Call Transfer Solution
Easily transfer any of your ongoing calls to one of your colleagues or an incoming call to an answering machine. Whether it be a warm transfer or a cold transfer, our call transfer system can make it happen.
Transfer your calls in one click
During a conversation, you only need one click to transfer the call. Do it from your phone pad, or if you use the web application, via the quick access to the Ringover Chat bar. No extension number to dial, the transfer is simple and fluid and the correspondent waits, while the hold music plays.
See who’s available
Know if your colleague is available before transferring the call to them. So your clients don’t get left out in the cold.
Consult with your co-workers before transferring the calls
With a live client, talk to your colleague before transferring the current call to him or her and transmit to them the essential data concerning the conversation and the customer’s requests.
Transfer the call directly to voicemail
If your co-worker is unavailable or you know they don’t want to be disturbed, transfer the call to their answering machine so the caller can leave them a voicemail.
