Call Centre Software
Set up your company’s call center software in just a few clicks and without the need for technical knowledge. Discover the contact center software that helps you manage calls, increasing the performance of your sales and customer service teams. Our VoIP call center software meets all your calling needs
What is call centre software?
Call centre software is a technology which manages large volumes of inbound and outbound calls. This type of program offers many functionalities, like call routing, call logging, call transfer, click-to-call, and more. This software holds a strong appeal because it allows call centres to streamline their operations while decreasing costs, especially thanks to the provided analytics dashboard.
Features made for boosting your productivity
The Ringover cloud communication platform eliminates the key challenges that many call centres face, from blind transferring, limited visibility or managing high call volumes. With Ringover you can deploy agents with ease, assign numbers in seconds, and manage a high call volume effortlessly, all from an intuitive dashboard.
No expertise needed. Simple setup in minutes
Some cloud phone systems require technical support to install them, with Ringover this is not the case. In just a few clicks you’ve deployed Ringover and are now a high-performing call centre. Configure everything online and be up and running in minutes.
Take your customer service to the next level with our powerful integrations
Ringover’s simple solution is designed for businesses of all sizes, and integrates with all major CRMs and help desk tools to save you time, enhance team communication and boost customer relations. Take advantage of…
- Making phone calls in just one click.
- Client files appearing automatically during incoming calls.
- Automatic logging of incoming and outgoing calls.
- Improve service levels with call recording and call listening.
- These are just some of the features that remove the heavy lifting to free up your team to focus on what really matters.
Gain greater visibility, enhance your decision making
Finally, analytics that make sense! With Ringover’s advanced analytics you will for the first time have a full 360° view of your team and their activity. No more supervision issues, no more blind spots – you’ll have the data you and knowledge base you need to locate the gaps in productivity and enhance your team’s performance.
Manage and coach in real-time
With live stats, call listening and call sharing with the call monitoring software, you can greatly improve phone support.
Includes all the features needed to manage incoming and outgoing calls
International numbers
Provide international phone support with a landline or mobile number in 65 countries
A solution adapted to suit your needs
An AI-powered, omnichannel and fully integrated communication solution for Sales, Support and HR teams
BUSINESS
An AI-powered, omnichannel and fully integrated communication solution for Sales, Support and HR teams
$47 $ User / Month
Talk to salesAll SMART features, plus:
- Local number from 65 countries
- Local number from US and 30+ countries
- Advanced IVR (smart routing, call groups, call queues…)
- 2 integrations
- Advanced statistics
- Coaching (double listening, whispering…)
- Access to our webhooks