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What is CallHippo?

CallHippo is a Virtual Phone System that is designed for startups and small-scale businesses. It was founded in 2016 and is located in Philadelphia. CallHippo has customers all over the world and provides its services in English. CallHippo allows users to get either a local or a toll-free number for their business. A wide range of features like call recording, voicemail, DND, etc are provided within the platform. CallHippo can be integrated with several other tools like Slack, salesforce, and shopify to name a few. The cloud-based VoIP phone system can be used in Android as well as iOS devices and also has a desktop application.

What is CallHippo?

Source : CallHippo home on www.callhippo.com on the 03/28/2022

CallHippo Pricing

CallHippo offers businesses a choice of 3 plans ranging from $14 to $35 per user/ month and a customized Enterprise Solution. The Bronze plan priced at $14 per user/ month needs a minimum of 2 users and includes basic features like call forwarding, voicemail, a shared inbox and skill based call routing. For features like unlimited incoming calls, ICR and intelligent reporting; you would need to upgrade to the Silver or Platinum plan. The latter is priced at $35 per user/ month and includes features like 3-way calling and call transfers.

CallHippo Pricing

Source : CallHippo pricing on www.callhippo.com on the 03/28/2022

Why move away from CallHippo?

You need a more complete solution

CallHippo advertises 4 different packages with various features. To ensure managing calls efficiently, you would need to choose the “Bronze+” package for basic call routing, and the “Silver+” package would allow you to make simple call transfers. CallHippo’s offers do not include outgoing calls and you would have to manage a variable billing system for any call minutes that you incur.

Pros

CallHippo is a complete solution.

Cons

CallHippo is not well-packaged for a small to medium sized business.

You need more affordable pricing

For an efficient call management system, you would need to choose CallHippo’s Silver or Platinum plan for $30 and $35 per month per user, respectively. This rate does not include outbound calls. If you only make two hours of local calls per day, it could double your monthly expense. Most entrepreneurs or small businesses would want to choose a cheaper solution that includes unlimited outbound calls.

Pros

CallHippo’s starting prices are attractive.

Cons

CallHippo does not include outbound calls in their packages.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with CallHippo, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to CallHippo

Are you looking for a better option than CallHippo? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to CallHippo Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than CallHippo?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

CallHippo Alternatives FAQs

How much does CallHippo cost?

CallHippo brings to you 3 monthly plans priced at $14, $24 and $35 per user. There are quite a few features included in each plan but the features you may consider important such as voicemail transcription, call tracking insights and custom caller ID are not included in any of these plans. These necessary features are available at an extra cost.

Who are the top CallHippo competitors?

CallHippo has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. CallHippo is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 CallHippo competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to CallHippo?

Choosing the right CallHippo plan for your company may be confusing. After all, there are a number of features but not all the features you need are included in a plan. There are also a few hidden costs like call forwarding charges and SMS charges. Instead of trying to make sense of the confusion, take a look at CallHippo’s top competitor, Ringover’s transparent and all-inclusive plans.