The benefits of switching to Ringover’s VoIP telephony system are numerous. In addition to offering improved customer service with high call quality and increased call center performance, Ringover’s cloud-based service call center assists you with monitoring and attaining key performance metrics, all from your tablet or laptop.
Boost your business performance by taking advantage of the many benefits of Ringover, including:
- Lower pricing on unlimited local, long distance, and international calls
- Remote work capabilities for you and your representatives
- Excellent call quality and high-definition video conferencing
- Access to advanced data analytics
You don’t need to run a large business in order to benefit from a robust call management software solution. With Ringover, small businesses excel with access to the advanced tools needed to effectively monitor and manage a successful call center. Whether your agents are accepting inbound or outbound calls, they will be able to use the tools they depend on, thanks to the ability to incorporate your preferred CRM software into the Ringover platform.
Enjoy access to advanced and essential data analytics, providing important information on call wait time, call duration, recording and monitoring, and much more. Your inbound call volume can also be effectively managed via your dashboard, allowing you to set up and adjust your auto dialer and predictive dialer as needed, in response to call volume and type. Both you and your agents will have everything you need to perform at your best, all at your fingertips.