Retrieve in their entirety, the details of your outgoing and incoming calls and voicemails from any device. With just a click, play back recorded conversations.
Take advantage of advanced filters for viewing or exporting call logs useful for your analysis: by service, by user, by group, by date, according to call tags, rating and many more detailed options.
Break down every call to understand its detailed path: ring duration, IVR selections made by the caller, users linked to the call, the detailed route of the call before answering, who answered the call, who was unavailable to take the call and other critical data.
RingOver saves logs for your incoming and outgoing calls along with data on these calls (incoming number, duration, date and time, etc.) for 12 months.
Yes, each user can export their individual logs in csv format, and Administrators can export call logs for the entire team. You can also use RingOver’s REST API to recover your call data.