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What is eVoice?

eVoice is a telecommunication service designed for small and medium sized businesses as well as freelancers. Based in California, eVoice was founded in 1995 and is owned by j2 Global Inc. Services like call routing, personalized greetings, voicemail, teleconferencing, call forwarding, etc are provided by this communication system. eVoice offer their services in the United States and the United Kingdom, and they provide services in English, French, Spanish, and Italian. The subscribers have the option of selecting a toll-free number, a local number, number portability or a new number all together. eVoice provides their subscribers the ability to transcribe their voicemail messages and have it sent to their email. There is no 3rd party software already integrated with eVoice. Customers can access eVoice from their computer, mobile browser. The mobile app is available on iPhone and Android.

What is eVoice?

Source : eVoice home on www.evoice.com on the 03/28/2022

eVoice Pricing

eVoice doesn’t offer many choices for their monthly plans. The Elite Monthly plan is priced at $14 per user/ month. The website doesn’t clarify whether the plan has an upper limit of 10 members, but it does say that businesses needing more than 10 lines can get custom plans. The Elite Monthly plan includes basic features like voicemail transcriptions, conference calling, custom greetings, call forwarding and call routing. It is important to note that there are limitations to the number of participants for a conference call as a limited number of voicemail transcriptions are included.

eVoice Pricing

Source : eVoice pricing on www.evoice.com on the 03/28/2022

Why move away from eVoice?

You need a more complete solution

eVoice has four different packages to choose from, all offering different features. They offer a very basic plan that could be interesting for individual entrepreneurs. It is a good solution to manage incoming calls and provide customer support when starting your business. However, as your business grows you will need to find a more comprehensive solution to manage your calls. You may want to find a more complete solution from the start so you do not have to change providers.

Pros

eVoice is a good solution for individual entrepreneurs.

Cons

eVoice is not a comprehensive option and you may have to search for another solution as your business grows.

You need more affordable pricing

The entry level package that eVoice offers may seem inviting at $14 per month, but it only includes 300 calling minutes per month, which is very limited for managing your company’s calls. You may quickly feel the need to upgrade to their more comprehensive package, which is $79.99 per month, if you want at least 2 hours of calls per day. eVoice may get your foot in the door with their limited package, but you may soon find out a higher package is needed.

Pros

eVoice offers an affordable entry level package.

Cons

Their entry level package could quickly become inadequate and draw you into a greater financial commitment.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with eVoice, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to eVoice

Are you looking for a better option than eVoice? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to eVoice Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than eVoice?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

eVoice Alternatives FAQs

How much does eVoice cost?

eVoice offers a single plan priced at $14 per user /month. This plan is inclusive of basic features like call forwarding, call routing and a custom automated greeting. However, it lacks many essential features needed for a small business to grow. Features like call recording and web conferencing are considered premium features available at an additional cost.

Who are the top eVoice competitors?

eVoice has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. eVoice is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 eVoice competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to eVoice?

eVoice may seem like an all-inclusive VoIP solution but there are hidden costs you may not notice until the first billing cycle. If you need less than 10 lines, you can’t customize your plan and may miss out on adding features that could actually be useful to you. Instead, why not take a look at eVoice’s competitor, Ringover? They don’t just offer an all-inclusive plan, but a transparent one.

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