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What is Cloud PBX?

A cloud PBX is a business phone system that operates entirely in the cloud. Managing your VoIP system using a cloud PBX eliminates the need to maintain an on-premise PBX system while maximizing flexibility and unlocking advanced features.

Give your business the flexibility it needs to adapt to changing communications trends. Cloud PBX eliminates the need to maintain a traditional, physical infrastructure. With Ringover, you can scale on your terms, add all the business functionality you need, and create an agile communications system that keeps up with your business.

What is Cloud PBX?

Why upgrade to Cloud PBX?

Spend less on your communications

Spend less on your communications

Switching from an on-premise system to a cloud PBX eliminates the cost of expensive hardware and ongoing maintenance.

Unlock advanced business functionality

Unlock advanced business functionality

Gain access to enterprise-grade features such as video conferencing, call monitoring, auto-receptionist, and more.

Lower your maintenance costs

Lower your maintenance costs

Spend less on IT support while simplifying all aspects of phone onboarding, configuration, routing, and call services.

Eliminate costly downtime

Eliminate costly downtime

Leverage data center redundancy to bring remote teams together and serve customers better with near zero downtime.

Experience total flexibility

Experience total flexibility

Access your phone system from anywhere in the world. Empower your employees with cross-platform and remote support.

Scale on your terms

Scale on your terms

Add new lines in seconds without moving equipment. Cloud PBX does all the heavy lifting for you to support the growth of your business.

Cloud PBX: Everything your remote teams need to succeed

How are you keeping your teams productive while they’re working remotely? Cloud PBX gives your business everything it needs to improve the remote work experience

  • Experience high-quality audio calls and HD video
  • Get started in no time with Ringover’s simplified setup process
  • Integrate leading VoIP phones, conferencing hardware, and other communications equipment
Cloud PBX: Everything your remote teams need to succeed
7-day free trial All features included
  • 99.999% uptime keeps your business online and ready to go
  • Access our top notch customer service when you need it most
  • Keep your communications safe with end-to-end encryption
Cloud PBX: Everything your remote teams need to succeed

Cloud PBX Features

Call Monitoring

Evaluate agent performance and maintain high standards across your call center with advanced call monitoring functionality.


Connect callers to the right agents with a professional auto-attendant. Set up auto-attendant in seconds rather than days.



Empower your workforce with HD audio and video conferencing capabilities. Bring your remote teams together with cloud PBX.

Call Routing

Seamlessly direct incoming calls to the correct departments. Customize call routing based on phone numbers and business hours.

Call Recording

Fact-check customers or provide coaching for your team with silent call recording. No hardware required.

Voicemail to Email

Streamline communications by checking voicemails from your inbox. View caller information and listen to messages without any dialing.

Cross-Platform Support

Enable your teams to do their best work with mobile support. Use smartphones and tablets to make and receive calls from anywhere.

Free Local Numbers

Establish local presence by adapting any area code — no matter where you are. Add new lines in a matter of seconds.

Try Ringover for free for 7 days
Empower your business communications with a robust Cloud PBX solution
Are you interested in seeing how a cloud PBX system can transform your business? Get in touch with a Ringover cloud PBX specialist today to learn more about why our cloud PBX system is the right fit for your business.
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Cloud PBX FAQs

How does a cloud PBX work?

A cloud-hosted PBX system uses Voice over Internet Protocol (VoIP) technology to make and receive phone calls. With a cloud PBX, the features of your business phone system are accessed through the internet rather than on-site hardware.
Since cloud PBX systems use off-site data centers, no hardware is required to run a cloud PBX. The hosted PBX uses your existing internet connection to provide all the functionality of a traditional PBX and more. Even desk phones are optional — your team members can use IP phones, virtual phones, smart phones, and other devices to make and receive calls.

What’s the difference between traditional vs. cloud PBX?

Cloud PBX systems require no complex hardware to install or maintain and can be activated in seconds. Since cloud PBX systems provide VoIP services using an internet connection, the latest updates in functionality occur instantly.

Can I keep my old business phone numbers?

Yes. Migrating your existing business phone numbers to your new cloud PBX system is referred to as the process of porting. You can also add or subtract new lines in seconds to accommodate fluctuations in demand.

Why do businesses switch to a cloud PBX?

Cloud PBX allows businesses to add or remove users in a matter of seconds, supporting growth during periods of high demand and cutting costs during the offseason. A cloud-hosted PBX system is easy to use, easy to manage, and can connect remote teams with on-site staff under one powerful phone system.

Are cloud PBX features customizable?

Yes. Cloud PBX systems allow you to add or remove phone numbers and adjust user settings in real-time. Operating in the cloud gives you complete and immediate control over fluctuations in demand while allowing you to unite multiple locations under one phone system.

What should businesses keep in mind before upgrading to cloud PBX?

When switching from a traditional phone system to a cloud-hosted PBX system, one of the most significant factors to keep in mind is the quality of your existing internet connection. While calls made and received through your cloud PBX won’t impact your internet speeds, the strength of your connection may impact the quality of your calls.

How do I upgrade my business phone system using a cloud PBX?

Setting up a cloud-hosted PBX system involves considerably less moving parts than a traditional phone system. With a cloud PBX, you don’t have to worry about costly hardware installation and maintenance.
Are you interested in a powerful and flexible business phone system that unites your workers and empowers the customer experience? Get started today by booking your free trial with Ringover.