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What is Grasshopper?

Grasshopper is a virtual phone system which has been designed for small businesses and entrepreneurs. Founded in 2003, the company is headquartered in Boston and is owned by LogMeIn. Being a virtual phone system, Grasshopper relies on your phone/computer/internet plans to connect you with your clients. It is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate the employees. While it does not integrate with other CRM software, it does integrate with Zapier and Google Voice. It does, however, have its own mobile app (iOS and Android) to manage calls. The company offers conference calls, text messaging and online faxing, but does not have unified messaging. The company also allows you to keep your own phone number or choose a toll-free, local or a vanity number. At the moment, Grasshopper supports English language.

What is Grasshopper?

Source : Grasshopper home on www.grasshopper.com on the 03/28/2022

Grasshopper Pricing

Grasshopper has three plans businesses can choose from. The Solo plan, Partner plan and Small Business plan. These plans are billed annually at $26, $44 and $80 respectively. Monthly billing seems more expensive. The Solo plan offers a single phone number with 3 extensions. The Partner plan has 3 phone numbers with 6 extensions and the Small Business plan has 5 phone numbers with unlimited extensions. All three plans are inclusive of features such as business texting, voicemail, call forwarding, call transfers and custom greetings. Additional phone numbers are available at an additional $10 per month.

Grasshopper Pricing

Source : Grasshopper pricing on www.grasshopper.com on the 03/28/2022

Why move away from Grasshopper?

You need a more complete solution

Grasshopper allows entrepreneurs to have a dedicated business number, as well as several added features, while using their own preferred provider. Therefore, Grasshopper is well suited for small businesses or individuals. However, it is lacking in some areas, such as customer support, voice mail recordings, or retrieving records from a CRM for incoming calls. If you are interested in these features, you would likely benefit from an alternative.

Pros

Grasshopper is a viable solution for small businesses or solo entrepreneurs.

Cons

Grasshopper lacks many essential features and may not be able to manage all your calling needs.

You need more affordable pricing

Grasshopper’s packages are priced based on the quantity of phone numbers, extensions, and caller support. The starting price of $29 per month for one phone number is rather expensive given the limited features offered. Moreover, this price is added to what you are already paying for your phone service. Many businesses may be deterred by Grasshopper’s fees and seek a more comprehensive solution at a similar or lower rate.

Pros

Grasshopper’s price packages look appealing.

Cons

Features are limited. For a similar price, you could find a more comprehensive solution.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Grasshopper, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to Grasshopper

Are you looking for a better option than Grasshopper? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Google Voice
Skype
Spoke Phone
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to Grasshopper Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than Grasshopper?

7-day free trialAll features included

Alternative #2: Spoke Phone

Spoke Phone is a VoIP platform designed for various sized businesses. Spoke Phone can be accessed on Windows, iOS, Android, Cloud, or SaaS based software systems. Some features include call routing, voicemail, conference calls, and call recording. Spoke Phone starts at $99.00 per month for up to 4 users. Additional users cost $25 and additional numbers cost $2. No free version is available, but they do offer a free trial.

Spoke Phone

Source: Spoke Phone home on www.spokephone.com on the 03/12/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

Grasshopper Alternatives FAQs

How much does Grasshopper cost?

Grasshopper offers 3 annual plans – the $26 Solo plan with 1 phone number and 3 extensions, the $44 Partner plan with 3 phone numbers with 6 extensions and the $80 Small Business plan with 5 phone numbers with unlimited extensions. Additional numbers are available for an extra $10 per month. Grasshopper plan features include call forwarding, voicemail and call reporting.

Who are the top Grasshopper competitors?

Grasshopper has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Grasshopper is generally compared to Spoke Phone, Skype or magicJack that provide similar features.

Top 5 Grasshopper competitors:
1: Ringover
2: Spoke Phone
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to Grasshopper?

Paying for a plan on an annual basis takes away your option to change plans to suit your business as it grows. Either you are paying for numbers that you don’t yet need or you have to pay an extra fee to add numbers to your existing plan. That’s why it’s a good idea to look at Ringover’s all-in-one solution. With more features and monthly billing, their plans suit growing businesses.