Call Centre Technology
Ringover provides businesses with advanced call center technology, including a customisable cloud contact center software offering a multitude of features. Fully set up and manage your remote customer service center with ease, with Ringover’s call management software solution.
Take Advantage of Advanced Call Centre Technology
Today’s business world increasingly demands faster resolution timeframes, more flexible remote work options, and a dependable backbone of high-quality advanced software to run everything smoothly. Ringover offers a flexible, scalable, and dependable software solution for your full-service call center. Ringover’s cloud-based telephony software gives you the ability to establish and manage a fully remote contact center, all from the comfort of your own home or remote location. Easily and quickly configure the application, establish up to 80 new lines, and assign agents. From there, you’ll be able to monitor and manage your entire contact center performance from an easy-to-use real-time dashboard.
Call Centre Technology Pricing
- 1 local or toll-free company number
- Unlimited national calls
- Text messages
- Business phone system: greetings, business hours…
- Call logs, recordings, summary & transcription
- Unlimited virtual receptionistAI
- Unlimited calls to 110 destinations
- Local number from 43 countries
- Local number from US and abroad
- Mobile, web, and desktop applications
- IVR and call forwarding
- Call logs and recordings
- Click-to-call
- Access to our API
- Call & voicemail transcriptionAI
- Call summaryAI
- Local or mobile number from 65 countries
- Local number from US and 30+ countries
- Advanced IVR (smart routing, call groups, call queues…)
- Integrations100+
- Advanced analytics
- Coaching (double listening, whispering…)
- Access to our webhooks
- Local number from 65 countriesAnnual plan only
- Local number from US and 30+ countriesAnnual plan only
- Advanced IVR: smart routing, call groups…
- Integrations (CRM, ATS, Helpdesk…) among100+
- Advanced analytics & coaching: double listening, whispering…
- Power dialer
- Call campaigns
- Voicemail drop
- Integrations (CRM, ATS, Helpdesk…) among100+
- Local Presence Dialing
- Single Sign-On
Discover How Ringover Boosts Business
See an improvement in your customer satisfaction levels with Ringover’s advanced technology. Your agents will have the tools they need to perform their job well, with full integration of CRM software into the Ringover platform. All needed client file information, actions, updates, and helpdesk tools can be accessed from just one screen. Watch as your customer experience levels improve, thanks to faster call resolution times and shorter call wait times, as well as more efficient resolution to customer inquiries.
Call Centre Technology Empowers You to Do More
Begin your journey to running a more effective and efficient customer service center, with Ringover and its robust offering of features:
- View essential service level and performance data on demand, from a customisable dashboard
- Instantly add and remove up to 80 lines
- Place and accept calls from anywhere around the globe, as long as there is an internet connection
- Create and manage auto dialler call campaigns with ease
- Stay in contact with your agents with whisper capability, direct SMS, and video conferencing
Why Choose Ringover for Your Call Management Software?
Install and Get Going in Minutes
Installation and setup of Ringover is easy and simple. No need for a technology specialist or an entire afternoon…it only takes a few minutes to configure your settings and add new lines.
Flexibility and Scalability
Ringover’s cloud contact center software solution provides you with the features needed to monitor and respond quickly to changing needs and volumes. Control inbound and outbound call volumes, route calls according to agent availability and skillset, and quickly establish and remove lines as needed.
Manage a Remote Team with Ease
Even from a remote location, you’ll feel up to date on all that’s happening with your customer service center, with your at-a-glance and real-time dashboard. Get essential current and historical data, pull and view reports, and make changes all from one customisable location.
Empower Your Agents with Advanced Call Centre Technology
Fully Integrate Your Current CRM Software
Ringover knows that CRM (Customer Relationship Management) software is an essential part of a successful contact center business. Enjoy full integration of your CRM software into the Ringover platform, giving your agents the tools they need.
Provide Needed Coaching
With call recording, you’ll be able to review calls and provide your agents with helpful coaching and training. Agents can also benefit from a whisper capability, allowing you to provide discreet and helpful tips to your agents whilst on customer calls.
Highlight Your Agents’ Skills
Depending on the size and skills of your staff, you may want to take advantage of the ability to route certain call types to specific skill set groups amongst your agents. Ringover also gives you the option of routing calls based on language, time zone, and multiple other factors.
Why Wait to Give Ringover a Try?
Join the Many Satisfied Businesses Who Use Ringover
Discover the incredible benefits offered by Ringover that are already being enjoyed by tens of thousands of businesses world-wide. Ringover makes it a mission to understand what today’s cloud contact center businesses need, and to deliver a solution that works.
There’s No Better Time Than Today
Try Ringover for yourself with a free trial. No commitments or obligations. Simply follow the prompts below and within a few minutes you’ll be on your way to discovering what Ringover can do for your business.
Ringover’s Solution is Just a Few Clicks Away
It only takes a few simple steps to start your free trial and explore the many advanced features of Ringover’s call management software. Try Ringover, starting today.