Omnichannel contact centre Centralise your customer communication channels

Easily manage all customer and prospect interactions (Whatsapp, Messenger, Instagram, Google reviews, email, text messages) from a single interface, with omnichannel contact centre software.

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Centralise your customer communication channels

Centralised management

A single interface to manage all your messaging channels.

Reduced response time

Increase customer satisfaction by responding to requests more quickly.

Better online visibility

Be present on the same channels as your customers and prospects.

Smoother discussions for a better customer experience

Centralise all your conversations

Manage all your communication channels directly from Ringover: WhatsApp, Instagram, Facebook Messenger, Google reviews, emails, etc. A guaranteed time-saver for you and your teams!

Centralise all your conversations

Boost the efficiency of your customer services

Thanks to the Ringover omnichannel interface, you can find all your customers’ messages at a glance. Perfect for responding to their requests in record time and shortening their waiting time.

Boost the efficiency of your customer services

Get closer to your customers

Improve your online visibility by using your customers’ and prospects’ favourite platforms to interact with them. Find all the classic features that make your conversations more lively: attachments, emojis, reactions…

Get closer to your customers

Multiply your prospecting channels

Add an extra channel for your prospecting: your sales reps gain in efficiency by contacting potential customers from your WhatsApp Business account.
Available on desktop and mobile.

Multiply your prospecting channels

Precisely monitor your multi-channel activity

Effectively monitor your team’s performance across all exchanges, on all your communication channels (volume of messages, number of unanswered messages, LeaderBoard, etc.). For even more precision, you can also filter directly by channel!

Precisely monitor your multi-channel activity

Our customers’ feedback

Overall Rating

4,8 /5 823 reviews Based on 823 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Pierre M.

I am satisfied with Ringover’s services.
The only concern I have is that the sms history does not show the time of sending but only the date.

Kamel G.

We have been using Ringover for 3 years now, the software is top notch and at the slightest problem the team is reactive on the phone to provide us with solutions.

Brittany

I have tested a lot of VOIP and for the moment the communication and the crm to follow the agents are perfect.

Anna F.

I started using ring over on 20 February and to date I have not encountered any difficulties and it is a fairly comfortable and responsive tool to use.

Elise C.

Positive experience with Ringover which I use on the PC and with the application on Android. We have been using Ringover for a few months now in our company and everything is going well, we are very satisfied with the service and the responsiveness of the team.

Mamero H.

The ideal tool for the management of the switchboard, the call recording is the ease of use.

Anonymous user

We are now satisfied with the telephony software and have been using it for 4 months. Practical because we can receive calls on computer and mobile. Functional, with accurate statistics.

Anonymous user

This is a good system for call centers and even for personal use.
I would recommend this system as it is easy to use and to follow up within the company.

Anonymous user

Good application, simple and well designed. Requires a lot of initial setup, but a person is in charge of onboarding.

Anonymous user

Ringover is a very good choice, a really useful working tool.

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Features / Omnichannel communication / Omnichannel messaging

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