logo-line-color Created with Sketch.

The Ultimate Guide to Types of Coaching in the Workplace for Individuals and Teams

Discover the different types of coaching and how they can transform your team’s performance and motivation in the workplace.

X Min Read
The Ultimate Guide to Types of Coaching in the Workplace for Individuals and Teams

Summary

Share on

The executive coaching and leadership development market is estimated to reach USD 103.56 billion by 2025, growing at a compound annual growth rate (CAGR) of 9.24% through 2030.

In this complete guide, we explore the 7 most relevant types of coaching to help companies tackle today's challenges, analyzing their specificities, benefits, and methods of implementation.

Discover Empower by Ringover
Type of CoachingMain GoalFocus
ExecutiveStrengthen leadership & strategic visionDecision-making, change, key moments
PerformanceOptimize resultsClear objectives, monitoring, measurable impact
TeamCollective dynamicsCohesion, communication, common goals
SkillsDevelop hard & soft skillsKnow-how, interpersonal skills, adaptability
SalesBoost sales & motivationManager-coach, tools & AI
TransitionManage changeNew role, obstacles, mergers
Well-beingMental health & quality of work lifeStress, organization, relationships
Add a touch of AI to your coaching strategy

Use Ringover's AI to identify areas for improvement in your teams and enhance their performance.

Free Empower Trial
artificial intelligence 01

1. Executive and Leadership Coaching

Executive coaching is aimed at decision-makers operating at the highest level of an organization: executives, senior managers, and heads of strategic divisions. Its goal is to refine their skills, broaden their vision, and strengthen their influence within the company.

This type of support is not limited to resolving occasional difficulties: it also acts as a catalyst for preparing pivotal moments in a career path or supporting high-stakes decisions [2].

Objectives of Executive Coaching

In practice, executive coaching focuses on strengthening leadership and how to deal with change [3]:

ObjectiveDescription
Strengthen leadershipImproving decision-making, enhancing influential communication, and increasing the ability to unite teams. Direct impact on overall organizational performance.
Better manage changePreparing for and guiding major transformations (reorganizations, mergers, adoption of new technologies) while anticipating resistance and methodically managing transitions.

Methodological Approaches

This strategic coaching represents one of the key dimensions of executive support. It focuses on long-term vision and decision-making at the highest level of the organization [4].

ApproachPurpose
Strategy development and clarificationDefine a clear and coherent vision to guide the company in the long term.
Identifying growth leversSpot development opportunities and promising market segments.
Anticipating market changesBuild the ability to read emerging trends and respond quickly.
Strengthening decision-making agilityAdapt decision-making to unforeseen events or rapid changes in the economic environment.

Duration and Methods for Coaching

An executive may seek coaching during a professional transition: a new position, expanded responsibilities, or a sector change. At such times, targeted support helps to grasp upcoming challenges and approach the period with greater clarity and confidence [2].

2. Performance Coaching and Results Improvement

Performance coaching is aimed at professionals who want to take their results to the next level—whether in terms of individual achievements or collective performance.

It is based on tailored guidance built around specific goals and concrete indicators. Over the course of the sessions, the coachee refines their working methods, consolidates existing skills, and acquires new practices capable of sustainably transforming their results [5].

Methodology of Intervention

StepObjective
Define a clear directionFormulate measurable objectives aligned with the company's strategy and vision.
Explore optionsIdentify several possible paths before selecting the one that offers the best balance between efficiency and feasibility.
ImplementMove into action with planned steps and the right resources.
Evaluate continuously Measure progress, adjust actions, and correct gaps.
Strengthen skillsIntegrate new methods, expertise, or tools to secure long-term results.
Anchor the changeTransform temporary adjustments into lasting work habits.

Key Insights on Impact

The outcomes of well-executed performance coaching aren't based on impressions—they're backed by tangible data.

According to a Gallup study, companies that have embedded a coaching culture observed:

  • A sales increase of +10% to +19%
  • A profit rise of +14% to +29%
  • Improved customer loyalty by +9% to +15%
  • Greater employee engagement, also up +9% to +15%

These figures point to a direct impact on both competitiveness and organizational strength [6].

Fields of Application

Performance coaching applies across multiple areas, targeting continuous improvement and the achievement of specific objectives. Here are some of its key domains of action:

AreaPurpose
LeadershipDevelop an inspiring, mobilizing leadership style.
CommunicationStreamline exchanges within teams and with stakeholders.
Behavioral analysisUnderstand how one's actions influence personal performance and that of colleagues.
Taking on responsibilitiesStep into new projects or strategic functions.
Skills developmentAcquire new expertise to address specific challenges.
Team supportGuide, motivate, and help colleagues progress.
Individual performanceImprove personal results, break out of professional isolation, and better manage pressure.
Confidence and clarityStrengthen self-assurance while sharpening priority-setting skills.

Concrete Examples in Sales and Customer Service Roles

In commercial fields, performance coaching can be anchored in objective data to accelerate skill development. A salesperson, for example, might analyze reports generated by Empower by Ringover with their coach to identify which arguments resonate most with prospects or to pinpoint the key moments when purchase decisions take shape.

This approach shifts the focus from instinct alone to a sales strategy grounded in measurable insights.

Try Empower by Ringover for Free Today!

For customer service agents, conversational analysis offers fertile ground for improvement. Empower can highlight how certain phrases defuse tension, shorten handling time, or increase customer satisfaction. The coach can then guide the agent in adopting the right techniques while also working on posture, tone management, and rephrasing.

With this dual approach—factual analysis combined with personalized support—your employees progress in a targeted way, and the entire company benefits from a measurable impact on interaction quality.

3. Team Coaching and Collective Development

Team coaching focuses above all on the human mechanics at play in a group: discussions, decision-making, collaboration—everything that makes up collective life.

In a business setting, it is a structured form of support designed to improve the overall performance of a department, a project, or a cross-functional team. A coach certified by organizations such as the ICF does more than observe: they implement concrete methods, introduce work rituals, and help each member find their place while aligning everyone's efforts around a shared vision [7].

Benefits of Team Coaching

By acting on group dynamics, team coaching generates significant benefits for the company, far beyond the sum of individual performances.

BenefitDescription
Improved performanceIdentify, as a group, the obstacles that slow the team down and design practical solutions to overcome them.
Stronger team spiritGain a better understanding of each member's skills and working styles to improve cooperation and daily exchanges.
Greater mutual trustCreate a framework where members get to know each other differently, strengthening cohesion and fostering a healthier work atmosphere.

Key Points to Watch Out For

Collective coaching delivers the best results when the group is kept to a manageable size. Specialists believe that beyond ten people, cohesion tends to erode and interactions become diluted.

Another key factor is clarity of direction: without a common, measurable goal understood by all, efforts may scatter and lose impact [8].

4. Professional Skills Development Coaching

This type of coaching focuses on two complementary levers: acquiring new skills and strengthening existing ones, whether technical or behavioral.

It supports employees during key stages of their career, such as taking on a new role, assuming greater responsibilities, or adapting to major organizational changes. Using tools inspired by personal development, the coach fosters growth and helps employees embed skills in a sustainable way [9].

Areas of Intervention

AreaObjective
Potential assessmentIdentify the employee's current skills precisely and analyze how they align with professional context and challenges.
Technical skillsConsolidate job-specific expertise and mastery of tools tied to the role.
Behavioral skillsDevelop “soft skills” such as communication, interpersonal relationships, leadership, and emotional intelligence.
Decision-making supportHelp clarify strategic choices or design a concrete action plan to achieve a professional goal.
Psychological support Provide space for listening and perspective to overcome professional difficulties or manage delicate transitions.

What Impact on Organizational Performance?

This type of coaching raises the overall skills level within an organization. Progress isn't limited to individual performance: it also contributes to smoother knowledge sharing, stronger mutual understanding, and a more constructive workplace environment.

Strengthening soft skills (collaboration, active listening, emotional regulation) often plays a decisive role. These abilities improve cooperation and reduce interpersonal tensions, which ultimately translates into higher productivity and stronger team cohesion [10].

5. Sales Coaching and Sales Optimization

Sales coaching acts as a catalyst to strengthen the effectiveness of sales teams.

It isn't just about teaching techniques, but about creating a lasting dynamic where each team member becomes an active player in their own growth. This approach blends technical know-how with interpersonal skills, enabling managers to transform into true “manager-coaches” capable of inspiring, motivating, and guiding their teams daily.

When executed well, sales coaching helps consolidate results, retain top talent, and build motivation that withstands market fluctuations [11].

Benefits for Sales Teams

By leveraging each salesperson's strengths and fine-tuning their approaches, sales coaching helps achieve ambitious goals. Here are some of its key benefits:

AdvantageDetails
Continuous improvementCoaching sessions, enriched by concrete feedback, allow salespeople to refine their sales techniques and relationship-building skills.
Data-driven insightsPlatforms like Ringover and its conversational analysis tool Empower provide visibility into exchanges: recording, transcription, identifying strengths and areas for improvement.
Real-time coachingWith live call monitoring, a manager can adjust strategy during the conversation or provide immediate debriefing afterward.
Standardizing best practicesPerformance analysis helps identify the most effective behaviors and spread them across the team.
Increased motivationSalespeople directly see the positive impact of adjustments, reinforcing their engagement and confidence.

6. Transition Coaching and Change Management

This type of coaching supports individuals and organizations through transformation phases. Taking on a new leadership role, preparing for difficult situations, or enhancing managerial skills can cause stress and even lead to isolation, discouragement, or loss of motivation. Individual coaching helps break out of these discomfort zones, achieve goals, and acquire new competencies [11].

Contexts for Intervention

Transition coaching proves useful in a variety of situations:

  • New role or responsibilities: The coach helps the employee identify strengths, adjust managerial posture, and strengthen their ability to positively influence teams.
  • Periods of slowdown or blockage: When a project stalls or an activity loses momentum, coaching helps analyze obstacles, reassess goals, and restore a constructive dynamic.
  • Major organizational changes: Mergers, partnerships, or restructurings bring new interactions and require adapting management styles. The coach supports leaders in defining their trajectory, managing tensions, and maintaining team cohesion.

7. Well-Being and Quality of Work Life Coaching

By 2026, employee well-being has become a non-negotiable priority. A fulfilled employee isn't just more motivated—they're also more productive and engaged. Coaching is now a key tool for addressing this human dimension of business.

The individual coaching space becomes a place for reflection and dialogue: it helps employees step back from complex situations, identify limiting patterns, and test new approaches to professional challenges [6].

Tools and Techniques

Beyond psychological support, coaching offers practical methods for protecting mental health and improving everyday work life:

  • Stress and emotion management
  • Personal organization and workspace optimization
  • Improving interpersonal relationships with colleagues and teams

These methods help employees navigate their tasks more effectively while strengthening resilience in the face of daily pressures.

Contemporary Challenges

Quality of Work Life (QWL) is now a major challenge for HR teams, who must provide solutions to protect employees' mental health [6].

The Evolution of Coaching in 2025

With remote work and digital transformation redefining how teams collaborate, it has become possible to access coaching sessions anywhere, anytime.

Whether through interactive virtual sessions or self-coaching apps, digital platforms make professional coaching more accessible while keeping managers and employees connected to their goals. But digitalization isn't just about accessibility—it also transforms how coaching is practiced and measured on a daily basis [1].

The Democratization of Coaching

2025 also marks a turning point in access to coaching: it's no longer reserved for top executives. Companies are adopting an inclusive approach, extending coaching to different hierarchical levels and job functions. This shift reflects a strategic goal: strengthening teams across the board, boosting engagement, and developing skills at every level of the organization.

How Ringover Optimizes Coaching Practices

Ringover's cloud platform acts as a true accelerator for structuring and enhancing coaching programs. Its features enable managers to support their teams with precision while keeping the human side of interactions intact.

Interaction Analysis and Monitoring

Thanks to call recording and conversational AI with Empower, managers can identify areas for improvement and spot best practices. This level of visibility makes coaching concrete and targeted rather than theoretical.

Gain key insights from every client conversation

Automatically detect opportunities and areas for improvement in your customer calls.

Discover Empower
artificial intelligence

Real-Time Supervision

Ringover makes it possible to intervene directly during professional exchanges, providing immediate and constructive support to employees. Supervision thus becomes a dynamic process, fully integrated into the daily life of the team.

The Radio Coach feature, for example, allows managers to switch from one ongoing call to another in order to monitor client/agent interactions and step in when necessary to assist the employee.

Easily supervise your team's calls

Switch between calls and coach your employees in real time.

Try Empower by Ringover Today!
sentiment analysis 01

CRM Integration

Centralizing customer information within the tool enables personalized tracking of coaching journeys. The data can be used to adjust objectives and measure progress with great precision.

Video Conferencing Tools

Remote coaching sessions are made easier. Ringover combines technical fluidity with relational closeness, ensuring that the quality of support is never lost—even at a distance.

These combined features give companies the ability to structure their coaching programs while maintaining the engagement and trust that are essential for success.

Unlock Your Team's Potential with Coaching

In a constantly evolving professional environment, corporate coaching has proven to be a powerful tool for supporting individuals and teams alike.

Whether it's about strengthening executive leadership, optimizing performance, developing skills, or improving collective cohesion, each type of coaching addresses specific needs while contributing to the overall performance of the organization.

Investing in structured, measurable, and tailored support not only sustains business growth but also fosters a lasting, motivating work environment that encourages innovation [1].

The integration of high-performance technological tools, such as those offered by Ringover, enhances these practices by giving companies the means to optimize their coaching strategies.

The combination of human expertise from coaches and modern technological capabilities opens new perspectives for talent development and organizational performance.

Would you like to optimize your corporate coaching practices?

Contact our experts for a personalized demonstration of our supervision and conversational analysis tools, or try them out for free today.

Citations

[1]https://www.mordorintelligence.com/industry-reports/executive-coaching-and-leadership-development-market

[2]https://www.coachhub.com/executive-coaching

[3]https://www.kornferry.com/insights/featured-topics/leadership/executive-coaching-to-develop-change-ready-leaders

[4]https://www.ivey.uwo.ca/executive-education/insights/2025/08/the-power-of-executive-coaching-a-strategic-advantage-for-leadership-growth/

[5]https://www.emerald.com/jwam/article/14/1/77/254662/The-effectiveness-of-workplace-coaching-a-meta

[6]https://www.ca-ilg.org/sites/main/files/file-attachments/building_a_high-development_culture_through_your_employee_engagement_strategy.pdf

[7]https://coachingfederation.org/credentialing/coaching-competencies/icf-team-coaching-competencies/

[8]https://goroundtable.com/group-coaching/

[9]https://link.springer.com/chapter/10.1007/978-3-030-88995-1_13

[10]https://evolutioned.com.au/wp-content/uploads/2024/02/Soft-Skills-and-Team-Performance-White-Paper.pdf

[11]https://www.amrop.com/news-insights/articles/make-or-break-why-transition-coaching-is-critical-for-incoming-executives/

Published on September 30, 2025.

Rate this article

Votes: 1

    Share on
    Demo Free Trial
    photo stephane

    Welcome to Ringover!

    Request a demo

    or give us a call

    +1 844 411 1221

    Schedule a 15-minute call today