CallHippo Alternatives
What is CallHippo?
CallHippo is a Virtual Phone System that is designed for startups and small-scale businesses. It was founded in 2016 and is located in Philadelphia. CallHippo has customers all over the world and provides its services in English. CallHippo allows users to get either a local or a toll-free number for their business. A wide range of features like call recording, voicemail, DND, etc are provided within the platform. CallHippo can be integrated with several other tools like Slack, salesforce, and shopify to name a few. The cloud-based VoIP phone system can be used in Android as well as iOS devices and also has a desktop application.
Source : CallHippo home on www.callhippo.com on the 03/28/2022
CallHippo Pricing
CallHippo offers businesses a choice of 3 plans ranging from $14 to $35 per user/ month and a customized Enterprise Solution. The Bronze plan priced at $14 per user/ month needs a minimum of 2 users and includes basic features like call forwarding, voicemail, a shared inbox and skill based call routing. For features like unlimited incoming calls, ICR and intelligent reporting; you would need to upgrade to the Silver or Platinum plan. The latter is priced at $35 per user/ month and includes features like 3-way calling and call transfers.
Source : CallHippo pricing on www.callhippo.com on the 03/28/2022
A complete guide
You need a more complete solution
CallHippo advertises 4 different packages with various features. To ensure managing calls efficiently, you would need to choose the “Bronze+” package for basic call routing, and the “Silver+” package would allow you to make simple call transfers. CallHippo’s offers do not include outgoing calls and you would have to manage a variable billing system for any call minutes that you incur.
Pros
CallHippo is a complete solution.
Cons
CallHippo is not well-packaged for a small to medium sized business.
You need more affordable pricing
For an efficient call management system, you would need to choose CallHippo’s Silver or Platinum plan for $30 and $35 per month per user, respectively. This rate does not include outbound calls. If you only make two hours of local calls per day, it could double your monthly expense. Most entrepreneurs or small businesses would want to choose a cheaper solution that includes unlimited outbound calls.
Pros
CallHippo’s starting prices are attractive.
Cons
CallHippo does not include outbound calls in their packages.
You need something easy to use and set up
Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact centre solution within 15 minutes. If this is not the case with CallHippo, it would be best to look for another provider so you don’t waste time in complex implementation.
Top 5 Alternatives to CallHippo
Are you looking for a better option than CallHippo? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:
| Price | Features | Ease of Use | |
|---|---|---|---|
| Ringover | | | |
| Grasshopper | | | |
| Google Voice | | | |
| Skype | | | |
| magicJack | | | |
Alternative #1: Ringover
With a complete range of features, from basic business phone line to advanced call centre features, Ringover is rated as the best alternative to CallHippo Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.
With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.
Top Advantages of Ringover
- Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
- Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
- Centralise your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
What makes Ringover better than CallHippo?
Alternative #2: Grasshopper
Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customised greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.
Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021
Alternative #3: Google Voice
Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.
Source: Google Voice home on cloud.google.com on the 04/26/2021
Alternative #4: Skype
Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.
Source: Skype home on www.Skype.com on the 04/30/2021
Alternative #5: magicJack
magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.
Source: magicJack home on www.magicJack.com on the 04/28/2021
CallHippo Alternatives FAQs
- Which CallHippo alternative is best for a small business?
- Which CallHippo alternatives include unlimited calling?
- Do CallHippo alternatives support business texting and video meetings?
- Which providers include call recording, transcription, or reporting?
- Which CallHippo alternative is best for sales, recruiting, or customer support teams?
- Can businesses keep their existing phone number?
- What integrations should businesses compare?
- How easy are CallHippo alternatives to set up on mobile and desktop?
- Do CallHippo alternatives require contracts or add-ons?
Which CallHippo alternative is best for a small business?
Ringover is a strong CallHippo alternative for small businesses that need more than a basic phone number. It combines business calling, call management, SMS, CRM integrations, analytics, and scalable features, making it a good fit for teams that want a business phone system they can grow with. Simpler tools may suit very basic calling needs, but they can become limiting as call volume, reporting, or integration requirements increase.
Which CallHippo alternatives include unlimited calling?
Calling allowances depend on the provider, plan, and destination. Ringover includes unlimited calling to eligible destinations on selected plans, making it a strong option for businesses with regular outbound or customer-facing call activity. Before choosing any provider, businesses should confirm which destinations are included, whether fair-use rules apply, and whether international calls, premium numbers, or add-ons create extra costs.
Do CallHippo alternatives support business texting and video meetings?
Yes, some CallHippo alternatives support business texting, messaging, and video meetings, but capabilities vary by provider and plan. Ringover supports business SMS, video meetings, and team messaging, helping businesses manage several communication channels from one platform. Companies should confirm whether texting, video, messaging, and shared communication features are included in the plan they are considering.
Which providers include call recording, transcription, or reporting?
Ringover includes call recording, call transcription, AI summaries, dashboards, and reporting features that help teams review conversations and track performance. These capabilities are especially useful for sales, support, and recruiting teams that need visibility into call quality, follow-up, and team activity. Other providers may offer some recording, transcription, or reporting features, but availability often depends on the plan, add-ons, or region.
Which CallHippo alternative is best for sales, recruiting, or customer support teams?
Ringover is well suited to sales, recruiting, and customer support teams because it combines business calling with CRM integrations, call routing, call recording, analytics, and team collaboration features. Sales teams can use it to manage outbound calls and follow-ups, recruiters can keep candidate conversations organized, and support teams can route calls more effectively. Businesses should confirm plan-level access to the exact features they need before subscribing.
Can businesses keep their existing phone number?
In many cases, businesses can keep an existing phone number by requesting number porting, but portability depends on the number, location, carrier, and provider. Before cancelling an existing service, businesses should ask the new provider to check whether the number can be transferred and what documents or timelines are required.
What integrations should businesses compare?
Businesses should compare integrations with the tools they already use every day, including CRM, help desk, ATS, collaboration, and workflow automation platforms. Ringover integrates with popular business tools, helping teams connect calls, notes, recordings, and activity to customer or candidate records. Before choosing a provider, businesses should confirm that the specific integration they need is supported on the right plan.
How easy are CallHippo alternatives to set up on mobile and desktop?
Setup depends on the provider, but a good business phone system should support both desktop and mobile use so teams can work from the office, remotely, or on the move. Ringover supports calling from smartphones and computers, making it suitable for hybrid and distributed teams. Businesses should test the mobile app, desktop app, browser access, call quality, and admin setup before committing.
Do CallHippo alternatives require contracts or add-ons?
Billing terms vary by provider. Some tools may require annual commitments, minimum users, paid add-ons, SMS fees, international calling charges, or extra costs for recording, reporting, integrations, or advanced call management. Businesses should compare the full cost of ownership rather than relying only on the starting price. Before subscribing, ask for a quote that includes the required users, numbers, destinations, integrations, and advanced features.