Ringover automatically places ended calls in After-Call Work mode to allow the user to complete tasks necessary for handling and qualifying the call. No incoming calls will disturb you during After-Call Work.
Save yourself time once a call has ended and complete your main tasks within a dedicated after-call period.
Rather than juggling calls one right after another and holding off on call qualification (risking the omission of important details), dedicate time immediately following calls for your agents to focus on admin tasks - ensuring a job well done.
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