Introduction
- Save your customer support teams valuable time by relieving them of laborious, repetitive tasks with this efficiency boosting integration!
Category
SupportRapidly improve customer engagement
During each incoming call, automatically retrieve the contact’s information as well as their history thanks to the automatic file escalation.
Find all of your call history in seconds!
All calls, SMS, voice messages and recordings are automatically logged in your CRM Intercom. Your teams will no longer waste time manually entering trade history and can focus on what really matters: your customers and sales!
Boost the productivity of your support teams
Thanks to the click-to-call functionality, there is no need to manually dial the numbers for each call as your agents can initiate calls directly from the Intercom platform in a single click.
Retrieve your text message conversations
Thanks to Ringover mobile numbers you can access all your sent and received text messages directly from Intercom – ideal for reconnecting with your customers.
Handle all calls faster
At just a glance, your team can access and view essential Intercom customer information directly within the Ringover dialler: enabling faster call handling and providing a smoother, personalised welcome experience for your customers.
Transform conversations into actionable insights
Use Empower, Ringover’s conversational AI, to analyse, summarise, and gain insights from client and candidate conversations.
Elevate your team with data for personalised engagement at scale, seamlessly syncing insights into Intercom.