AI Voice Agent Airo: No missed calls. No missed opportunities. 24/7.
Your inbound conversations 24/7 and outbound ones handled by AIRO, true to your brand: leads qualified, meetings scheduled, CRM updated and handoff to your teams when needed.
20%
lower cost per customer contact
30%
increase in customer service productivity
4 hours
saved per agent every week
Every call handled, at any hour
Stay reachable at all times with instant, seamless call handling — even outside business hours or during peak activity.
Capture every opportunity and improve customer satisfaction by handling unlimited calls with no wait time.
A greeting that sounds like you
Automate your everyday call handling with natural, multilingual conversations and free your team for complex cases.
Deliver a 100% on-brand voice experience. Set the tone, personality and choose Airo's voice from our library — or upload your own.
Airo hands off at the right moment, to the right person
Let Airo handle recurring questions and effortlessly transfer complex calls to the right agent — with full context preserved.
Your team picks up without needing to catch up. Your customer never has to repeat themselves.
Double your call volume, not your headcount
Scale your capacity without growing your team, while keeping full control of your costs.
With our per-conversation model, Airo adapts to your needs.
Never let a hot lead go cold again
Airo, Ringover's conversational AI sales agent, calls your prospects, qualifies every lead and follows up when needed.
- Automated calling campaigns
- Real-time lead qualification
- Preparation for upcoming meetings
- Results synchronization
Everything Airo handles for you, from the first call to follow-up
100% of inbound calls handled
Answer every call instantly, 24/7, even outside business hours.
Simultaneous call handling
Handle multiple calls at the same time, with no waiting and no missed opportunities.
Inbound WhatsApp
Airo automatically responds to incoming WhatsApp messages, counted as one conversation.
Knowledge base
Airo uses your data and content to provide relevant answers.
Smart routing to a human agent
Transfer the call to the right person with the full conversation context.
Automated outbound calls
Automate outbound calls to contact, qualify and follow up with prospects.
Automated follow-up
Automate appointment booking and follow-up SMS or emails.
100+ integrations
Automatically sync your data with your CRM and business tools.
AI Voice Agent FAQ
- What’s an AI Voice Agent?
- Does an AI Voice Agent Provide After-Hours Coverage?
- Can an AI Voice Agent Support Multiple Languages?
- Can I Customise the AI Voice Agent’s Greeting?
- How does human handoff work?
- Can Airo Agent Schedule Appointments, Send Follow-ups, and Update Records?
- How Do I Set Up Airo Agent?
What’s an AI Voice Agent?
An AI voice agent combines speech recognition, natural-language understanding, conversation management, and business-system actions. It listens to a caller, identifies intent, collects required information, and follows the appropriate workflow.
An AI voice agent answers inbound calls, understands spoken requests, completes routine tasks, and transfers complex issues to a human agent. For sales, support, and service teams, it provides continuous phone coverage while reducing repetitive manual work.
Does an AI Voice Agent Provide After-Hours Coverage?
Airo provides phone coverage outside business hours, during weekends, and when call volumes increase. It answers calls as they arrive, gathers the required details, and routes qualified or urgent requests according to the configured rules.
This supports teams that need to:
- Capture leads outside normal working hours
- Answer recurring customer questions
- Reduce time spent on routine calls
- Collect information before a human callback
- Maintain coverage during peak periods
- Give customers an immediate response
Call capacity, availability, and workflow limits depend on the selected configuration and plan. Businesses should confirm the supported call volume before deployment.
Can an AI Voice Agent Support Multiple Languages?
Airo supports multilingual conversations, including English, French, Spanish, Italian, and Portuguese. Language coverage can vary by configuration, so businesses should test pronunciation, terminology, escalation behaviour, and written follow-up for each language they plan to use.
Multilingual conversations can help serve callers in different languages when a human handoff is required. Airo can also provide a consistent first response when the usual team is unavailable.
Can I Customise the AI Voice Agent’s Greeting?
Teams can define Airo’s greeting, tone, personality, and call-handling instructions. Airo can use a voice from its library or a customer-provided voice, subject to the applicable product and usage requirements.
A consistent voice experience helps callers understand:
- Who they have reached
- What Airo can help with
- Which information the caller must provide
- When a human agent will join the conversation
- What happens after the call
The conversation should identify Airo as an automated assistant where required by company policy or applicable law.
How does human handoff work?
Airo transfers the call when a human is required or when a configured escalation rule applies. The transfer can include the caller’s intent, captured information, transcript, and summary, allowing the agent to continue without asking the caller to repeat the full conversation.
The receiving agent can review the available context before continuing the conversation. This reduces repeated questions and helps the agent handle the request from the point where Airo stopped.
Human handling remains necessary for sensitive complaints, complex exceptions, regulated decisions, uncertain requests, and situations that require discretion.
Can Airo Agent Schedule Appointments, Send Follow-ups, and Update Records?
Airo can book appointments where the appointment workflow is enabled and connected to an availability source. It can send confirmation SMS messages and personalised follow-up emails. Record updates depend on the connected business tools and their configuration.
How Do I Set Up Airo Agent?
Airo is cloud-based and can be activated with limited IT involvement. A practical implementation includes the following steps:
- Define the call scope. List the questions and tasks Airo should handle.
- Write the call rules. Set greetings, required information, routing conditions, and escalation criteria.
- Connect business tools. Link the support, ticketing, CRM, or communication systems used by the workflow.
- Configure follow-up actions. Set the conditions for SMS messages, emails, record updates, and summaries.
- Set human handoff rules. Assign teams, agents, business hours, and priority conditions.
- Test common and unusual calls. Review successful resolutions, failed attempts, transfers, and captured information.
- Monitor performance. Update workflows when callers use new terms or require additional support.
Airo can connect with support, ticketing, CRM, and other business software. It supports more than 100 integrations, including tools such as Salesforce, HubSpot, and Zoho. Businesses should confirm current integration availability and the data fields supported by each connection.