Features > Statistics and reporting > Agent performance

Evaluate your agents’ productivity

Access detailed data on each agent to measure their productivity.

Optimise your agents’ commitment

Thanks to personalized data on each agent’s calls, discover opportunities for improvement and increase their productivity.

Optimise your agents’ commitment
Establish clear objectives

Establish clear objectives

According to your best agents’ KPIs, easily establish concrete objectives for the other agents and use them as a benchmark for new recruits.

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