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What is Sonetel?

Sonetel offers business communications solutions for small and medium-sized businesses. The company is based in Sweden and has customers in more than 160 countries. Sonetel offers 2 plans – Standard and Premium – users are free to choose a plan of their choice. Sonetel offers their users a wide range of options when it comes to choosing their number. It could be a local number, a toll-free number, a national number, or you can even port your current number to Sonetel. Caller ID, text messaging, call recording, call forwarding, and conference calls are some of features they provide. Sonetel does not require their customers to purchase any additional software or hardware.

What is Sonetel?

Source : Sonetel home on www.sonetel.com on the 03/28/2022

Sonetel Pricing

Sonetel lets you choose between a Standard, Premium and Business package. The Standard plan has $1.99 monthly fee and a call-forwarding fee of $0.039 per minute. This is free for website usage if you install the Sonetel customer chat function. The Premium plan has a premium fee of $13.95 per month, $1.99 monthly fee and call-forwarding fees of $0.023 per minute. The Business package has a fee of $4.99 + $1.99 per month and a call-forwarding fee of $0.031. The plan includes $5 worth of free calls.

Sonetel Pricing

Source : Sonetel pricing on www.sonetel.com on the 03/28/2022

A complete guide

You need a more complete solution

Sonotel is good to get your calls forwarded to another number. However, if you are looking for an effective solution to manage your business calls, Sonotel is not the best choice because they lack many essential phone system features. For example, they do not provide a CRM integration, call reporting, or Interactive Voice Response, along with many other missing features. Many other providers exist on the market that offer a more complete solution for small and medium sized businesses.


Sonetel provides a good call forwarding solution.


Sonetel’s solutions lack many essential features to effectively manage business calls.

You need more affordable pricing

Sonetel’s packages and pricing are confusing and not very transparent. Once you select the base plan of $13.95 per user or $4.99 per number, there are many fees added on based on where your calls are being forwarded and the number of minutes. All these extra charges can become expensive, and you will never be sure of what your bill will end up being. If you are a small or medium sized company, it’s better that you find a solution that has more transparent pricing.


Sonetel’s base prices are affordable.


Sonetel’s pricing is not very transparent and includes per minute calling fees.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with Sonetel, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to Sonetel

Are you looking for a better option than Sonetel? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

Top 5 Alternatives to Sonetel
PriceFeaturesEase of Use
Google Voice

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to Sonetel Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than Sonetel?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.


Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.


Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.


Source: magicJack home on www.magicJack.com on the 04/28/2021

Sonetel Alternatives FAQs

  • How much does Sonetel cost?
  • Who are the top Sonetel competitors?
  • What is the best alternative to Sonetel?

How much does Sonetel cost?

Sonetel offers call-forwarding facilities in the form of three monthly plans- Standard, Premium and the Business package. The plans have a fixed monthly fee and costly per minute call forwarding fees. The Premium plan and Business package charge a premium fee as well. Hence, each month’s bill may be different.

Who are the top Sonetel competitors?

Sonetel has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. Sonetel is generally compared to Ringover, Skype or magicJack that provide similar features.

Top 5 Sonetel competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to Sonetel?

If you’re looking for prepaid plans that you can budget for, Sonetel may not be a good idea. Since the plans charge a per minute call-forwarding fee, every month has a different bill. This also makes it difficult to differentiate between the plans. That’s why you should explore alternatives provided by Sonetel competitors like Ringover. They have an all-in-one solution that’s well-suited to small and medium sized businesses.

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