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Meet the Next Generation of Business Telephone Systems

You already know that a direct call can do more for your business than any kind of marketing initiative. That’s why it’s so important to keep your enterprise connected with the right small business telephone systems.

Businesses using phone systems to amplify their sales, lead generation, and customer support and contact rely on Ringover’s features to:

  • Field calls from more than one customer
  • Deliver and receive messages on-the-go
  • Answer and direct customer questions and calls to the right individuals
  • Connect multiple callers or groups in a single conversation
  • Provide engaging on-hold communications for customers while they wait
  • Ensure that incoming calls are routed to the next available line or agent

Experience all this and more using Ringover’s call management software. Start your free trial today!

A friendly and flexible cloud phone system for your company’s everyday needs
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  • Unlimited calls to 110 destinations
  • Local number from 43 countries
  • Mobile, web, and desktop applications
  • IVR and call forwarding
  • Call logs and recordings
  • Call and voicemail transcription
  • Click-to-call
  • Video conference, instant messaging
  • Access to our API
A 100% integrated cloud solution that empowers team management and support
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All SMART features, plus:
  • Local number from 65 countries
  • Advanced IVR (smart routing, call groups, call queues…)
  • 2 integrations
  • Advanced analytics
  • Coaching (double listening, whispering…)
  • Access to our webhooks
Advanced communication and productivity features to boost your business
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All BUSINESS features, plus:
  • Call campaigns
  • Power Dialer
  • Call scripts
  • Voicemail drop
  • Local Presence Dialing
  • 3 integrations
  • Single Sign-On

Provide Fast, Flexible Customer Service No Matter Where You Are

Setup your call center software and customer service and support business no matter where you’re located. In just a few minutes, Ringover can help power-up your business operations with features that are designed to get efficient, insightful, and personalized with your clients.

Your business can harness Ringover’s plethora of features, including:

  • Priority queuing that acknowledges VIP callers and allows them to feel cared for
  • History-based routing designed to help create long-lasting relationships
  • International numbers that allow you to connect with clients and customers in 65 countries
  • Unlimited calls in up to 80 landline and mobile destinations
  • Quick access to previous notes, chats, and customer details
  • After call qualification to help agents close the loop on client cases and communication

Better Business Telephone Systems Needs Insightful Communications

There are many different reasons why businesses choose call management software to simplify their communications. Contrary to popular belief, you don’t need to be heading up a call center to experience the benefits of a feature like a predictive dialer or an auto dialer.

Just imagine how much time and effort a team can save using these features, especially when it’s hooked up to a suite of supportive functions such as:

  • Native integration with leading CRM software such as Freshdesk, Salesforce, and Hubspot, for deep collaboration
  • Click-to-call directly from your browser with additional call recording for training and after-call qualification and flexible voice-to-video conferencing
  • Remote monitoring and performance analysis for location-independent teams

Ringover Delivers Reliability and Affordability In a Single Solution

One of the key advantages of maintaining a cloud contact center environment for your business communications is costs.

As a call management software, the Ringover platform costs less than traditional multi-line phone systems for offices. Instead, businesses pay little to no maintenance fees overtime when using call center service software. Instead of requiring physical handset purchase and installations, cloud phone systems for businesses enable virtual multi-point access.

The best part is that you can make all these changes and configurations entirely remotely. Set up in minutes? Ringover has got you covered!

Scale Up Operations with Smarter Business Telephone Systems

These days, the cloud is powering every aspect of your business operations — and your communications with clients, customers, and internal teams is part of that transformation.

Do away with costly business phone hardware because the next generation of telephone systems for businesses are helping you do more with less. The best part is that solutions like Ringover grow with you — without growing in complexity.

Small teams are well-positioned to take advantage of Ringover easy and effortless call management software features. At the same time, Ringover’s functionality helps you bring in more business by maintaining close contact with customers.

So don’t be surprised if your business scales up its revenue and operations in no time at all. Ringover is right there with you, every step of your growth.

Customer Satisfaction Is As Important As Your Team’s Experience

Founded by entrepreneurs for entrepreneurs, Ringover offers businesses a better way to manage, organize, log, and initiate their communications.

Our powerful cloud contact center solution gives businesses the opportunity to accomplish multiple goals at once, using advanced phone systems, texting, group messaging, and video conferencing.

Simple but powerful, Ringover’s call center software provides an interface for you to control every aspect of your call center service. Whether you’re calling from your browser using our handy Chrome extension, or conducting sales training with your team, Ringover can help you boost both customer satisfaction and agent experience.

7-day free trialAll features included

Business Telephone Systems FAQ

  • What are Business Telephone Systems?
  • How Do You Choose Between Business Telephone Systems?
  • What are the Advantages of Using Business Telephone Systems?
  • Can Business Telephone Systems Integrate With CRM Software?
  • What is the best business telephone system?
  • Is VoIP worth it for a small business?
  • How much is a phone system for a small business?
  • Do businesses still use PBX?

What are Business Telephone Systems?

A business phone system ranges in complexity and ability, but these are telephony solutions designed for offices and enterprises. Small business teams, medium-sized companies, and large-scale organizations harness various phone system types, powered by different types of technology, to accomplish multiple goals like customer experience, inbound and outbound sales, customer support, lead generation, and remote team management.
Phone systems designed for businesses offer common features like call routing, call monitoring, and conference calling. However, some phone systems call for physical hardware integration, along with software implementation, while others use cloud-based phone systems to manage and host calls and call data.

How Do You Choose Between Business Telephone Systems?

There are four common types of business phone systems. These include:
• Multi-line phone systems — Best for small businesses, multi-line phone systems allow the entire office to make and receive calls at the same time. Calls are routed through traditional phones.
• VoIP phone systems — “VoIP” stands for “voice over internet protocol,” which means that calls are operated over a broadband connection. You’ll need a business service package, which can support this kind of data transfer, but, other than that, VoIP systems are very flexible and scalable.
• PBX phone systems — PBX means private exchange branch, and it’s a way to route incoming and outgoing calls through a business’s phone lines. IN a PBX phone system, calls are centralized and they don’t occur through a phone unit. The software accompanying these systems also offer advanced features like call holding, routing to extension, and more.
• Cloud phone systems — Like the name suggests, cloud phone systems are hosted on a third-party server. The system is VoIP and completely off-site, which means you don’t have to worry about hardware or software.

What are the Advantages of Using Business Telephone Systems?

Phone systems for businesses allow small, medium, and large companies to align their customer and client communications to their operating systems. When you use specific call management software for businesses, you can:
• Contact multiple clients at once
• Handle incoming customer support calls in a streamlined manner, without adding more hires
• Qualify leads and ensure more sales contact through the day
Phone systems amplify a business’s reach and can ensure that there are no missed revenue opportunities.

Can Business Telephone Systems Integrate With CRM Software?

This really depends on the kind of phone system or call center software you use. Some types of software do offer third-party integrations, which allow business users to integrate customer data, contact information, and other relationship management details for use in more personalized phone conversations.

What is the best business telephone system?

Cloud-based VoIP phone systems are undoubtedly the best business telephone systems in the market. In addition to a whole gamut of communication and collaboration features, they offer scalability, flexibility, multi-device access, and many more enterprise-level capabilities.

Ringover is one of the best smart business telephone systems for SMEs and large organizations. It offers unlimited VoIP calling, SMS, internet fax, video conferencing, call routing, tracking, call recording, monitoring, analytics, and other features at monthly subscription fees. The platform has mobile and web apps, so your team can access it from any internet-enabled device.

Other cloud business phone systems are:

  • Ooma Office
  • magicJack
  • Go-To Connect
  • 8x8
  • Vonage
  • Grasshopper
  • Zoom Phone
  • Phone.com
  • Google Voice

If you are looking for an on-premise business phone system with VoIP capabilities instead of a cloud-hosted system, consider the below options:

  • Avaya IP Office
  • 3CX
  • Mitel
  • Cisco
  • FreePBX
  • Asterisk

Is VoIP worth it for a small business?

VoIP business phone systems are the perfect choice for small businesses for the following reasons:

  • It offers advanced features in addition to voice calls. Such features, such as SMS, fax, call recording, IVR, call routing, call transfer, monitoring, tracking, etc., help SMEs automate processes and boost productivity.
  • It is cost-effective compared to traditional systems. Cloud VoIP systems allow small businesses to cut hardware, installation, and maintenance costs.
  • It offers SMEs the flexibility to collaborate from anywhere with an internet connection. Your teams can access it from internet-enabled devices, thus facilitating remote work.
  • It gives small businesses the scalability to upsize or downsize. Since smart business telephone systems have subscription-based plans, you can easily add and remove users.
  • It helps SMEs establish their presence. You can expand your business to any location or run campaigns in many countries without relocating your business or establishing offices there.

How much is a phone system for a small business?

Small businesses can enjoy full-featured business phone systems at highly competitive rates by opting for a VoIP service provider like Ringover. Since the system is cloud-based, there won’t be any hardware costs – you can pay a monthly fee and use the system from any compatible device.

Providers of smart business telephone systems have different plans and prices. For instance, if you choose Ringover, you can purchase the basic plan at a monthly fee of $21 per user and the advanced one at $44 per user. Alternatively, you can custom-make plans by choosing the features and functionalities you want.

These plans include unlimited calling to several local and international destinations. The only calling costs you will incur are when you call out-of-plan locations. If you opt for VoIP desk phones for your office, you must also factor in the costs of handsets, modems, etc.

Do businesses still use PBX?

The answer is yes, but not in the traditional way. Traditional PBX is a legacy system that uses landlines and has servers and hardware set up within business premises. With the advent of IP telephony and cloud technology, traditional PBX has become obsolete.

Today organizations use VoIP-based systems like IP PBX or hosted PBX for their business communication needs. An IP PBX is an on-premise system that uses the internet to make and receive calls instead of traditional phone lines. On the other hand, a cloud PBX system like Ringover is hosted in the cloud and managed by third-party service providers.

So, even if you use smart business telephone systems, it involves using PBX. The difference is that when you use a cloud-hosted or VoIP system, you don’t have to host, operate, or maintain PBX hardware and its servers – your service provider takes care of all that.

Why use a costly and hard-to-maintain traditional business phone system when you can enjoy all its features and a lot more with smart business telephone systems? The cloud-based VoIP phone service gives you all the right features to unify communications, automate processes, and boost productivity.

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