Functionalities > Phone greetings > Music on hold

Keep your callers engaged with music on hold

Make your client’s time spent on hold more enjoyable by playing catchy music. The right music selection can have a positive effect, so be sure to choose well for your phone queue. With RingOver, we offer a variety of royalty-free music. You can also integrate your own music in MP3 format.

Choose your style

Rock, jazz, classical, peaceful or lively - RingOver offers hundreds of choices of royalty-free music on hold that are ready to use for your phone greeting. Select the style of music that is best adapted to your company and modify it as you wish in a simple click.

Choose your style
Include announcements in your music on hold

Include announcements in your music on hold

Take advantage of call queues to communicate useful information to your callers including business hours, upcoming events, marketing messages, scheduled service maintenance dates, company news and office directions. RingOver’s online studio allows you integrate these messages to your music on hold in the language of your choice.

Use your own music on hold

Didn’t find what you are looking for in our sound collection? Go ahead and upload your own in MP3 format or simply record your own voice.

Use your own music on hold

FAQs

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Is the music on hold royalty-free?

Yes, if you select music from the RingOver collection. If you decide to upload your own MP3, you are responsible for verifying your right to diffuse this music as well as resulting obligations to the relevant organisations, depending on the country in which the music is being used.

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Can I use multiple types of music on hold?

You may have different music on hold for each of your IVRs. For example, you can use different types of music for each of the countries in which you have a customer support number.

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What is the required file format if I use my own recordings?

RingOver accepts MP3 and WAV. Each file must not exceed 10MB.

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