Forwarding your calls to a colleague's phone

Support Home page > Call management > Forwarding your calls to a colleague's phone
You have the option of forwarding your calls to a colleague in case you don’t answer, or unconditionally.
This function is very useful, especially if you have set up an on-call service to handle calls that occur outside of your phone reception hours.

💻 Go to

Under the call forwarding section, choose the type of forwarding (in case you don’t answer, or always forward the call), then select "To a user" from the drop-down menu 📑. Select the name of one of your colleagues. The cursor will automatically switch to green ✅.

💡 Your transferred calls will appear in your call log.

Your calls will now be automatically transferred to the selected colleague according to your settings!

See our article 📰 How to manage your business phone hours?
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