Powerful Customer Service Tools
Listen and Offer Assistance
With Ringover’s call monitoring and recording capabilities, you’ll be able to monitor live agent calls and record calls for future playback. Listen in and be equipped to offer helpful coaching and training to your agents, as well as positive feedback!
Integrate Customer Relationship Management Software
Give your agents instant access to client files, action items, notes and more, with full integration of your current CRM software into the Ringover platform. Your agents will be able to access the tools they need, all from one interface, improving call handling times and customer satisfaction levels with fast and effective call resolution.
Keep Your Team in Contact
Both you and your agents can stay in touch, with direct SMS messaging between users, video conferencing, and whisper functionality. You’ll be at the ready to jump in and assist discreetly when your agents need some extra help on a call, or hold a video conference with your agents no matter where they are, to ensure everyone remains in contact and up to speed.
Save Money and Time with Ringover’s Hosted VoIP
Let Ringover Handle Your PBX
Ringover’s hosted VoIP service means you can leave the hard work to your software provider. Your cloud PBX will be fully managed by Ringover, removing any need for a physical PBX, or for you to maintain one.
Minimal Setup Costs
Discover just how affordable it is to establish and maintain your cloud contact center with a hosted VoIP solution. As long as you and your agents have an internet connection, a router, and a computer or smartphone, you can be on your way to running a successful cloud contact center for your business.
Manage Your Call Center from Home
Log into Ringover and access all the information and action items you need from wherever you are, as long as you have an internet connection. Whether you’re working from home or at a remote location, you can uphold a seamless experience for yourself, your agents, and your customers.
Try Ringover’s Hosted VoIP Solution For Free
See if Ringover Works for You
With a free trial of Ringover’s cloud contact center software and hosted VoIP, you can determine if it works for you and your business, with no further obligations.
Enjoy the myriad features and capabilities brought to you by Ringover’s advanced technology, all via a simple and easy-to-use platform.
Start Today and Discover the Benefits of Hosted VoIP
All it takes is a few clicks, and you’ll have the opportunity to explore the powerful features and capabilities offered by Ringover’s hosted VoIP and cloud call center software. Begin your free trial Ringover today!