Chronology of a call

Retrace online the different steps in a call, from greeting to hang-up

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  1. Monitoring
  2. Chronology of a call

History of a missed call

Find out after how much time and at which point in the Interactive Voice Response server the caller hung up.

Colleagues available to take calls

In case of missed calls, you’ll see which colleagues were available to pick up.

Frequently asked questions

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