VoIP Phone Software
Ringover’s VoIP software puts the power in your hands to set up and manage your business call center with ease. Skillfully manage your contact center team members, access and control call flows and call routing, instantly add new lines, and create outbound call campaigns, all from your remote location. Boost your full-service contact center performance with one advanced cloud contact center software solution.
VoIP Software that Offers More than Just Calls
Boost your customer service center performance by taking advantage of the myriad features and capabilities of Ringover’s 100% cloud-based VoIP software solution. Ringover offers a call management software that empowers you to easily set up and manage a cloud contact center, all from the comfort of your remote location. Instantly add new lines, route calls to your remote agents, and keep an eye on all service level indicators via your easy-to-use dashboard. With Ringover, you will have the ability to skillfully manage your business whilst running an effective and high-performing contact center.
VoIP Software Pricing
- 1 local or toll-free company number
- Unlimited national calls
- Text messages
- Business phone system: greetings, business hours…
- Call logs, recordings, summary & transcription
- Unlimited virtual receptionistAI
- Unlimited calls to 110 destinations
- Local number from 43 countries
- Local number from US and abroad
- Mobile, web, and desktop applications
- IVR and call forwarding
- Call logs and recordings
- Click-to-call
- Access to our API
- Call & voicemail transcriptionAI
- Call summaryAI
- Local or mobile number from 65 countries
- Local number from US and 30+ countries
- Advanced IVR (smart routing, call groups, call queues…)
- Integrations100+
- Advanced analytics
- Coaching (double listening, whispering…)
- Access to our webhooks
- Local number from 65 countriesAnnual plan only
- Local number from US and 30+ countriesAnnual plan only
- Advanced IVR: smart routing, call groups…
- Integrations (CRM, ATS, Helpdesk…) among100+
- Advanced analytics & coaching: double listening, whispering…
- Power dialer
- Call campaigns
- Voicemail drop
- Integrations (CRM, ATS, Helpdesk…) among100+
- Local Presence Dialing
- Single Sign-On
See Just How Easy It is to Use Ringover
Once you begin your journey with Ringover, you will see just how easy it is to use this robust VoIP software solution. Within just a few minutes, you can configure your call center settings, add up to 80 new lines and assign them to your remote agents, set call volume and routing preferences, and more. Enjoy investing more time running your business, knowing your customer service center is operating smoothly. Access to a real-time, customisable dashboard allows you to monitor KPIs and respond as needed, by adjusting call routing preferences, agent group assignments, call volume, and much more.
Manage More with Advanced VoIP Software
Ringover enables you to manage much more than just call volume. Take advantage of the multiple advanced features of Ringover’s cloud contact center solution, including:
- Easy configuration of outbound call campaigns for your predictive dialler or auto dialler
- Direct SMS, video-conference and whisper capabilities allowing you to directly assist your call center agents
- Simple real-time dashboard providing key performance indicators
- Ringover customer service availability, to help you when you have questions
This is only a few of the advanced features offered by Ringover’s robust VoIP software. Once you get started, you will see just how simple it is to effectively use the important tools provided by this solution, improving your business performance and customer satisfaction.
Empower Your Contact Center Agents
Access to the Tools Your Agents Need
Ringover’s cloud contact center solution offers the ability to fully integrate your current CRM software into the platform. Your agents will have the tools they depend on, to effectively handle customer calls, all within one application.
Coaching and Training
Call monitoring and recording allows you to stay up to date on how your team is performing, and offer training and coaching when you observe a need for improvement.
Flexible Call Routing
Route customer inquiries to the proper agent groups, thanks to call routing capabilities. You’ll have the ability to route calls to skill set groups based on inquiry type, language, time zone, and more. Your agents will be ready and able to efficiently assist customers, increasing both agent performance and customer satisfaction levels.
Track Call Center Performance with VoIP Software
Real-Time Statistics
Easily view key metrics with your simple yet robust real-time dashboard. At any time, you’ll be able to pull key metric reports and view performance levels, average call wait time, call duration, call abandonment rates, and more.
Add and Remove Lines as Needed
Instantly add and remove lines as needed, in order to respond to your business’ ever-changing customer needs. Ringover enables you to immediately add up to 80 new lines and assign them to agents, keeping your contact center nimble and available.
Call Monitoring and Recording
Stay up to date on agent performance and provide helpful coaching and training, with call recording and monitoring capabilities. Offer helpful advice and design training around agent needs, and also provide positive feedback to your hard-working team members.
Discover what Ringover Can Do for Your Business
See the Benefits Right Away
Experience the benefits of an all-in-one VoIP software solution as soon as your agents begin successfully accepting and handling your customer inquiry calls, thanks to the advanced features and capabilities offered by Ringover.
Improved Customer Service and Satisfaction
More effective call routing and handling leads to higher customer satisfaction and improved contact center performance. With Ringover, your business will be able to expertly respond to customer inquiries and conduct effective outbound call campaigns.
Start Your Free Trial Today
There’s no better time than now, to begin your free trial with Ringover’s advanced VoIP software solution. Within a few clicks, you’ll be on your way to improved call center management and performance. Start your free trial here!