Holidays, one-off events, seminars, set up your standard in advance for all special days of the year with tailored announcements and distribution rules.
How many time slots can be created for any given day?
There are no limits. You may create as many time slots as you wish. Each time slot will have its own rules for routing calls. For example, you may route morning calls to a group of users and afternoon calls to a different group of users.
Is it possible to include holidays and vacation periods?
Yes, you may pre-set business hours for special days without having to modify your IVR every time for each holiday or vacation period.
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