Ringover is Ready to Work Hard So You Can Work Smart
Imagine having a call center software up and running in mere minutes. Ringover’s high-quality functionality is designed to go with you, adapt to a multitude of telephony needs. No matter where your agents are located, Ringover allows you to:
- Set up your call center service operations and go live across time zones in sync with just a few clicks
- Use the web calling platform to automate incoming and outgoing calls using powerful auto dialer and predictive dialer functionality
- Distribute calls to the right agents, based on your customer’s needs or integrated CRM data, setting call rules you can manage with ease
- Boost team meetings, check-ins and facilitate collaboration between remote agents using handy features like notes, tags, assignments, and much more
- Pull detailed and reader-friendly graphs that help managers identify areas of improvement
- Harness on-call whisper coaching to take your agents from first-day onboarding to experts in half the time
Ringover puts the power of automated telephony systems in your hands.
Simplify Your Business Communications With Smart ACD Call Center Software
While your call management software should provide standard features like a smart auto dialer, your cloud contact center shouldn’t be struggling with complexity.
With Ringover, you can get your agents working on leads and accepting incoming calls within the day. The powerful software automates the repetitive time-consuming tasks like searching for customer information, pulling up scripts, and dialing.
Leave the heavy lifting to Ringover and communicate simply, easily, and efficiently.
Data-Driven Communications Never Felt So Easy
When you’re staring at numbers all day, the last thing you need is a complicated set of graphs, figures, and charts for performance measurement.
Ringover’s real-time statistics and analysis feature gives your management team access to clear patterns and insights for opportunities to improve performance. Based on this, managers and team leads in a cloud contact center can devise effective strategies for call coaching and mentoring.