Boost the productivity of your sales agents
Improve your customer service call quality
Make it easier for your teams to work remotely
Start using a business phone system in 3 minutes!
Add a business line and virtual phone system to your cell phone
Find our cloud telecom guides
Access our online help center
A Thorough Guide for Any Business
Improve your customer service call quality
Make it easier for your teams to work remotely
Start using a business phone system in 3 minutes!
Add a business line and virtual phone system to your cell phone
Find our cloud telecom guides
Access our online help center
A Thorough Guide for Any Business
Boost the productivity of your sales agents
Improve your customer service call quality
Make it easier for your teams to work remotely
Start using a business phone system in 3 minutes!
Add a business line and virtual phone system to your cell phone
Find our cloud telecom guides
Access our online help center
A Thorough Guide for Any Business
Thanks to Ringover’s real-time dashboard, a quick glance reveals the flow of all Ringover’s active calls. See who’s on a call, who’s available and who’s on hold, and monitor performance indicators relevant to your business activity.
Ringover summarizes essential data about your call centers: service level, number of calls in progress and in queue, agents available and on snooze, and calls on hold are all displayed to help you evaluate your team’s overall activity in just a glance.
Access precise data for your incoming calls and monitor the number of calls answered, average queue time, time before hanging up, number of callers in queue as well as the number of users available to take calls.
Guide your sales personnel by following key performance indicators such as number of outgoing calls, rate of answered calls, duration of outgoing calls, etc.
Determine your own critical activity levels in order to be alerted to any aspect of your call center that needs attention.
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