Rapidly improve customer engagement

During each incoming call, automatically retrieve the contact's information as well as their history thanks to the automatic file escalation.
Your teams are thus able to provide a more personalised interaction.


Save time typing

Stop wasting time creating tickets and entering call logs. With this awesome integration, all of your telephone conversations are automatically recorded in Zendesk.


Boost the productivity of your support teams

Thanks to the click-to-call functionality, there is no need to manually dial the numbers for each call as your agents can initiate calls directly from the Zendesk platform in a single click.


Improve the management of call transfers

Easily transfer in-progress calls to a member of your team or a group. You can choose the type of transfer such as direct transfer, internal transfers and direct messaging.


Do you use Zendesk and want to integrate your phone system?

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