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What is FreedomVoice?

Founded in 1996, FreedomVoice is a virtual phone system designed for small businesses which was then acquired by GoDaddy in 2016. FreedomVoice offers 2 services: Virtual System and Cloud-hosted VoIP system. The former is designed for businesses that work remotely and need to be in touch with their employees at all times. While the latter is again available in 2 options: the first being for extremely small businesses and the other for organizations of any size. Both of these services run on a high-speed internet connection and IP phones. There is no software to install or 3rd party equipment to configure – they are a cloud-based phone system. Services such as after work hour calls, call routing, call forwarding, voicemail, call blocking, online fax, etc are provided by this cloud-based phone system.

What is FreedomVoice?

Source : FreedomVoice home on www.freedomvoice.com on the 03/28/2022

FreedomVoice Pricing

FreedomVoice offers 3 plans starting from $9.95 per month per user. The Edge plan is priced at $19.95 per month and the Max plan is priced at $29.95 per month. The major difference between the three plans is the number of minutes included. While the first two plans have limited minutes, only the MAX plan offers unlimited minutes. All three plans include a number of basic services like call forwarding, online reporting, access to voicemail boxes and virtual auto attendants. However, add-on services like call recording and hold music are billed extra.

FreedomVoice Pricing

Source : FreedomVoice pricing on www.freedomvoice.com on the 03/28/2022

Why move away from FreedomVoice?

You need a more complete solution

Even though FreedomVoice does offer a good way to start receiving business calls, it can become very limiting quite quickly due to the lack of features, especially in the first two packages. For example, call recording, holding music, CRM integration, and many other features are not available in these packages, which will not allow small businesses to treat their calls as efficiently or professionally. Before selecting FreedomVoice, you should check other more complete solutions on the market.

Pros

FreedomVoice offers an easy way to start receiving business calls.

Cons

FreedomVoice has little to offer a small business due to its lack of features.

You need more affordable pricing

Unfortunately, FreedomVoice offers a very limited amount of minutes with two of their plans. They provide 400 minutes in one, and 1200 minutes in the other. Additional minutes are 3.9 cents per minute, which can add up quickly. If you want unlimited calls, you need to buy their “Max” plan at $29.95 per month. In this package, you will receive more advanced features that will allow you to create an IVR or to supervise calls.

Pros

FreedomVoice can meet a company’s needs for low calling volumes.

Cons

Paying for additional minutes can become costly.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with FreedomVoice, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to FreedomVoice

Are you looking for a better option than FreedomVoice? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to FreedomVoice Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than FreedomVoice?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

FreedomVoice Alternatives FAQs

How much does FreedomVoice cost?

FreedomVoice has monthly plans priced at $9.95, $19.95 and $29.95.The first two plans offer limited calling minutes while the Max plan offers unlimited calling minutes. In addition to the calling minutes, services like call recording and getting a caller’s name and address are billed over and above the plan price. Vanity numbers are also available at an additional cost.

Who are the top FreedomVoice competitors?

FreedomVoice has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. FreedomVoice is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 FreedomVoice competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to FreedomVoice?

FreedomVoice has three plans but unless you want to be bogged down with limited calling minutes, you have only one real choice. And, even their MAX plan does not include all the features you may want. The plans can work out to be quite expensive. Instead, it may be better to look for an all-in-one VoIP solution like Ringover that offers everything you need at a competent price.

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