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What is SmartLine?

SmartLine is a service that is designed for businesses to professionally manage incoming calls and messages. Founded in 1997 and based in the United States, they offer their services in English. The service gives small scale businesses a second phone number which makes them look more professional. It allows businesses to set personalized greetings, text messages, voicemail transcriptions, etc. SmartLine offers users toll-free numbers, vanity numbers or local numbers based on the area code. Once the number has been selected, SmartLine then allows users to set a DND so they can separate working and non-working hours. Users are then able to call and send messages with their new number.

What is SmartLine?

Source : www.godaddy.com/smartline home on 03/28/2022

SmartLine Pricing

If you want to use a second number on your smartphone, SmartLine offers two plans. Both plans are free for a trial period of 1 month. After the trial period, the SmartLine Basic plan is billed at $3.99 per month/user while the SmartLine plan at $9.99 per month/ user. The basic plan is a limited plan that covers 100 minutes of calling and 100 text messages. If you’re looking for unlimited calling and messaging, you will need to upgrade to the SmartLine plan.

SmartLine Pricing

Source : www.godaddy.com/smartline pricing on 03/28/2022

Why move away from SmartLine?

You need a more complete solution

Smartline is a simple app that you can purchase on Apple or Android to get a secondary phone number for calling. However, that is just about all it does. It is missing most of the phoning features that all the other solutions on the market provide for small or medium sized businesses. For example, among many other lacking features, Smartline doesn’t offer call forwarding, call recording, reports, or a CRM integration.

Pros

Smartline provides an easy way to get a secondary number.

Cons

Smartline’s solution is not adapted to small or medium sized businesses.

You need more affordable pricing

The Smartline basic plan is only $3.99 per month, but this plan is very limited. You don’t get much for this price. When you upgrade to the Smartline plan, it costs $9.99 per month. Even with the upgraded subscription, you do not have access to many essential features needed to manage business calls. Other solutions on the market provide more for what you pay for.

Pros

Smartline’s basic plan is affordable.

Cons

Their offers are actually expensive considering how little is provided in their plans.

You need something easy to use and set up

Business communication has a history of being complicated. It is important to choose a modern solution that is easy to start and simply to use. You should be able to set up a cloud phone system in 3 to 5 minutes and a more advanced contact center solution within 15 minutes. If this is not the case with SmartLine, it would be best to look for another provider so you don’t waste time in complex implementation.

You need something easy to use and set up

Top 5 Alternatives to SmartLine

Are you looking for a better option than SmartLine? Compare the other solutions on the market to select the best tool for your small or medium-sized business. Below, you will find a review of the competitors in terms of price, features, and ease of use:

PriceFeaturesEase of Use
Ringover
Grasshopper
Google Voice
Skype
magicJack

Alternative #1: Ringover

With a complete range of features, from basic business phone line to advanced call center features, Ringover is rated as the best alternative to SmartLine Ringover is an easy-to-use solution designed for small and medium size businesses who are looking to make unlimited calling, simplify call management and improve the experience of their callers.

With 2 simple packages, you can get the best deal with the most features in one single solution, including unlimited international calling from local numbers, videoconferencing, and text messaging.

Alternative #1: Ringover

Top Advantages of Ringover

  • Get unlimited calling: Why pay more for calling? With Ringover, you get unlimited calls to and from 100 different destinations even in the smallest package.
  • Simplify virtual calling: Set up and start calling with Ringover within minutes from any smartphone or computer. Using it and integrating with your CRM is pure simplicity.
  • Centralize your communication: Access calling, videoconferencing, fax and messaging in a place specially designed for small businesses.
Top Advantages of Ringover

What makes Ringover better than SmartLine?

7-day free trialAll features included

Alternative #2: Grasshopper

Grasshopper is a cloud-based service that offers one or more phone numbers along with several extensions to accommodate employees. It combines a business number with a virtual phone system that keeps these numbers private. Customized greetings can direct the caller to the right department or team member. They offer voice-mail-to-text transcription and live virtual receptionist services. Grasshopper offers three different packages ranging from $26 per month to $80 per month, each option is billed annually.

Grasshopper

Source: Grasshopper home on www.Grasshopper.com on the 05/05/2021

Alternative #3: Google Voice

Google Voice call management software comes with a mobile application and a desktop/tablet interface enabling users to log calls, block callers, create logs, and perform regular telephone functions. Other features like voicemail, texting, and transcribed audio voicemails can be activated by the user. They offer three packages starting at $10 per user/per month for up to 10 users, $20 per user/per month for unlimited domestic locations, and $30 per user/per month for unlimited domestic and international calling.

Google Voice

Source: Google Voice home on cloud.google.com on the 04/26/2021

Alternative #4: Skype

Skype is a telecommunications application that provides users the ability to video call, voice chat, and send text messages, photos and videos using computers or smartphones. While Skype-to-Skype calls are free, it charges an amount for making Skype-to-landline/mobile phone calls. Pricing starts at $3.59 to $9.59 per month, and then increases depending on the amount of destinations you want to make calls to and the amount of minutes you use.

Skype

Source: Skype home on www.Skype.com on the 04/30/2021

Alternative #5: magicJack

magicJack uses VoIP technology to allow users to make local or long-distance calls to the US and Canada with an internet connection. They offer conference calls, call transfers, eFax, DND, etc. Users have the option of keeping their current number and getting it ported or acquiring a new number. magicJack costs $39 for one year, but only provides one phone number. You must purchase magicJack prepaid calling credits to make international calls, unless you are calling magicJack to magicJack, which are free minutes.

magicJack

Source: magicJack home on www.magicJack.com on the 04/28/2021

SmartLine Alternatives FAQs

How much does SmartLine cost?

For basic calling and messaging from a dedicated phone line, SmartLine offers two plans. The SmartLine Basic plan covers 100 calling minutes and 100 text messages with a monthly fee of $3.99. The SmartLine plan lets you do unlimited calling and text messaging at a fee of $9.99 per month. Both plans are free for the first month.

Who are the top SmartLine competitors?

SmartLine has many other U.S. based competitors that offer cloud communication solutions like business phone systems, call center solutions, video calling, etc. SmartLine is generally compared to Grasshopper, Skype or magicJack that provide similar features.

Top 5 SmartLine competitors:
1: Ringover
2: Grasshopper
3: Google Voice
4: Skype
5: magicJack

What is the best alternative to SmartLine?

You need more than just the basic calling and text messaging facility from a business phone line. SmartLine may offer a few premium facilities but these will be billed additionally. That’s why it’s better to look at alternative service providers like Ringover that offers an all-in-one solution with unlimited calling and text messaging as well as other features at a price that suits growing businesses.

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