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What is Line2?

A cloud-based communication platform, Line2 is designed for small scale businesses to seamlessly communicate with their clients via texts or calls using a virtual phone number. Founded in 2008 and headquartered in San Francisco, Line2 offers their services in English in the United States. Line2 lets their clients set up custom greetings for their customers or redirect calls to voicemails after working hours. This virtual PBX phone service allows customers to use their current phone numbers and forward calls to other office, home or mobile numbers. With Line2, customers can set up a toll-free number, pick area codes, vanity number or port their current number. This virtual phone system also provides a way for businesses to contact and collaborate with their team via conference calls.

What is Line2?

Source : Line2 home on www.line2.com on the 03/28/2022

Line2 Pricing

Line2 has Starter, Growth and Business monthly plans priced at $14.99, $19.99 and $24.99 respectively. All three plans offer up to 5 lines and unlimited calling within the USA and Canada. Features like voicemail transcriptions and call recording are included in the Business plan and available at additional costs in the Starter and Growth plans. Another key difference lies in the usage reports. The Starter plan only offers a basic report while the other two plans include full reports. The Starter plan also does not include an auto-attendant feature, something many companies consider quite important.

Line2 Pricing

Source : Line2 pricing on www.line2.com on the 03/28/2022

Why move away from Line2?

You need a more complete solution

Line2 has a simple solution that is geared towards very small companies or individual entrepreneurs. However, their features do not easily allow for company growth. This may leave you in search of a more complete solution that offers advanced call routing tools (IVR) and a CRM synchronization. Before committing to a solution with a plan that does not give you everything you need to develop your businesses, you may want to consider an alternative.

Pros

Line2 is a simple solution for very small entrepreneurs.

Cons

Line2 does not easily allow for growth.

You need more affordable pricing

While Line2’s $14.99 per user per month is attractive, the offer is limited and only provides you with a phone number and the ability to transfer calls. If you need more features like call recording for example, you will want to change providers and purchase a more comprehensive package. Most entrepreneurs and small businesses prefer to cover all their calling needs with one provider.

Pros

Line2 is an affordable option if your needs are minimal.

Cons

Line2 has little to offer a small business beyond transferring calls.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Line2, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to Line2

Are you looking for a better option than Line2? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to Line2 Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than Line2?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

Line2 Alternatives FAQs

How much does Line2 cost?

Line2 has three monthly plans, the Starter plan priced at $14.99, the Growth plan priced at $19.99 and the Business plan priced at $24.99. The Starter plan includes basic features, but excludes many essential features like call scheduling and an auto attendant. While these are included in the Growth plan, call recording and voicemail transcriptions are available only in the Business plan.

Who are the top Line2 competitors?

Line2 has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Line2 is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 Line2 competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to Line2?

Choosing the right Line2 plan can be confusing, differences are hardly noticeable and in a bid to stick to your budget, you may miss out on key features. Wouldn’t it be better if the confusion was cleared up and you could choose a single plan that had everything you need? That’s what Line2’s competitor, Ringover offers. Ringover’s all-in-one solution is feature-rich and priced reasonably.

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