How to Port a Number from Vonage to Ringover

Switching your business phone provider does not mean you have to give up your existing phone number. The process, known as number portability, is a straightforward procedure that allows you to port a number from Vonage to a business phone system like Ringover. This ensures your clients and partners can continue to reach you at the number they already know.

Step-by-Step Guide: How to Port a Number from Vonage to Ringover

Follow these steps carefully to transfer your number from Vonage to Ringover without any issues.

Step 1: Do NOT Cancel Your Vonage Account

This is the most critical rule of number porting. Your phone number must remain active with Vonage for the entire transfer process. If you cancel your service before the number is officially moved to Ringover, you will lose the number permanently.

Step 2: Contact Ringover to Initiate the Porting Request

Once you have your account information ready, the next step is to contact the Ringover support team to begin the porting process. Our team will guide you through the necessary steps and provide you with the required paperwork. We are here to help you through the process of keeping your existing number and make the switch as easy as possible.

Step 3: Submit the Required Documentation

Ringover will ask you to fill out and submit a Letter of Authorization (LOA). This is a standard document that grants Ringover permission to request the number transfer from Vonage on your behalf. Along with the LOA, you will need to provide the supporting documents you gathered earlier, such as a copy of your most recent phone bill. Our practical guide to number portability outlines all the necessary documentation in detail.

Step 4: Await Confirmation and Activation

After you submit all the documents, Ringover's dedicated porting team will handle the technical coordination with Vonage. The timeline for international porting can take between 15 and 30 days, depending on the country and the carriers involved. During this time, your phone service with Vonage will continue to work as normal. Ringover will keep you updated and perform functionality tests once the number is released to ensure all lines are active on our platform.

Step 5: Cancel Your Vonage Service

You should only cancel your Vonage service after you receive confirmation from Ringover that the porting process is complete and your number is fully active on our system. Contacting Vonage to cancel your old account at this stage will prevent you from being charged by two providers for the same period.

Why Port Your Number from Vonage?

Moving from a traditional VoIP software to an advanced enterprise communication solution like Ringover offers significant advantages for your business. Porting your number ensures you keep your most valuable point of contact while upgrading your underlying VoIP phone.

Key advantages include:

• Keeping your established business identity: Your business phone number is a core part of your brand. Keeping it means customers can always reach you without confusion.
• Avoiding extra costs and hassle that can occur with Vonage pricing: You will not need to spend time or money updating your website, business cards, marketing materials, or client records with a new number.

• Gaining access to advanced cloud telephony features via a Vonage alternative: Ringover provides a powerful suite of tools, including call analytics, integrations with popular CRMs like Salesforce and Hubspot, and omnichannel contact center software designed to help your teams work more efficiently.

• Ensuring a seamless transition: Number porting is designed to occur with no service interruption, so your customers will not notice any change when they call you.

Phone number portability is a regulated process that lets you choose the best provider for your business needs without losing your existing contact information.

Information Needed to Port a Number from Vonage

To ensure the porting process goes smoothly, preparation is key. Before you initiate the porting request with Ringover, you will need to gather some specific information from your Vonage account. Having these details ready helps prevent delays and rejections [1].

Here is a checklist of what you will need:

• The exact name of the account holder on the Vonage account.
• The full service address listed on the Vonage account.
• Your Vonage account number.
• A copy of your most recent Vonage phone bill (less than one month old).

While Vonage states a PIN is not required to port a number away from their service, your new provider might ask for one to verify your request. If Ringover asks for a PIN, you can provide your Vonage account PIN [2].

Conclusion: Make a Seamless Switch to Ringover

Porting your number from Vonage to Ringover is a managed process that protects an important business asset. By following the correct steps, you can ensure a smooth transition to a more powerful communication platform without losing the phone number your clients trust.

To recap, remember to gather all your Vonage account information, contact Ringover to start the process, and wait until the transfer is complete before canceling your old account.

Take the first step towards a better business phone system. Start your number porting process with Ringover today!

Port a Number From Vonage FAQ

How long does it take to port a number from Vonage to Ringover?

For international numbers, the porting process typically takes between 15 to 30 days after all your documents have been submitted and validated. You can request a specific porting date, and our team will do its best to accommodate your request.

Will there be any downtime or service interruption?

Number porting is designed to be seamless with no service interruption. Your number stays active with Vonage until the moment it is activated on the Ringover network. In rare cases, a very brief outage might occur if there is a delay from the old operator, but our team works diligently to minimize any impact.

Can I port any type of number? (Landline, Mobile, Toll-Free)

Yes, Ringover can port various number types, including local landlines, toll-free numbers, and even virtual mobile numbers. Our platform is built to handle different kinds of numbers from many countries, giving you flexibility.

Do I need to be a Ringover customer to start the process?

You can request to port your number when you sign up for a new Ringover account or at any time as an existing customer. Our support team is ready to help you at any stage of your journey. For other questions, feel free to visit the Ringover Help Center.

Can I keep my number with Vonage?

Yes. Vonage allows you to keep (or “port out”) your phone number if you decide to move to another provider. To keep your number, you must keep your Vonage service active until the porting process is complete. If the number is disconnected before the transfer is finalized, the port will fail and the number may be lost.

How can I port my number myself?

You cannot directly port the number yourself through Vonage, but you initiate the port request through your new provider. The steps generally include:

• Contact your new phone service provider.
• Provide your Vonage account number, service address, and the phone number(s) you want to port.
• Submit a Letter of Authorization (LOA) if required.
• Wait for confirmation from your new provider once Vonage verifies the request.
• Your new provider handles all communication with Vonage on your behalf.

How long does it take to port a number to Vonage?

Porting a number to Vonage typically takes 7–10 business days, depending on the type of number and the carrier's responsiveness. Some geographic or mobile numbers may port faster, while business lines or multiple-number requests may take longer. Vonage will provide a FOC (Firm Order Commitment) date once the transfer is approved.

How do I transfer a Vonage number to Google Voice?

To move your number from Vonage to Google Voice, follow these steps:

• Start the port request inside Google Voice.
• When prompted, enter the Vonage phone number you want to port.
• Provide your Vonage account details when requested (the account number and billing address must match exactly).
• Pay Google's one-time porting fee if applicable.
• Keep your Vonage service active until Google confirms the transfer is complete.

Once completed, your number will appear inside your Google Voice account and you can cancel Vonage if desired.

Can VoIP numbers be ported?

Yes. In most countries, including the UK and US, VoIP numbers are portable under local number portability regulations. As long as:

• The number is active
• The submitted porting information matches the Vonage account
• The number is eligible for the destination service

…you can port a VoIP number just like a landline or mobile number.

Citations

• [1]https://docs.smith.ai/article/e1f8uqk0x8-how-to-port-your-number-from-vonage
• [2]https://support.quo.com/getting-started/porting/vonage

Published on December 4, 2025.