logo-line-color Created with Sketch.
Start your free trial

What is Google Voice?

Google Voice is a telephone service that provides their services to Google Account customers in the U.S., Canada, Denmark, France, Netherlands, Spain, Portugal, Sweden, Switzerland and the United Kingdoms. This service was released in 2009 by Google. The user is provided an American phone number, based on the availability in the selected area codes, or the user has the possibility of changing their current number. This call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, transcribed and audio voicemails can be activated by the user. PC-to-phone calling is available within Canada and the United States.

What is Google Voice?

Source : Google Voice home on voice.google.com on the 03/28/2022

Google Voice Pricing

Google Voice’s monthly plans for businesses range from $19 to $30 per user. The base model is only applicable to emerging startups as it has a limit of 10 users. The standard plan is priced at $20 per user per month and has no limits on the number of users but does not offer international calling. If you have more than 10 users and need to make international calls, the premier plan is the only option. While all plans offer free calling to the USA from any country, Google Voice is not available in all countries.

Google Voice Pricing

Source : Google Voice pricing on voice.google.com on the 03/28/2022

Why move away from Google Voice?

You need a more complete solution

Google Voice is a great software for quickly gaining a new phone number and making VoIP calls. But the offer remains very limited and there is a possibility that individual entrepreneurs will need to replace their mobile number with a new number. Google Voice is oriented towards business, but the features are weak compared to other solutions on the market. For example, you won’t be able to set up phone support or voice menu to manage customer calls, even with the $30 per month/per user package.

Pros

Google Voice is good for making VoIP calls.

Cons

The features offered by Google Voice are weak compared to other solutions.

You need more affordable pricing

Google Voice appears to be a free solution since it allows you to get a local US number at no cost. However, if you want to use Google Voice on a professional level, you will need to switch to a paid plan ranging from $10 to $30 per month. Very few features are offered in these packages, much less than most other business solutions available on the market. Better alternatives can be found quite easily.

Pros

Google Voice provides a free basic phone line for domestic use only.

Cons

Adding essential business features is costly. For the same price, you have better options with other VoIP providers.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Google Voice, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to Google Voice

Are you looking for a better option than Google Voice? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Skype
Spoke Phone
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to Google Voice Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than Google Voice?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Spoke Phone

Spoke Phone is a VoIP platform designed for various sized businesses. Spoke Phone can be accessed on Windows, iOS, Android, Cloud, or SaaS based software systems. Some features include call routing, voicemail, conference calls, and call recording. Spoke Phone starts at $99.00 per month for up to 4 users. Additional users cost $25 and additional numbers cost $2. No free version is available, but they do offer a free trial.

Spoke Phone

Source: Spoke Phone home on www.spokephone.com on the 03/12/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

Google Voice Alternatives FAQs

How much does Google Voice cost?

Google’s Voice has a starter pack with basic calling features priced at $10 per user per month. This is for up to 10 users. The standard pack is priced at $20 per user per month for unlimited users. If you need to upgrade to permit international calling, you will need the Premier pack priced at $30 per user per month.

Who are the top Google Voice competitors?

Google Voice has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Google Voice is generally compared to Spoke Phone, Skype or magicJack that provide similar features.

Top 5 Google Voice competitors:
1: Ringover
2: Grasshopper
3: Spoke Phone
4: Skype
5: magicJack

What is the best alternative to Google Voice?

Google Voice may be quite popular but it is priced such that you may have no choice but to pay for the most expensive plan. It isn’t the add-on features that make a difference in pricing but basics like the number of users and the availability of international calling. It makes more sense to partner with an alternate service provider like Ringover that offers an all-in-one solution at a fair price.