Ringover’s Cloud VoIP Will Change How Your Manage Your Cloud Contact Centre

Ringover makes it possible for you to stay current on your full-service call centre performance and take needed actions, all from your own remote location. Ringover’s cloud VoIP enables you to effectively monitor key performance indicators, and essential data, as well as react quickly to the ever-changing needs of a busy yet efficiently-run VoIP customer service centre. Ringover’s cloud VoIP software puts the power in your hands to easily:

  • Monitor and manage both inbound and outbound call volume
  • Monitor queue times, average wait time, and call duration
  • Provide helpful coaching thanks to call monitoring and recording
  • Manage auto dialler or predictive dialler settings and create tailored call campaigns
  • Enjoy easy access to real-time data via a customisable dashboard

This is only the tip of the iceberg, when it comes to the advanced features and capabilities offered by Ringover. Run your business contact centre with confidence and ease, knowing you have the information and capabilities you need to adjust and react as needed to ensure employee and customer satisfaction.

Cloud VoIP Pricing

TALK

Web only This plan is available for online purchase only.

Simple, flexible telephony designed for small businesses.

$19$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

Explore the features:

  • 1 local or toll-free shared company number
  • Unlimited national calls
  • Click-to-call
  • Text messages
  • Call logs and recordings
  • Business phone system: greetings, business hours…
Unlimited AI agents included
  • Call transcription
  • Call summaries

Add-ons available

  • Individual line Landline or mobile number

    $10 / user / month

See all plan details
Most popular

BUSINESS

AI-powered communications integrated with your business tools.

$49$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

All TALK features, plus:

  • 1 number per user (landline or mobile)
  • Unlimited calls to 90 destinations
  • Power Dialer
  • Advanced analytics and coaching (call monitoring, whispering, etc.)
  • Advanced IVR (smart routing, call groups, queues, etc.)
100+ native integrations
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies

Add-ons available

  • Campaigns Calls and SMS

    $10 / user / month

See all plan details

UNIFIED

All-in-one AI omnichannel communications platform.

$69$

/ user / month (USD) excl. taxes

Minimum 3 users

Start free trial

All BUSINESS features, plus:

  • Centralization of all conversations across channels
  • Shared email management
  • Google review management
  • Omnichannel analytics
AI video meetings (Meet.us Business)
WhatsApp, Messenger and Instagram Connect your WhatsApp Business account and social media channels to Ringover to manage all your conversations in one place and access them directly from your CRM.
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies
  • Suggested WhatsApp replies

Add-ons available

  • Campaigns Calls and SMS

    $10 / user / month

See all plan details

ENTERPRISE

Enterprise AI communications platform built to scale.

Custom pricing

Minimum 50 users

Contact sales

Everything in UNIFIED, plus tailored features:

  • Multi-site & multi-team management
  • Local presence (automatic selection of a local number)
  • Workforce Management (team planning & monitoring) Plan your teams’ schedules and availability based on their workload.
  • Connectivity Connect compatible third-party voicebots to Ringover via SIP or WebSocket.
  • Bring Your Own Carrier Keep your current telecoms provider while benefiting from Ringover’s features.
Unlimited AI agents included
  • Call transcription
  • Call summaries
  • CRM Autofill
  • Search conversations (Ask AI)
  • Suggested SMS replies
  • Suggested WhatsApp replies

Tailored support

  • Tailored, large-scale deployment
  • Dedicated 24/7 support
  • Dedicated Customer Success Manager
  • Tailored onboarding and training
See all plan details

Earn Higher Customer Satisfaction Ratings

Experience how Ringover’s cloud VoIP solution can benefit your contact centre’s performance and also have a positive impact on your overall customer experience. Ringover’s cloud VoIP call centre software solution provides numerous features that enable you to increase productivity as well as customer satisfaction levels.

Via Ringover’s all-in-one software, you will have the ability to monitor and record customer calls and provide helpful coaching and training to your agents, as well as provide feedback. On-demand metrics reporting enables you to observe and make necessary adjustments to call volume settings and call routing, creating faster call resolution times, and shorter wait times for customers. Your agents will have access to the tools they need to effectively handle customer inquiries, with full integration of your CRM software into Ringover’s platform. It won’t take long to see a boost in call performance and customer satisfaction levels with Ringover as your cloud contact centre provider.

Earn Higher Customer Satisfaction Ratings

Not Your Average Cloud VoIP Solution

Ringover has created a cloud VoIP solution that addresses business needs from start to finish of the customer call life cycle. Beginning with an easy and simple software implementation, and continuing with easy access to call centre configuration settings, KPI data, and call monitoring. You will be able to monitor and manage agent performance on an individual and team level, all from your remote location via your real-time dashboard. Access features on-demand, including:

Full CRM integration

Unlimited calls to 80 destinations

Instant activation of new lines

Easy management of auto dialler and predictive dialler settings

Video conferencing and whisper technology

Experience the benefits of these advanced features and many more, when you implement Ringover’s cloud VoIP call centre software. Establish and manage a high-performing cloud contact centre and by joining the thousands of businesses who have already adopted Ringover’s technology, and enjoy streamlined processes, increased customer satisfaction and productivity, all with one cloud VoIP solution.

Support Your Agents with Essential Tools and Coaching

Give your agents the tools they need to succeed, with Ringover’s cloud VoIP call centre software. In order to run a successful call centre, your agents need instant access to tools, helpdesk support, and coaching.

With Ringover, you can fully integrate your current CRM into the Ringover platform, creating an all-in-one application for your agents. They’ll be able to access the information they need, take needed actions, and benefit from automated file update processes, in order to efficiently and effectively handle customer inquiries. Additional features such as a voice whisper capability and call monitoring allow you to help your agents both during and after calls. Track real-time performance indicators with on-demand reporting, all from your Ringover dashboard.

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Support Your Agents with Essential Tools and Coaching

Implementing Ringover Is As Easy as 1, 2, 3

You may find it hard to believe how easy it is to implement Ringover’s VoIP cloud software. All you need is access to broadband internet and a computer or smartphone. No need for a technology specialist or heavy hardware. Just download the software and follow the prompts. Instantly establish new lines and configure your settings, and you’re on your way!

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Implementing Ringover Is As Easy as 1, 2, 3

Begin Your Journey to a High-Performing Call Centre Today

There is no better time than now, to begin your free trial of Ringover’s cloud VoIP contact centre software. Enjoy effectively monitoring and managing your business call centre all from your remote location, whilst providing essential support to your remote agents. Start your free trial and discover the benefits of Ringover’s advanced features and easy-to-use software. Increase productivity and customer satisfaction levels with easy access to advanced tools and scalability. Start your free trial today, with just a few clicks.

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Begin Your Journey to a High-Performing Call Centre Today

Our customers’ feedback

Overall Rating

4,6 /5 847 reviews Based on 847 reviews.
This average is drawn from ratings of customers who have used any of the cloud communication services offered by Ringover.

Mathieu F.

Ringover is the best telephone device that I have used for several years I am very happy with it, quality service too.

Chris

The software is pretty stable and clearly works, whether you’re on mobile or the webapp.
No big technical issues, and the support department is available and responsive!

M2CFRANCE

Very useful tool to make many calls in a call company.

Youssef C.

Very satisfied as a freelancer I can control everything without going through an IT.

Nicole B.

Easy to install and use, responsive customer service, allows installation on PC and cell phone which is very convenient.

photo stephane

Welcome to Ringover!

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+1 438 448 4444

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