Inbound Call Center Software Solution

Launch your Inbound Call Center in 3 Minutes

Create phone support channels and go live in minutes

Activate your support numbers in 65 countries in just a few clicks and use Ringover’s online studio to create automated vocal greetings in the languages of the countries in which you operate.

Handle calls wherever you are

Whether your agents who manage calls for your business sit in the same office, are dispersed across different locations or are based at home, all they need is an internet connection to be able to make and receive calls directly from their web calling platform.

Distribute Your Calls Smoothly

Ringover provides powerful yet simple call routing tools making it easy to sort and distribute calls to the right agents without hassle.

Adjust call routing using call rules of your choice including agent shift times, agent skills, caller language and much more. You can even give instructions to route calls smartly according to your own criteria and data pulled from your customer relationship management software.

Sync your calls into your favourite tools

15+

Call directly from your customer support tools

No more constant switching between different software to fetch information while you make and receive calls. Handle your calls directly from your CRM without hassle.

Access your customer data in real-time

With quick access to client data in your support tools, during calls your agents can see all customer details to better respond to their needs and provide relevant answers to queries.

Automate call tasks

Simplify call logging and note taking with automatic call data syncing and integration into your CRM from your inbound call center platform.

Coach and supervise

As team manager, monitor and manage all your agents’ calls from your admin platform that is always up-to-date. Use double-listening and call whisper functions to guide your agents when they need it most. Find detailed and reader-friendly statistical graphs generated in real-time giving you a closer look into the performance of your phone support team.