What is call transcription?

Call transcription is a textual record of a voice or audio track, originating from an audio message or video call file. Automatic transcription can be done during live calls or videos or based on a prior recording. Because call transcription is an easily accessible tool for quality assurance or training, it’s often used in the customer service and sales industries.

Why choose Ringover for call transcriptions?

Quick access

Access the content of your calls and voicemails at any time.

Time-saving

Find key information at a glance, without having to listen to it all over again.

Greater productivity

Easily organise your tasks before or after a call, without losing information.

Effortless integrations

Connect Ringover with 60+ business tools including CRM, messaging and note-taking apps.

Enterprise-grade security

Your data is protected with end-to-end encryption and compliant standards.

Instant team onboarding

Deploy transcription and calling features across your team in minutes.

Flexible plans

Choose the plan that fits your business needs, and scale as you grow. Free trial available.

Priority support

Get expert assistance with our dedicated customer support team.

Intelligent insights

Gain valuable insights with transcription analytics to improve business communications.

Phone call to text transcription for better business outcomes

Make your follow-up more efficient

No more need to playback an entire call to find a specific piece of information - you’ll save valuable time during your post-call tasks (writing up reports, making appointments, etc.).

Make your follow-up more efficient

Keep a written record of all exchanges

Thanks to transcription, every call or voicemail is automatically recorded in writing, and accessible at any time directly within Ringover. With just one click, you have access to a copy of what was said with all of your contacts!

Keep a written record of all exchanges

Translate your transcriptions in one click

Do you manage international teams? You can translate call transcriptions into various languages (including French, English, Spanish, Italian, Portuguese, Dutch, German…) to easily access the content. No more worrying about language barriers!

Translate your transcriptions in one click

Don’t miss out on crucial information

Missed a call? No worries, you can receive a notification containing the content of the voicemail directly to your email inbox.

Say goodbye to having to find time to listen back to whole voicemails - you can save your valuable time and manage your call-back priorities.

Don’t miss out on crucial information

Request a demo and see how Ringover can transcribe phone calls in real time, turning your conversations into actionable insights.

See how Ringover’s video call transcription works

How does phone call to text transcription work?

Transcribing phone calls is easier than ever. Here’s how you can do it in a few simple steps using Ringover:

1. Enable call recording

First, make sure that call recording is enabled in Ringover account settings.

2. Automatic call transcription

Once the call ends, Ringover’s built-in feature automatically converts audio into readable text.

3. Review and edit

Read, analyse, and review important points. If needed, you can manually correct part of the transcription with a few advanced plans.

4. Share the transcript

Download and share it with your team.

What does Ringover’s voice transcribing software include?

It is an app that transcribes recordings to boost productivity, helping you achieve your goals faster. Here are a few features that are part of Ringover’s transcription package:

Call transcriptions in real time

Convert phone calls to text for easier review.

Searchable call history

Easily find key conversations by searching for a keyword, phrase, or speaker.

CRM Auto-sync

Automatically push transcriptions into your CRM so your team always has the full context.

Send transcriptions

Download and share your transcriptions with your teams and clients in just a few clicks.

Multi-language support

Transcribe calls in multiple languages for international teams.

AI-powered summaries

Skip listening to long calls and get AI-generated summaries for quick insights using our advanced computer transcription technology.

Our customers’ feedback

Overall Rating

4,9 /5 823 reviews Based on 823 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Nikhil K.

My overall experience with Ringover has been very positive. The user interface is easy to use and user friendly. The call quality is very good and the customer support team is always available to answer any questions I have. I’m very happy with the service and would definitely recommend it to anyone looking for a reliable and affordable telephony solution.

Caroline F.

We’ve used this phone system for a month now, and we are really happy with it.
It’s very easy to use and the features are top notch.
We won’t go back.

Boisson L.

Ringover user for several months, I am very satisfied with the platform. Clear, intuitive and pleasant; Ringover allows me to follow my team’s activity and get valuable information via the dashboard, which allows me to find answers or confirm some of my decisions. Technical problems never last very long & the teams are very responsive; thank you!

Patrick M.

A telephone switchboard that meets our needs!
As a company, we needed a dedicated line for marketing and manufacturing a new product!
Ringover set us up with the ideal solution to meet this need!

photo stephane

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