logo-line-color Created with Sketch.
Start your free trial

Latest articles

Customer service and VoIP

6 Customer Service KPIs You Need to Track in 2022

Jenny Cottee | March 16, 2022

Customer service and VoIP

Top Tips for To Improve Your Customer Service in 2022

Ringover Team | January 27, 2022

See all articles

Customer service and VoIP

Make Sales Pipeline Management Simple With HubSpot CRM Integration

Jenny | September 20, 2021

Customer service and VoIP

Stand Out In a Digital World With Ringover and HubSpot CRM Integration

Jenny | September 8, 2021

Customer service and VoIP

How video conferencing can strengthen your customer relationships

Jenny | August 12, 2021

Customer service and VoIP

IVR Surveys: Successful Tips to Gather Caller Feedback

Brittany | December 17, 2020

Customer service and VoIP

Zendesk: 12 Top Integrations to Boost Your Customer Support Experience

Maya | October 22, 2020

Customer service and VoIP

VoIP & Customer Service: 7 Essential Features to Boost Customer Satisfaction

Brittany | October 8, 2020

Customer service and VoIP

Self-Service: 5 Ways to Improve Customer Experience With Your Virtual Phone System

Brittany | September 24, 2020

Customer service and VoIP

SMS Marketing: How to Execute an Effective SMS Campaign

Brittany | September 21, 2020

Customer service and VoIP

VoIP: 5 Tips for Managing Your VIP Clients' Calls

Brittany | September 17, 2020

Customer service and VoIP

Client Relations: How to Build Better Customer Service Using KPIs

Brittany | September 15, 2020

Customer service and VoIP

What is Automatic Call Distribution (ACD) and How is it Done?

Brittany | April 23, 2020

Customer service and VoIP

Understanding IVR: What automation can do for your business presence

Maya | April 21, 2020

Customer service and VoIP

Missed calls: the high price businesses pay of failing to pick up the phone

Maya | April 13, 2020

Customer service and VoIP

First Call Resolution: A Gold Standard Customer Service Metric

Maya | April 7, 2020

Customer service and VoIP

6 CTI buzzwords every Customer Service Manager should understand in 2020

Maya | April 3, 2020

Customer service and VoIP

Customer Service Calls: Best Practices for Welcoming Clients and Prospects

Brittany | February 12, 2020

Customer service and VoIP

Answer rate, NPS…which customer service call indicators should I track?

Brittany | December 9, 2019

Customer service and VoIP

8 good reasons to dematerialise your customer service phone system

Brittany | October 9, 2018

Customer service and VoIP

How to recruit the best talent for your customer service

Brittany | May 3, 2018

Customer service and VoIP

8 techniques to reduce wait time for your customer service

Brittany | March 29, 2018

Customer service and VoIP

The 10 golden rules for a quality customer service

Brittany | January 11, 2018

Customer service and VoIP

4 winning strategies for talking to your clients

Brittany | November 3, 2017

Customer service and VoIP

Talking to your clients (or the importance of the phone in customer relations)

Brittany | September 20, 2017

Trending

Business phone system

10 Tips for Setting Up Your IVR‍

Fridaouss Nabine | July 1, 2022

Remote work and VoIP

5 Best Cities to Work from Home 2021‍

Rachelle Dragani | October 12, 2021

Sales prospecting

How inbound marketing is revolutionizing sales calls‍

Brittany | June 4, 2021

Remote work and VoIP

Safe and secure in the new normality‍

| May 16, 2021