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Why move away from Enreach?

You need a comprehensive solution

Enreach offers unified communication (UCaas) software that focuses on facilitating business communications. As such, it has basic cloud phone features like IVR, call recording, and video conferencing.

However, Enreach has structured their product offering in such a way that the business communications including chat and cloud telephony are separate from other functionalities like video conferencing. As a result, businesses may have to purchase multiple products from Enreach for a comprehensive unified communications solution. This complicated product offering makes it difficult to understand what you’ll need to purchase from Enreach in order to have a comprehensive business communications solution.

You need a comprehensive solution

Image source: enreach.com on the 2023/08/10

You need integrations with your tech stack

Managing a business requires a comprehensive approach, so many businesses combine business software, like a VoIP system and CRM, to serve all their needs. Consequently, it becomes crucial to ensure seamless compatibility and effective communication between various software systems. Businesses can integrate their software to allow them to commute and maximize efficiency.

Integrating software can be achieved through the utilization of APIs or Webhooks, enabling smooth interactions between different software applications. However, not all software vendors provide an extensive integration catalog. At Enreach, they have mainly focused on offering CRM integrations, like Salesforce or Hubspot. Because they do not have an integrations library available online, it’s difficult to understand what integrations they offer without contacting the sales team.

You need integrations with your tech stack

Image source: enreach.com on the 2023/08/10

You need clear pricing

Currently, Enreach does not have any pricing available on their website. When you take into account the complicated product offering mentioned above, it becomes difficult to understand the budget necessary to use Enreach’s unified communications solution.

You need clear pricing

Image source: enreach.com on the 2023/08/10

What makes Ringover better than Enreach?

Taking the above points into consideration, the solution Ringover is the best alternative to Enreach. Ringover offers a unified communications system in a series of easy-to-understand pricing plans. In terms of scalability, Ringover also stands out because it allows you to easily add and remove phone lines (portability, mobile numbers, foreign virtual numbers, etc.). Finally, the software has an easy-to-use interface.

SolutionPriceFeaturesEase of Use
Ringover
Cloudtalk
RingCentral
Vonage
Mitel

Alternative #1: Ringover

The best alternative to Enreach in terms of functionality, flexibility and ease of use is Ringover. Ringover is extremely easy to use and configure. Plus, its installation and use doesn’t require any special technical knowledge.

This 100% cloud communication solution offers all the tools for an easy and efficient business phone system for both telephone prospecting and customer service. And its intuitive interface ensures you can easily onboard your teams.

When it comes to pricing clarity, Ringover is also the winner. Companies know exactly how much their telecommunications will cost them each month thanks to three clearly outlined pricing plans. On the support side, companies can contact Ringover for any questions.

Take advantage of monthly packages starting at $21 per user/month. These include essential functions for productivity and collaboration, not to mention an analytics dashboard for performance monitoring.

Alternative #1: Ringover

Top advantages over Enreach

  • Free 7-day trial.
  • Clear pricing plans.
  • Performance analysis dashboard.
  • 50+ integrations available.
  • Unlimited calls.

Watch the video explanation

Alternative #2: Cloudtalk

Cloudtalk, a product developed by a Slovakia-based company, is a fully cloud-based platform catering to businesses of all sizes. Its notable advantage lies in its flexibility, setting it apart from Enreach. However, the platform faces regular criticism due to reported bugs and issues with call quality.

In terms of pricing, Cloudtalk offers three plans with varying features, each with a different price point. The most affordable plan starts at $25 per month per user, and there is an option for plan customization as well.

Pros

  • Intuitive interface.
  • Versatility thanks to omnichannel.

Cons

  • Call quality.
  • Technical support.
  • Lack of pricing transparency.
Alternative #2: Cloudtalk

Image source: www.cloudtalk.io on the 2023/03/13

Alternative #3: RingCentral

RingCentral, an American company established in 1999, is a prominent provider of business telecommunications solutions. They offer four distinct packages with varying prices based on included features and the number of users.

However, it’s important to note that the essentials package from RingCentral lacks video conferencing and multi-level interactive voice response functionalities. To fulfill these requirements, users may have to resort to third-party solutions or consider upgrading to higher-tier plans.

Additionally, even a fundamental feature like call recording is only accessible in the Premium package, which starts at $22.99 per month per user for 2 to 19 users.

Pros

  • Large selection of integrations.
  • Omnichannel versatility.

Cons

  • Technical support.
  • Difficult-to-use IVR.
  • Confusing pricing.
Alternative #3: RingCentral

Image source: www.ringcentral.com on the 2023/02/09

Alternative #4: Vonage

Vonage, established in 1998, played a pioneering role in IP telephony. Through a series of strategic acquisitions over the past decade, Vonage has emerged as a prominent leader in cloud communications.

Catering to a diverse range of businesses, Vonage provides a comprehensive suite of solutions, including various APIs, contact center software, and conversational selling tools. The Vonage Contact Center software is available in four packages: Express, Essentials, Select, and Premium. However, specific pricing details for these packages are not available on their website.

Pros

Cons

  • Frequent bugs.
  • Difficult-to-use interface.
  • Unclear pricing.
Alternative #4: Vonage

Image source: www.vonage.com on the 2023/02/09

Alternative #5: Mitel

Founded in the early 1970s, Mitel is a Canadian company that has greatly contributed to the spread of cloud telephony.

Mitel is a hardphone specialist but also provides softphone, collaboration tools, and omnichannel communication.

Pros

  • Hardphone specialist.
  • Reliability .

Cons

  • Choosing the right package can be confusing.
  • The basic package may not include all the essential features.
Alternative #5: Mitel

Image source: www.mitel.com on the 2023/02/09

What is Enreach?

Enreach is a Europe-based unified communications solution. Rather than focusing on solutions specific to sales and customer service teams, Enreach’s focus is on business communications.
Enreach has focused on providing technology that integrates with Microsoft software. Another area where Enreach has focused is on mobile apps. Just like Ringover, Enreach offers a mobile app so you can easily access the software through any Internet-connected device.

What is Enreach?

Image source: enreach.com on the 2023/08/10

Enreach Pricing

Unfortunately, Enreach doesn’t publish any pricing information on their website. They also have a confusing product offering, in which their cloud telephony product is separate from their video conferencing software.
Taking these two factors into account, it’s near impossible to get an idea of what kind of budget would be necessary to purchase Enreach’s unified communications solution.

Enreach Pricing

Image source: enreach.com on the 2023/08/10

What is Enreach? Enreach Pricing

Image source: enreach.com on the 2023/08/10

Enreach Alternatives FAQs

  • How much does Enreach cost?
  • Does Enreach offer technical support?
  • Who are the top Enreach competitors?
  • What is the best alternative to Enreach?

How much does Enreach cost?

Unfortunately, Enreach does not publish their prices online. To know how much Enreach would cost your business, you would have to contact their sales team. Additionally, Enreach doesn’t offer a free trial, so you can’t get a good idea of what their products bring to their business without committing to a purchase.

Does Enreach offer technical support?

Yes, Enreach offers 24/7 technical support worldwide.

Who are the top Enreach competitors?

Enreach has many competitors in the business phone system space. Nevertheless, Ringover stands out because it has more comprehensive subscription plans with clear pricing. There are a couple of other software which are decent alternatives to Enreach, such as Mitel and Vonage. However, these solutions also suffer from a certain lack of price transparency.

What is the best alternative to Enreach?

Enreach does have a decent business communications software, but it lacks the specific features sales and customer service teams need. Not to mention, it has a confusing product selection and a definite lack of transparency when it comes to pricing.

The best alternative to Enreach is Ringover, which offers a robust features offering for customer service and sales teams. Additionally, Ringoverwill provide you with real technical support at no extra cost. Not to mention, you can port your telephone lines with Ringover. This solution is more flexible and intuitive than Enreach and is particularly suitable for companies looking for stable, scalable, and efficient solutions.