Centralization of all conversations across channels
Shared email management
Google review management
Omnichannel analytics
AI video meetings (Meet.us Business)
WhatsApp, Messenger and Instagram Connect your WhatsApp Business account and social media channels to Ringover to manage all your conversations in one place and access them directly from your CRM.
AI agents support you at every stage of the customer journey.
Before the conversation
→
During the conversation
→
After the conversation
Talk to your customers. We’ll take care of the rest!
4.7/5 on Capterra
4.2/5 on Google
4.5/5 on Trustpilot
4.6/5 on G2
Compare our plans
Talk
Business
Unified
Enterprise
Automate work with AI
Call transcriptions
Call summaries
Voicemail transcription
Conversation search (Ask AI)Ask the AI about your conversation history and get instant answers.
SMS reply suggestions
WhatsApp reply suggestions
CRM AutofillAI fills your CRM fields automatically after each call. Available as an add-on for Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, Odoo, Bullhorn, Bullhorn for Salesforce and TargetRecruit.
Streamline your business communications
Included phone number
1 per company 7 countries included
1 per user 65 countries included
1 per user 65 countries included
1 per user 65 countries included
Unlimited calls to 110 destinationsNote: Unlimited calls are only valid for numbers located within the European Economic Area, EU, UK, Denmark, Norway and Sweden (excluding Switzerland).
National calls only
Out-of-plan destinationsSee rates
Adding additional phone numbersUp to two numbers per user for the SMART pack. Up to 20 numbers per user for the BUSINESS, UNIFIED and ENTERPRISE packs.See rates
Domestic numbers only
Web, mobile, desktop application
Mobile & Web apps only
Sending and receiving text messagesSend and receive text messages with your Ringover mobile number (European numbers provided by Ringover can only send text messages to phone numbers located in the same country as the Ringover number). Additional cost / SMS sent.See rates
Sending and receiving MMS (P2P)Send and receive multimedia messages (images, files) via MMS.See rates
Interactive Voice ResponseLet callers press a key to reach a point of contact or listen to information like opening hours.
Custom On-Hold AudioPersonalise your on-hold music, background tracks, and greetings directly with Ringover Studio.
Random call distributionDistribute incoming calls randomly among available agents.
Pre-set call distributionRoute calls based on predefined rules and agent order.
Call transfer
Call forwarding to a colleague
Call forwarding to an external numberSee rates
Call forwarding to a receptionist
History-based call routingAutomatically route callers based on agent history, such as the person they speak with most often, total call duration, or agent availability.
Smart RoutingUse Ringover webhooks to direct your calls as you wish, based on your data.
Call queuesLimited to 20 simultaneous calls for the BUSINESS and UNIFIED pack.
Priority call queuesSet up queues for your VIP callers and create a tree structure for your calls according to their importance.
Custom call queuesLimit your queues in terms of duration and number of callers, and indicate in real time to your callers their position in the queue.
Call groupsDirect your incoming calls to predefined groups of users.
SurveysSet up a survey to be distributed at the end of the calls to analyse your customers satisfaction levels.
Call back buttonYour customers or prospects call you back on your direct line or IVR by clicking a button.
Ask for a code (IVR)Ask your customers to type in a code (e.g. customer number).
Personal blocklistPrevent unwanted numbers from reaching you via your Ringover number.
General blocklistPrevent unwanted numbers from reaching any number in your company.
Whitelist
Boost team productivity
Click-to-callClick on a number to call it without having to dial the phone number (available via Chrome, Firefox extensions… or some integrations).
Choice of outgoing phone numberIf you have 2 or more Ringover numbers, you can choose which one you want to use for outgoing calls.
In-call device switchingSimply switch devices during a call: transfer your conversations from your computer to your smartphone without the other person noticing.
Email notification of voicemails
After-Call WorkTake advantage of a dedicated time after ending a call to perform your necessary qualification actions.
Call campaignsAssign contact lists to multiple employees and create your call campaigns to call continuously. 5 simultaneous campaigns included.
Add-on
Add-on
Add-on
Parallel DialerSimultaneously call multiple contacts and instantly connect the agent to the first live answer.
Power Dialer (Auto dialer)Automatically dial through your contact list without manual clicking. Import up to 300 numbers directly from any web page and start calling seamlessly. Power dialler includes a limited version of call script.
Call scriptsAdd scripts to your call campaigns and IVR.
Omnichannel messaging : WhatsApp, Messenger, Instagram (WMI)Manage all messaging channels (SMS, chat, social) from one interface.
Local presence (automatic selection of a local number): Worldwide localized numbersAutomatically display a local number matching the contact's area code.
Task management
Voice dictationDictate phone numbers, contact names, or chat messages directly into input fields.
Collaborate seamlessly
Shared call, text message and video conference logsAvailable to Supervisor profiles.
Call & text messages only
Collaborative notes
Collaborative note in SMS / Chat
Call tags and notesEasily find your calls using custom call tags.
Collaborative tags
Video conference tagsFind your video conferences easily using personalised tags.
Shared contact directory
25,000 max
25,000 max
25,000 max
“Do not disturb” mode (Snooze)
Advanced Snooze rulesCreate custom availability states and automated status triggers.
Instant messagingConverse with your colleagues via Ringover’s internal messaging system.
Conference calls
Track performance & monitor live activity
Call logs historyIn accordance with the GDPR, the call log history is accessible for 6 months for the SMART pack and 12 months for the BUSINESS, UNIFIED and ENTERPRISE packs.
Call recordingDecide if you want to record all your calls or just some of them. GDPR compliant (history accessible for 6 months for the SMART/TALK pack and 12 months for the BUSINESS, UNIFIED and ENTERPRISE packs).
Real-time dashboard
Workforce ManagementOptimise team schedules and productivity with full visibility into agent workloads, activity timelines, and irregular work habits. Build custom performance dashboards and display live wallboards on your office screens.
Advanced call analytics
SMS analytics
Video conference analytics
Omnichannel analytics
Geographic analytics
Tags analytics
Survey analytics
Snooze analytics
Frequent calls analytics
Analytics and logs reports via emailReceive a daily, weekly, or monthly report of your call analytics by email.
Coach your teams
Call double listening
Call whisperingSupervisors can whisper advice to agents during live calls without the customer hearing.
In-call interventionSupervisors can join an active call as a full participant.
Web extensions (Chrome, Firefox, Edge…)The Ringover extension allows you to call numbers from any web page with one click.
API accessProgrammatically retrieve and manage account data within your business tools.
Ringover Web SDKEmbed the Ringover dialler and calling interface directly inside your proprietary software or web applications.
Real-Time WebhooksTrigger automated actions in your external apps by receiving instant event notifications whenever calls start, end, or change status.
Protect your data & stay compliant
SSO (Google, Microsoft, Apple, Facebook)
SSO (Azure, SAML)
SSO (Enterprise / custom IdP)
Manage users & settings easily
User management
Supervisor profilesCreate specific profiles for your supervisors.
Create configuration profileCreate specific user profile configurations according to the needs of each team.
Account permissions configurationThe account administrator can manage access to certain features according to the users.
Get support whenever needed
Help center access
Email and phone support
99.95% uptime SLA
Onboarding portal
Custom & large-scale deployment
Explore additional capabilities
Email signature with click-to-call linkGive your contacts the possibility to call you with a simple click.
Fax sending and receptionBenefit from an efficient solution for sending and receiving faxes via the Internet.
Compare our plans
Starter
Business
Automate work with AI
Call transcriptions
Call summaries
Conversation search (Ask AI)Ask the AI about your conversation history and get instant answers.
Meeting SummariesGet an AI-generated summary of key discussion points, decisions and next steps after each meeting.
Key moments detectionQuickly find objections, buying signals and churn risks with automatically tagged moments in your conversations.
Topic identificationEasily review the subjects and key points discussed, automatically organized into contextual chapters.
Streamline your business communications
Instant & Scheduled MeetingsStart a video meeting instantly or schedule one for later, directly from Meet.us.
Meeting CapacityHost video meetings with up to the number of participants included in your plan.
4 max (100 max with Ringover licence)
100 max
Chat with AttachmentsExchange messages and share files directly in the meeting chat to keep relevant information accessible to all participants.
with Ringover licence
Boost team productivity
AI Meeting NotesRecord your meetings to automatically generate transcripts, summaries and AI insights.
Automated Meeting RecapsAutomatically email attendees a meeting recap to save time on follow-up notes.
with Ringover licence
Calendar SyncConnect your Google or Outlook calendar to view upcoming events and manage meetings from Meet.us.
with Ringover licence
AI Meeting BriefingPrepare for each meeting with a clear goal, key risk, potential opportunity and an evidence-backed next step.
with Ringover licence
Contact Intelligence & PlaybooksView participant profiles and insights, with personalised guidance for engaging contacts and handling objections.
AI Deal IntelligenceAccess company context, deal data, stakeholder roles, pipeline health and AI-scored MEDDPICC insights during meetings.
Track performance & monitor live activity
Meeting HistorySearch, filter and review past meetings and related activity in one place.
with Ringover licence
Live Meeting MonitoringMonitor your team’s live meetings in one place and join when support is needed.
Market signals detectionReceive relevant company news, funding updates and market data during conversations, powered by live web research.
Meeting Intelligence Hub (Datahub)Access meeting recordings, transcripts, summaries and AI insights in one place.
Meeting & Team AnalyticsTrack meeting activity, engagement and performance across teams and individual sales reps.
Coach your teams
Real-Time Private Coaching (Live Whisper)Guide sales reps privately via voice or private chat during live meetings, without other participants hearing or seeing your messages.
AI Real-time coachingGet suggested answers, relevant product resources and sales methodology guidance from AI during live meetings.
Connect your CRM & business tools
Automated Summary SyncAutomatically sync AI-generated meeting summaries and insights with your CRM and other connected tools.
Get support whenever needed
Ringover Customer SupportGet direct help with Meet.us from Ringover’s Customer Support team.
Compare our plans
Business
Max
Automate work with AI
Conversation & CRM search (Ask AI)Conversational generative AI based on conversation history and CRM data.
Call TranscriptionAutomatically transcribes phone and video conversations in 13 languages, clearly separating each speaker.
Only video meetings
Call summariesAutomatically generates a concise summary of the main points discussed during each call.
AI Insights AssistantAsk questions or use commands to find information across past conversations, identify patterns and conversation signals, generate reports and initiate follow-up actions.
AI-Generated Action ItemsFind the actions agreed on during the call, along with a follow-up email already drafted and ready to review and send.
Streamline your business communications
Empower Meeting Recorder (bot)Use an AI meeting assistant to record, transcribe and summarize meetings on Google Meet, Microsoft Teams and Zoom.
In-Person Meeting RecordingRecord, transcribe, summarize and analyze in-person conversations with AI.
Empower Recorder (browser extension)Record video meetings from your browser and automatically generate transcripts and conversation insights.
Boost team productivity
Conversation-Powered Automations (Workflows)Automatically trigger actions and notifications based on conversation insights, including deal risks, market signals and sales rep progress.
CRM AutofillAutomatically populate CRM fields with relevant information extracted from customer conversations.
Collaborate seamlessly
Custom Summary TemplatesCreate AI-generated summaries tailored to your needs using custom prompts or ready-made templates.
Shared Call SummariesShare AI-generated conversation summaries and next steps by email or public link.
Track performance & monitor live activity
Call RecordingSecurely records and stores call audio and meeting video for up to 12 months.
Only video meetings
AI-Generated Call OverviewSee each call’s key details at a glance, including participants, topics discussed, framework evaluations, call tags, scores and more.
Structured Post-Call AnalysisSee call reasons, issues, objections and outcomes automatically organized into clear, actionable insights.
Customizable
AI Conversation Signal Detection (Smart Moments)Automatically identify objections, buying signals and churn risks from conversation context, without manually setting up keywords.
Advanced FiltersQuickly find specific conversations by filtering by date, user, duration, sentiment, score, or detected moments.
Call UploadUpload external audio or video files for automatic transcription and AI-powered analysis.
Custom VocabularyAdd industry-specific terms, names, places and acronyms for transcripts tailored more precisely to your business.
Conversation Quality Scoring (Compliance)Automatically score conversations against ready-made or customizable criteria, with clear results backed by transcript evidence.
Customer Sentiment AnalysisAnalyzes vocal patterns and word choice to identify the customer’s overall sentiment.
Framework AnalysisAutomatically score calls against sales frameworks such as SPICED, BANT and MEDDPICC or custom, using predefined or custom criteria.
Agent AnalyticsTrack each agent’s speaking speed, talk-to-listen ratio and other conversation metrics over time to identify coaching opportunities.
Conversation TrendsSee which topics and themes appear most often across conversations to uncover trends, market signals and customer priorities.
Manager DashboardsView individual and team performance metrics in clear, visual dashboards to monitor progress and identify areas for improvement.
Customer Commitment TrackingAutomatically capture commitments made by prospects or customers so your teams can follow up effectively.
Churn Risk AlertsDetects signs of customer dissatisfaction and triggers automated alerts to help teams address churn risks early.
Shareable Call ClipsCreate and share selected call clips for coaching, training and team collaboration.
Conversation HistoryView all previous calls and meetings linked to a specific contact or phone number.
Call Notes & User TagAdd time-stamped comments to call recordings and tag team members to collaborate more easily.
Smart Conversation SignalsAutomatically mark buying signals, objections and other defined events on the call timeline.
Coach your teams
AI Real-time coaching
Personalized AI Coaching (Tips)Users get personalized post-call feedback on their strengths and areas for improvement.
Coaching HubAI analyzes conversations to identify skill gaps, track progress and recommend personalized coaching and targeted AI role-play training for each team member.
AI Role-Play Coaching (Pitch Room)Practice realistic customer conversations with AI and receive instant, personalized feedback to build skills and confidence.
Call LibraryOrganize calls into custom folders for easy access, sharing and use in coaching.
Connect your CRM & business tools
CRM IntegrationAutomatically sync conversation transcripts, summaries and next steps with your CRM.
Only 1 CRM
Native Ringover integrationConnect Empower to Ringover in one click to automatically capture and analyze phone calls.
Calendar SyncConnect your calendar to view upcoming meetings and choose which ones your AI meeting assistant should join and analyze.
Manage users & settings easily
License ManagementManage platform access and permissions by assigning Admin, Supervisor or User roles.
GroupsOrganize team members into groups to monitor and compare collective performance.
Compare our plans
Starter
Business
Max
Automate work with AI
Numbers of AI AgentsNumber of separate AI agents your account can create.
1
Unlimited
Unlimited
Multilingual voice (10+ languages)Airo speaks French, English, Spanish, Catalan, Italian, Portuguese, Dutch, German, Polish, Swedish and Danish.
Custom language, accent, or vocabularyTailor the agent's language, accent and vocabulary to your brand or industry.
Record your own voiceCustomize the agent's voice from a recording
Manage calls easily
Inbound callsAI receptionist that answers your incoming calls (as the first line or for overflow), qualifies requests, and books appointments. Counted from 10 seconds of conversation.
20 calls /day
100 calls /day
Unlimited
Incoming simultaneous CallsNumber of incoming calls the AI agent can handle at the same time.
1
10
Unlimited
Automated Outbound CallingUp to 5 simultaneous calls.
Purchase of a landline number for each agent in addition ($5 per number). 19 cents per minute.
$0.19 /min
$0.19 /min
$0.19 /min
Numbers includedPhone numbers included with Airo
1
3
Custom
Boost team productivity
Appointment scheduling toolsThe agent books appointments in your calendar during the call (Calendly, cal.com, etc.).
Automatic SMS confirmationThe agent automatically sends an SMS during or after the conversation (link, summary, etc.).
Automatic Email FollowupThe agent automatically sends a follow-up email with the conversation transcript.
Streamline your workflows
Transfers by agentsNumber and type of transfer destinations you can set per agent (IVR, user, external number).
Unlimited
Unlimited
Unlimited
Transfer to a human with contextThe agent sends the AI-generated conversation summary to the person receiving the transferred call.
Track performance & monitor live activity
Field extractionThe agent collects structured data during the call (e.g. order number, license plate).
Unlimited
Unlimited
Coach your teams
Salesfloor: Live Human InterventionMonitor the agent's calls in real time, with the option to listen in and take over.
Connect your CRM & business tools
CRM SynchronizationThe agent automatically logs calls, transcripts and recordings in your CRM.
Entry WebhookTrigger the agent from an external system via webhook.
API call during the conversationThe agent calls an external API mid-conversation to read or write data in real time.
Protect your data & stay compliant
Configuring Record Retention SettingsSet how long recordings and data are kept.
30 days
Custom
Custom
Outbound ComplianceAutomatic disclosure that an AI is handling the call, to stay compliant.
SSO (Google, Microsoft, Apple, Facebook)
SSO (Azure, SAML)
SSO (Enterprise / custom IdP)
Manage users & settings easily
Multi-UsersNumber of users who can access the Airo account.
3
Unlimited
Unlimited
Vocabulary glossaryA glossary of terms specific to your brand or industry that the agent should recognize.
Knowledge baseThe agent draws its answers from your website, your conversations and your knowledge base.
Credits cap notificationEmail alert to the admin when credit usage hits 95% and then 100%.
Can I use Ringover’s phone system in a small business?
How long will it take to set up my phone system with Ringover?
Is there unlimited calling?
Is Ringover GDPR compliant?
Can I keep my existing number?
My team uses a CRM, can I sync it with Ringover?
Who can I call with a VoIP number from Ringover?
Do I need to purchase new devices for my employees to use Ringover?
How much does an SMS cost?
How much does call forwarding to an external number cost?
Which plan should I choose?
Choose the plan that best suits your needs!
The TALK plan gives you access to the essential features of a business phone system. It includes a dedicated business number for managing your telephone reception and IVR. Easy to configure and use, TALK provides a reliable foundation for centralizing your business communications.
You can then expand your setup as your needs evolve, for example by adding extra numbers for your team members.
The BUSINESS plan goes a step further with advanced telephony features, including detailed analytics, unlimited native integrations with your business software, a more powerful IVR, real-time team supervision and coaching tools. It is particularly well suited to creating or developing a high-performing call center, whether for sales teams or customer support, without requiring any particular technical expertise.
The AI capabilities included with BUSINESS are also more advanced than those available with TALK. In particular, you gain access to the conversation explorer, automatic CRM data entry and suggested automated responses.
The UNIFIED plan includes all the features available with BUSINESS and adds a truly omnichannel approach. You benefit from AI-enhanced video conferencing, Google review management, and the ability to centralize conversations from WhatsApp, Messenger, Instagram and email.
Sales teams can also use AI-powered voicemail drop to scale their prospecting efforts while maintaining a high degree of personalization and accuracy.
How does the free trial work?
You can test our plans free of charge for 7 days. During the trial, you will have direct phone numbers for your employees as well as the main reception number and the possibility of setting up a cloud phone system.
The free trial allows up to a maximum of 5 users and includes 300 minutes in outbound calls. You can exceed these limits at any time and switch your free trial to a paid subscription. Some features may be subject to limits during the free trial, such as:
Mobile numbers
SMS messages
WhatsApp messaging
For the Talk plan, there’s no limit to the number of users or call time once your identity has been verified.
To start your free trial, contact our sales team by clicking here.
Can I use Ringover’s phone system in a small business?
Yes, Ringover is an all-in-one-app that is very easy to use and manage. It is perfectly designed for small businesses to set up and use without unnecessary hassle or burden.
How long will it take to set up my phone system with Ringover?
With Ringover, it takes only a few minutes to properly configure your cloud phone system. Choosing your number and adding your employees is a 1-click process and with our user-friendly online studio, you can easily configure your voice messages and greetings in a few seconds. The phone setup is designed to be completed independently. No technical expertise or specialised support required.
Is there unlimited calling?
All inbound calls are free. Unlimited outbound calls are included in 75+ destinations such as the US, Europe and Asia. For specific outbound calling rates, see the price list here.
Is Ringover GDPR compliant?
Yes, we are fully compliant with GDPR and all data centres storing the data necessary for the provision of Ringover services are hosted and located in France, therefore no data is transferred out of the European Union or European economic area. For more information on GDPR please visit here .
Can I keep my existing number?
Yes, we can port over your landline, mobile numbers and most toll-free phone numbers. Porting fees are included in your contract.
My team uses a CRM, can I sync it with Ringover?
Of course. We offer native integrations with more than 100 of the most popular CRM and helpdesk platforms on the market. You can also integrate Ringover with your internal business tools using our API and webhooks. View our dedicated developer documentation here.
Who can I call with a VoIP number from Ringover?
Any telephone number whether landline, mobile or toll free. It’s just like using a sim card number…
Do I need to purchase new devices for my employees to use Ringover?
No, Ringover is 100% BYOD-friendly so it works on any smartphone, most desk phones, PC etc.
How much does an SMS cost?
Receiving incoming SMS messages is included at no additional cost with the BUSINESS and UNIFIED plans. For outgoing messages, pricing depends on the country of both the sending and receiving numbers. For detailed domestic and international rates, visit our dedicated page.
How much does call forwarding to an external number cost?
The rate for call forwarding to an external number depends on the destination and the type of number called (mobile or landline). Forwarded calls are billed according to the rates for outgoing calls to the country concerned.
* Unlimited calls to landline and mobile numbers in over 110 locations, excluding premium-rate numbers, for calls made from a number within the European Economic Area: European Union, United Kingdom, Denmark, Norway, Sweden, excluding Switzerland. For calls made from a telephone number located outside of the European Economic Area, unlimited calls are available to 90 locations (details here).
Calls from an EEA/UK or US number to Swisscom mobiles will be charged at a rate of €0.49/min. Calls from an EEA/UK number to other Swiss mobile operators are charged €0.09/min. Calls made to Swiss mobile from a Swiss number will be charged at a rate of €0.09/min. A call to a value-added service (VAS) number can only be made from a French phone number (landline or cell) and cannot exceed a total charge of €24 (inc. taxes). For services charged at a rate over 20 cents (EUR, inc. taxes) per minute, the call must not exceed 30 minutes. In the event of this limit not being adhered to, Ringover reserves the right to cut all communications in progress, in compliance with the regulations issued in the ethical guidelines by the AF2M (French Association for the Development of Multi-operator Multimedia Services and Uses), which must be respected by all those involved and acting within the VAS market.
Destination calling rates
Forwarding to an external number
From USA/Canada & non EEA* Numbers
From EEA*/UK Numbers
Country
To landline
To mobile
Country
To landline
To mobile
* EEA: European Economic Area. The EEA zone includes the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Calls from an EEA/UK or US number to Swisscom mobiles are charged 0.49 €/min. Calls from an EEA/UK number to other Swiss mobile operators are charged 0.09 €/min.
For calls made via call automation systems, there is an additional cost of $0.08 per minute.
Available numbers
Available numbers
Country
Number type
Activation fee
Monthly fee
Available numbers
* Additional fees may apply depending on the number selected.
Number porting
Number porting
Country
Number type
Number porting fee
Number porting
Available numbers
Available numbers
Country
Number type
Available numbers
* Additional fees may apply depending on the number selected.
SMS unit rates*Applicable for Business & Advanced plans
National
One-Way SMS
Country
Rate
* National SMS (excluding premium-rate numbers). Interpersonal use only. Requires a Ringover mobile number. The indicated cost corresponds to an outgoing SMS message of up to 160 characters to a GSM mobile number. Should the SMS exceed 160 characters, the rate will be increased. Should the SMS contain certain special characters, the format of the SMS will automatically be converted into Unicode format, and the indicated rate will correspond to an outgoing Unicode SMS message of 70 characters. For more information, click here.
Toll free and special numbers
France
Activate instantly from your dashboard 2000+ available numbers
France
Number type
Service charge to caller (€/min incl. VAT)
Reverse charge (€/min excl. VAT)
0805
0,00
-0,050
0811
0,05
0,020
0811
0,06
0,026
0825 / 0826
0,09
0,041
0825 / 0826
0,10
0,046
0825 / 0826
0,12
0,056
0825 / 0826
0,15
0,071
0825 / 0826
0,18
0,087
0825 / 0826
0,20
0,097
Other countries
Contact our sales team to obtain a toll-free number in the following countries:
WhatsApp pricing
List of additional costs by destination
WhatsApp pricing
Country
Price per conversation*
WhatsApp pricing
Argentina
$0.10$
Brazil
$0.10$
Canada
$0.04$
Chile
$0.12$
Colombia
$0.05$
Egypt
$0.15$
France
$0.13$
Germany
$0.17$
India
$0.02$
Indonesia
$0.08$
Israel
$0.07$
Italy
$0.11$
Malaysia
$0.12$
Mexico
$0.08$
Netherlands
$0.19$
Nigeria
$0.08$
Pakistan
$0.08$
Peru
$0.11$
Russia
$0.12$
Saudi Arabia
$0.08$
South Africa
$0.07$
Spain
$0.10$
Turkey
$0.05$
United Arab Emirates
$0.07$
United Kingdom
$0.08$
United-States
$0.04$
Rest of Africa
$0.06$
Rest of Asia Pacific
$0.11$
Rest of Central & Eastern Europe
$0.12$
Rest of Latin America
$0.11$
Rest of Middle East
$0.07$
Rest of Western Europe
$0.10$
Others
$0.10$
* Over a 24-hour period
MMSApplicable for Business & Advanced plans
Cost: $0.05/MMS sent or received
Brand Registration Fees
Brand Registration Fees
Fee type
Fee amount
Required for
Charged by
Brand application fee
$4 (per request)
All Businesses
TCR
Campaign Registration Fees
Campaign Registration Fees
Fee type
Fee amount
Required for
Charged by
Campaign vetting fee
$15 (per request)
All Businesses
Bandwidth
Low volume Campaign
$1.50 (monthly with a three-month minimum commitment)
For businesses sending less than 15,000 messages per month, throughput is restricted to 1 message per second per carrier across all numbers in this campaign.
TCR
Standard Campaign
$10.00 (monthly with a three-month minimum commitment)
For businesses sending more than 15,000 messages per month from within this campaign or those that require higher throughputs.
TCR
Additional Fees/Penalties
Carriers have enacted policies to ensure compliance with state and federal policies and ensure consumers are contacted in a safe and appropriate manner. In the event of a policy violation, carriers may impose the following fines. Prices below are shown for informational purposes only and may change at any time.
Additional Fees/Penalties
Item
Fee
Compliance issue
Charged by
Person-to-person route abuse
$10 (per message)
A business which deliberately ignores or evades the carrier rules regarding business SMS.
T-Mobile
Failure to utilize campaign penalty
$250 (per violation)
Fines charged for any campaign with no number assigned for 60 days.
T-Mobile
Tier 1 Severity 0 (Sev-0) violation
$2,000 (per violation)
For any phishing, smishing, or social engineering (tactics to get a target to reveal personal information).
T-Mobile
Tier 2 Severity 0 (Sev-0) violation
$1,000 (per violation)
Sending illegal content (according to all state and federal laws). See T-Mobile’s Code of Conduct, section 5.1.
T-Mobile
Tier 3 Severity 0 (Sev-0) violation
$500 (per violation)
Any other instance of non-compliance. See T-Mobile’s Code of Conduct, section 5.7.