Venquis streamlines their communications to increase client win rate by 28%

The Executive Summary

Venquis serves ambitious tech businesses who appreciate the value of talent in driving results. Living their company values, the team sought Ringover to help build an authentic, considerate and successful Business Development program.

Working with Ringover, the Venquis team implemented calling, messaging and analytics right into their CRM/ATS workflow, reducing admin and increasing talk-time, enabling their recruiters to be much more attentive to their client needs.

The Challenge(s)

Before Ringover, Venquis recruiters were being held back by several inefficiencies;

• Manual data input meant history of client calls, messages and notes being incomplete or missing.
• Lack of visibility in client nurturing, caused recruiters to feel their BD was a mix of hopeful outreach.
• Hybrid working meant missing out on learning from senior recruiters or having coaching moments from their manager.

The Solution

Being invested in the Bullhorn CRM/ATS, Venquis sought the best-in-class integrated communications solution. With 80+ integrations, automated recruitment processes and coaching, a solution was designed and implemented to serve the specific agency needs.

The Results

With all communications now in sync and logged within their Bullhorn instance, the Venquis team now has:

• Notes, calls and messages synced in the Venquis Bullhorn CRM/ATS, so recruiters focus on client needs.
• Business Development dashboards to build awareness, confidence and decision making in the recruiter.
• Drastically reduce ramp times and increasing performance through active listening and coaching.

Deploying and adopting Ringover has quickly returned for Venquis, with new client win rates up by 28%, sales cycles improved by 12% and recruiter satisfaction noticeably up.

Conclusion

The market has changed dramatically over the past 12 months. Business Development has come to the fore in how staffing and recruiting agencies can remain competitive and successful. In implementing Ringover, Venquis have transformed their BD outcomes, client experience and growth trajectory.

Transform your Agency business development outcomes

Ringover provides the communications suite that staffing and recruiting agencies require to drive better client outcomes. Enabling your recruiters to excel in their Business Development - all integrated with your CRM/ATS.