JustCall Alternatives
Need a VoIP phone solution that’s better than JustCall? Discover the top 5 JustCall alternatives and competitors with features that can improve your business communication.
A complete guide
You need a great user experience solution
JustCall presents itself as a VoIP software ideal for small to midsize businesses that operate a contact center. While they have a low price point, reviews consistently mention bugs and service outages–users report being surprised by charges for add-on features. Finally, JustCall’s large number of features lead to a confusing and difficult user experience, as users struggle at times to configure their account.
These reasons, and more, are why you should consider Ringover’s business phone system. Ringover was specifically designed to have an intuitive interface, so you can easily and efficiently optimize your business phone system. Our extensive selection of features provides significant performance and productivity benefits, all at an affordable price point.
You need quality service for the right price
One of the most important things to note about JustCall is that it doesn’t offer unlimited outbound calls unless you subscribe to their most expensive plan. This plan is a price-on-request model with a 10-user minimum. In fact, each tier has a minimum number of users, including a two-user minimum for the first tier.
Therefore, if you need great quality for the price, consider Ringover. Ringover starts at $21 per month–significantly cheaper than JustCall’s $29 per month–and offers unlimited calling to 110 destinations. Plus, as your business shifts, you’ll easily be able to change your Ringover plan to fit your current needs.
You’re growing your business internationally
Growing your company outside the US helps you to escape a saturated market and grow your bottom line. However, to expand your business worldwide, JustCall is not the best option.
JustCall only offers virtual phone numbers from 70 countries, and the pricing is another major drawback. Incoming and outgoing calls are charged per minute, so monthly bills can increase quickly. If you want to manage expenses, it’s better to choose a service like Ringover, which offers unlimited calling in all plans.
What makes Ringover better than JustCall?
There are many business VoIP phone system providers other than JustCall. The top 5 competitors that you should compare to JustCall are:
Alternative #1: Ringover
Ringover provides a robust VoIP solution for small and growing businesses with transparent pricing. With two all-inclusive plans and a custom option, businesses will be able to optimize their sales and customer service communications for the right price. In fact, monthly user license fees start at just $21.
Ringover optimizes sales and customer service operations with features like switching devices between calls, an analytics dashboard, two-way listening, and call recording. Regardless of the plan chosen, businesses using the Ringover phone system can make and receive unlimited calls from 110 international destinations, switch devices between calls, benefit from call analytics, and more. Finally, Ringover has dozens of integrations available, including with popular software like Hubspot, Salesforce, and Zoho.
Top advantages over JustCall
- All-inclusive plans.
- Unlimited inbound and outbound calls to international destinations.
- Ability to create custom plans.
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Alternative #2: Cisco
Cisco specializes in networking, telephony service, and equipment, where it has a large offering. Additionally, they have a cloud solution called Webex, which is a CCaaS product for VOIP calling, messaging, videoconferencing, and more. If you’d like to try Webex, Cisco has a freemium model which includes its meeting functionalities. However, their contact center products are price on request only.
Pros
- Relatively inexpensive VoIP plan, option to upgrade.
- Accessible interface.
Cons
- You’ll need different plans for contact center services and meeting software.
Image source : www.cisco.com on the 2023/02/04
Alternative #3: Avaya
Avaya offers cloud communications and services to create workflows. The main offering is a cloud office CCaaS with four plans.
The service begins at $22.99 monthly and offers unlimited domestic calls, chat, and 24/7 support–however, this plan doesn’t include IVR. That’s a feature offered in their more expensive plans.
One important thing to note about Avaya is that many features are add-ons which will ultimately increase your bill.
Pros
- Easy installation.
- All plans include 24/7 phone.
Cons
- Key features like call whisper and analytics are only available on the most expensive plans.
- The most expensive plan has a limit of 20 users.
Image source : www.avaya.com on the 2023/02/04
Alternative #4: 8x8
8x8 offers business phone, video, chat, and contact centre services. This American VoIP service provider has call analytics and API solutions, along with voice and video calling and SMS. 8x8 has three monthly plans to choose from, with the least expensive at $15 and the most expensive at $44. For large businesses, there are also contact centre plans which begin at $85 per user per month.
Pros
- Certification for Microsoft Teams.
- An uptime guarantee.
Cons
- Some service plan tiers limit the number of users.
- Unlimited inbound/outbound calling is not available to all locations.
Image source : www.8x8.com on the 2023/02/04
Alternative #5: Vonage
Vonage is an American cloud communications provider with B2B services like APIs and contact center technology. However, Vonage is relatively expensive and the prices are more appropriate for medium and large businesses. Plus, Vonage has a pricing plan that changes depending on the number of users. If you have fewer than five users, the plans begin at $19.99 per month. But with 20 users or more, the plans offer the same features but begin at $14.99 per month.
For example, if you’ll have fewer than five users, the plans begin at $19.99 per month. But if you’ll have 20 users or more, the plans offer the same features but begin at $14.99 per month.
Pros
- Best for businesses who have many users.
- Vonage offers 20+ integrations.
Cons
- If you need add-ons it’s a significant additional cost.
- Can be an expensive pricing structure for small businesses.
Image source : www.vonage.com on the 2023/02/04
What is JustCall?
JustCall is a cloud-based business phone system that was founded in 2016. They mainly focus on cloud contact centres, which is why they do not have unlimited outbound calling. JustCall aims to support small to medium sized businesses with their three-tiered pricing system. The first two tiers, which are the only ones with set prices, have a 2-user minimum.
Because JustCall focuses on serving contact centres, they have quite a few integrations available, including with CRMs like Hubspot. They also have key features for contact centres, like interactive voice response and call recording.
Image source : www.justcall.io on the 2023/04/16
JustCall Pricing
JustCall has two priced tiers, one at $24 per user per month and $48 per user per month. There is also a price-on-request option with a minimum of 25 users, which offers bespoke options in addition to other features like an SLA and dedicated technical support.
The first tier is relatively limited in its features, especially if SMS activation is an important part of your business. To access key features regarding SMS campaigns and call whisper, you’ll have to commit to the second tier, which costs $48 per user per month. Plus, because JustCall imposes a two user minimum for each of those tiers, you’ll either be paying approximately $50 or $100 per month.
Image source : www.justcall.io on the 2023/04/16
Image source : www.justcall.io on the 2023/04/16
JustCall Alternatives FAQs
- How much does JustCall cost?
- Who are the top JustCall competitors?
- What is the best alternative to JustCall?
How much does JustCall cost?
JustCall has two service tiers available which range from $24-48 per user, per month with a two-user minimum. That means you’ll be paying about $50 or $100 per month for the JustCall services. There is also a third tier that is price on request and is the only tier that offers unlimited outgoing calls.
Who are the top JustCall competitors?
JustCall operates in the very competitive business telephony industry. JustCall’s service is mainly oriented to mid-sized businesses with a focus on customer service, since they don’t have unlimited outbound calls unless you subscribe to the price-on-request tier. The competitors with JustCall faces generally have fewer bugs, have a more reasonable pricing structure, and a higher quality user experience. Those competitors include:
- Ringover
- Cisco
- Avaya
- 8x8
- Vonage
What is the best alternative to JustCall?
JustCall has made a good effort in creating services for customer service teams, but those features can only go so far given they have issues with bugs and reliability. Plus, if you need to make regular outgoing calls to develop or support your business, JustCall doesn’t have unlimited outgoing calls. For unlimited outgoing calls to 110 destinations, choose Ringover. With an easy setup, all-inclusive plans, and a large selection of reliable features, Ringover is the best alternative for growing businesses.