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What is Talkroute?

Talkroute is a virtual phone system that is suitable for all kinds of business be it small, medium or large. Founded in 2013, the company is based in the United States and offers their service in English. This service integrates with 3rd party systems and helps businesses to manage incoming calls, voicemail or simply to route calls. Talkroute offers their clients the option of getting a toll-free number, a vanity number, a local number or number portability. They also allow administrators to create user accounts, access voicemail, text messaging, VOIP, etc. Organisations using talkroute can set up date/time ranges, call routing after working hours rules, add submenus to call menus, etc.

What is Talkroute?

Source : Talkroute home on www.talkroute.com on the 03/28/2022

Talkroute Pricing

With unlimited incoming and outgoing calls and text messaging, Talkroute offers 4 prepaid monthly plans including a Basic plan priced at $19, Plus plan priced at $39, Pro plan priced at $59, and an Enterprise plan priced at $99. Features like call forwarding, call routing, called ID and custom greetings are common to all plans. As you upgrade plans, you can get additional local/ toll-free numbers and account users. Features like call reporting, downloadable analytics and scheduled call forwarding are available only with the Pro and Enterprise plans.

Talkroute Pricing

Source : Talkroute pricing on www.talkroute.com on the 03/28/2022

Why move away from Talkroute?

You need a more complete solution

Talkroute offers several packages depending on the quantity of virtual numbers, the amount of users, and the desired features. If your company has 3 users, the $39 per month package could work, but for additional features like call recording or forwarding, you would need the package for 10 users. It could be difficult for you to decipher exactly what plans and features you need. If you want a simpler and more inclusive product, you should consider an alternative provider.

Pros

Talkroute is a comprehensive solution for business call needs.

Cons

Talkroute products are not well-packaged for small and medium-sized businesses.

You need more affordable pricing

The starting price of $19 seems interesting, but it is only for one user and lacks most of the basic features of an efficient business phone system, such as call recording, or auto-attendant. Very quickly, the total cost of your bill can greatly increase as soon as you start adding basic telephony features. These additional costs can quickly become a hindrance for an entrepreneur or small business who prefers a simpler, all-inclusive package.

Pros

Talkroute’s starting prices are attractive.

Cons

To get a complete solution to manage customer calls, it quickly becomes expensive, especially for small and medium-sized businesses.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Talkroute, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to Talkroute

Are you looking for a better option than Talkroute? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to Talkroute Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than Talkroute?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

Talkroute Alternatives FAQs

How much does Talkroute cost?

Talkroute offers a Basic, Plus, Pro and an Enterprise plan priced at $19, $39, $59 and $99 per month respectively. These plans come with unlimited calling but vary in terms of the phone numbers available, number of users linked to the account and other premium features. Additional phone numbers, users and voice mailboxes are available on all plans for an additional fee.

Who are the top Talkroute competitors?

Talkroute has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Talkroute is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 Talkroute competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to Talkroute?

Choosing the right monthly plans from Talkroute can be tiring. Do you really need to choose an upgraded plan or should you simply add a phone number to the basic plan? It is tough to figure out, right? Making the wrong choice could work out to be quite expensive. That’s why you should take a look at alternate service providers like Ringover. They offer an all-in-one solution at a very fair price.