo passer appelsCall directly from your customer support tools

No more constant switching between different software to fetch information while you make and receive calls. Handle your calls directly from your CRM without hassle.

Logo passer appelsAccess your customer data in real time

With quick access to client data in your support tools, during calls your agents can see all customer details to better respond to their needs and provide relevant answers to queries.

Logo passer appelsAutomate call tasks

Simplify call logging and note taking with automatic call data syncing and integration into your CRM from your inbound call center platform.

Facilitate collaboration

Access tools that will boost collaboration within your team. During a call, there are options for call transfer, conversation joining and internal chat. After call work includes call notes, tags, assignment and many more tools to help your agents work better together.

Collaboration after call
Formation et monitoring

Coach and supervise

As team manager, monitor and manage all your agents’ calls from your admin platform that is always up-to-date. Use double-listening and call whisper functions to guide your agents when they need it most. Find detailed and reader-friendly statistical graphs generated in real time to give you a closer look into your phone support team's performance.

7-day free trialAll features included

Access Powerful Features With Your Inbound Call Center Software

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International numbers

Activate customer support numbers in 65 countries

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Toll-free numbers

Get a simple number for your customers to reach you free of charge

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Unlimited calls

Make and receive calls in up to 80 landline and mobile destinations at no extra cost

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Business hours

Define opening times when your lines can receive calls.

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IVR

Sort your calls correctly with automated greeting and distribution

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Smart routing

Route calls to the right person based on custom criteria

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Priority queuing

Allow your VIP callers to skip the call queue

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History-based routing

Help your clients reach the same agent automatically based on call history

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Native CRM integrations

Create a seamless two-way link between your call center platform and CRM

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Quick access

Screen pop client files in one click to look at notes, previous chats and customer details

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Double-listening

Keep a listening ear on your agents conversations to offer help when needed

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Conversation joining

Join live calls directly to offer quick tips and help to your agents

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Call recording

Relisten to your agents' calls at your convenience

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Real-time statistics

Know at a glance which agents are online or on snooze

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Advanced analytics

Monitor your agents' performance and your support's KPIs in detail

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Tags

Use your own filters to classify and share your calls

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After call

Easily qualify each call

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Collaborative SMS

Use text messaging to establish a true support channel with your clients

Try Ringover for free for 7 days
Ready to simplify your business communications?

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