RingCentral Alternatives
Looking for RingCentral alternatives? If you are searching for a simpler and more affordable cloud communication solution, discover your top 5 options.
A complete guide
You Need Great Features
RingCentral is a complete communications solution but the plans on offer aren’t optimised for growing businesses. That’s because RingCentral has limited features available in their affordable plans. In fact, the most inexpensive plan doesn’t have automatic call recording, and toll-free calls are limited.
Rather than trying to live without features which improve the productivity and performance of your team, just subscribe to Ringover. Our plans offer all the features you’ll need for a robust business phone system, and you can easily change your plan as your business grows.
You Need Better Pricing
Though advertised with monthly user license fees starting from $19.99, the price of packages available to a company with 25 users starts from $40.99 per user/month. Even at this price, you will not get access to features such as advanced call handling and CRM integrations. For this, you need to upgrade to more expensive packages.
On the other hand, Ringover’s plans start at just £17 per user/month, and there are two other plans available for when your business begins to scale. The plans include all the tools you need to get your contact centre performing at its highest levels.
You Need A System That Is Easier To Set Up
Businesses need to have open communication channels for their customers from the get-go. A cloud phone system should ideally be installed and ready to use within three to five minutes.
Spending more than this time on setup is a waste of time. If you find the RingCentral system too complicated and complex to implement, it’s better to consider other service providers. Ringover can be set up and configured in just a few minutes, and if you have a question, our support team will be there to help.
What makes Ringover better than RingCentral?
RingCentral is only one of the many communications solutions providers available to small or medium-sized businesses. Here are the top 5 competitors you should be aware of and a quick review of how their services and packages compare to RingCentral.
Alternative #1: Ringover
In terms of features, pricing and simplicity, Ringover is the best alternative to RingCentral. It’s ideal for businesses seeking an easy-to-use solution with a quick setup, unlimited calling to and from 100 different destinations and effortless call management.
The simplicity of package structuring, simplified call management, and ease of use has led to it being often considered the top alternative to RingCentral.
Monthly packages start from £17 per user. The Smart package offers all-in-one calls, video & chat facilities along with a range of productivity, collaboration, and customer support features as well as statistics and app integration.
Companies with a bigger international presence may pick the Business packages to access more advanced contact centre features.
Top Advantages of Ringover
- 7-day free trial.
- Availability of Custom packages.
- Advance Analytics.
- Productivity and other software integration.
- Unlimited calling plan.
Watch the video explanation
Alternative #2: Mitel
Mitel is a Canadian telecommunications company that provides on-site, cloud and hybrid business phone systems with voice, video, and text applications. They also offer AI-powered virtual agents and online collaboration tools. Businesses can choose from 3 packages with prices ranging from $20.99 to over $38 per user/month.
Pros
- Easier app integration.
- Robust reporting features.
Cons
- Picking the right package can still be confusing.
- The basic package may not include all essential features.
Image source : www.mitel.com on the 2023/02/09
Alternative #3: Nextiva
Nextiva is a VoIP platform with small and large business communication solutions. They provide internal communication tools as well as an all-in-one, multi-modal communication tool for customer management and collaboration.
There are 3 packages available with variable pricing based on the number of users. For a company with 20-99 users, pricing ranges from $10.98 to $18.48 per user/month. It is a good alternative for businesses that need automation features.
Pros
- No limitation on the number of users for any package.
- Specialised expertise in the sports industry.
Cons
- SMS is not included in the Essential package.
- CRM integration and call recording are available only in the highest package.
Image source : www.nextiva.com on the 2023/02/09
Alternative #4: 8x8
8x8 is an American VoIP service provider that helps businesses unify communication through business phone, video, and chat on a single platform. It also offers API solutions and analytics.
8x8 has 3 business communication plans starting with the Express plan priced at $15 per user/month. X2 is priced at $24 per user/month and X4 is priced at $44 per user/month. Their contact centre plans start from $85 per user/month.
Pros
- Certified by Microsoft Teams.
- 99.999% uptime guarantee.
Cons
- A limited number of users for the basic package.
- Unlimited voice calling available to limited locations.
Image source : www.8x8.com on the 2023/02/09
Alternative #5: Vonage
Vonage is a cloud communication service provider with 3 key products for businesses; unified communication, contact centres and APIs. They package their services into 3 plans with pricing dependent on the number of users.
For a company with 20 to 99 users, plans range from $14.99 to $34.99 per user/month. For less than 5 users, the monthly user license ranges from $19.99 to $39.99. Thus, it is more suitable for medium-sized businesses.
Pros
- Easily scalable.
- Includes over 20 third-party integrations.
Cons
- Packages are not all-inclusive and add-on fees must be paid to access certain features.
- Expensive for small teams.
Image source : www.vonage.com on the 2023/02/09
What is RingCentral?
RingCentral is a cloud-based business communications solutions provider. It is aimed at empowering businesses to secure and consolidate all communication via voice and video calls, fax, and messaging on a single platform.
Businesses can choose phone numbers in 105+ countries with free inbound calling and localised voice prompts in 18 languages to build a local presence. The app can be accessed on mobiles, desktops and desk phones and integrated with popular business applications.
Further, RingCentral’s call management system provides a customised dashboard with in-depth analytics and QoS reports to monitor call quality, usage and other KPIs.
Image source: www.ringcentral.com on the 2023/02/09
RingCentral Pricing
In a bid to make their services available to more businesses, RingCentral offers 4 packages with user license fees payable monthly or annually.
User license fees for these packages start at $32.99 for the Essentials package and go up to $62.99 for the Ultimate package when billed monthly.
The Essentials package is suitable only for businesses with up to 20 users. There is no such user limit for the Standard, Premium and Ultimate Packages but pricing is different for 1-99 users and 100+ users.
Basic features such as dedicated phone numbers, unlimited calling within the USA and Canada, team messaging, document sharing and call log reports are common to all packages while other features like call recording, real-time analytics, CRM integrations and advanced call handling are package specific.
Image source: www.ringcentral.com on the 2023/02/09
Image source: www.ringcentral.com on the 2023/02/09