Nextiva Alternatives
Nextiva is a VoIP service provider for businesses but it isn’t the only option available. If you’re not satisfied with the quality of service being offered, here are the top five Nextiva alternatives to consider.
A complete guide
You need an all-inclusive solution
Though Nextiva offers local numbers and toll-free numbers in addition to unlimited calling in the US and Canada, a closer look reveals the features are relatively limited. This could eventually lead to you either upgrading your plan or having to look elsewhere to access all the benefits of a comprehensive business phone system.
Why commit to a service you know won’t keep up with your needs? Rather than going with Nextiva, choose Ringover. We offer unlimited calling to over 110 destinations, with three plans available so you can choose the option that works best for your business needs.
You need more affordable pricing
Companies with small teams can find Nextiva’s package pricing expensive. A company requiring up to 20 users must pay a minimum of $29.95 per user per month. And, even then, features like integrations with other business applications, and call recording remain unavailable.
Upgrading to packages that offer these features can increase monthly user licenses to $33.95 or $43.95 depending on the package chosen. A discounted rate can be availed by making a long-term, prepaid commitment but this isn’t a commitment all companies are willing to make.
Rather than trying to make do with Nextiva’s plans, you can just opt for Ringover. Ringover has a comprehensive features selection even for our most affordable plans, which begin at just £17 per user/month.
You need something easy to use and set up
Unfortunately, business communication has been historically associated with unnecessary complications. However, Ringover only takes about five minutes to set up, and you can configure your contact center almost as quickly!
Setting up your account is so easy because we made a point of creating an intuitive interface. But if you do end up having questions, our support team is there to help–plus, there is our online support center too!
What makes Ringover better than Nextiva?
If you feel the need to choose a VoIP phone service provider other than Nextiva, below are the top 5 competitors to consider. While the core service provided is similar, the service providers differ in terms of packages, prices and service quality. Let’s take a closer look at some of the Nextiva alternatives.
| Solution | Price | Features | Ease of Use |
|---|---|---|---|
| Ringover | |||
| RingCentral | |||
| Mitel | |||
| 8x8 | |||
| Vonage |
Alternative #1: Ringover
Ringover is popularly recognised as the best alternative to Nextiva for small and growing businesses. The communication solution provided is quick and easy to set up, makes call management effortless and offers unlimited calling to and from 100 different destinations.
To minimise the confusion, Ringover arranges the services offered into two packages. The Smart package is priced at £17 per user per month and is centralised around providing all-in-one calls, video and chats while the Business package includes many all-on features for analytics, productivity and integrations. Companies can also create custom plans.
Top Advantages of Ringover
- Free unlimited calling to 100 destinations.
- All-inclusive monthly packages.
- 7-day free trial.
- Easy integration with CRM and other business apps.
Watch the video explanation
Alternative #2: RingCentral
RingCentral’s cloud-based communication platform brings phone calls, video calls, messaging, etc. to a single platform. Businesses can get a local number in 105+ countries to strengthen their local presence.
The packages are inclusive of free inbound calls and localised voice prompts in 18 languages. The RingCentral app can be installed on desktops, desk phones and mobiles and is easy to integrate with other business applications.
However, it is important to note that the RingCentral Essentials plan has a limit on the number of users permitted and businesses usually have to upgrade to a different plan.
Pros
- Free inbound calling.
- Easy app integration.
Cons
- Limit on users permitted for Essentials package.
- Pricing may be expensive for smaller teams.
Image source : www.ringcentral.com on the 2023/02/09
Alternative #3: Mitel
Mitel is a telecommunications company based in Canada. It offers VoIP calling with voice, video, and chat solutions to power business communications and consolidate them into a simple platform. Mitel also offers other features for online collaboration and AI-powered virtual agents.
Mitel communication services are grouped into three packages with per-month user license fees starting from $20.99. To access more features, you can upgrade to more inclusive packages priced at $38 per user per month.
Pros
- Easy integration with productivity apps.
- Reliable reporting features.
Cons
- Comparing packages and making the right choice can be confusing.
- The basic package may not include all essential features.
Image source : www.mitel.com on the 2023/02/09
Alternative #4: 8x8
8x8 is a comprehensive, open cloud communications platform for businesses that unifies voice, video and chat communication on a single platform along with providing call analytics and API solutions.
8x8 communication packages start from $15 per user per month and go up to $44 per user per month. User license fees for 8x8 contact centre plans start from $85. Committing to a package for a year and paying the user license fees at once can help save up to 25% on license fees.
Pros
- Certified by Microsoft Teams.
- 99.999% uptime guarantee.
Cons
- The basic package can be used by limited users.
- Unlimited voice calling is not available to all locations.
Image source : www.8x8.com on the 2023/02/09
Alternative #5: Vonage
Vonage is designed to help businesses give customers a better experience with Vonage Unified Communications. They offer APIs for communication through voice, video and messaging, authentication and call management. The communication solution is easy to integrate with other tools.
Vonage communication services are bundled into 3 packages with user license fees inversely proportional to the number of users.
Monthly, user license fees for small companies with up to 5 users range from $19.99 to $39.99 while the fees for companies with 20 to 99 users range from $14.99 to $34.99 per month.
Pros
- Each package can be scaled as the team size increases.
- Easy to integrate with over 20 third-party apps.
Cons
- Certain features must be paid for additionally.
- Packages can be expensive for small teams.
Image source : www.vonage.com on the 2023/02/09
What is Nextiva?
Nextiva is an American VoIP service provider for business communications that caters to the needs of companies across the world through their NextOS platform.
The Nextiva suite of communication tools for businesses include VoIP phone services, video conferencing, team chat, customer chat box, automated email workflows, file sharing, task managers, CRM integration, data analytics, surveys, and AI smart assistants.
These can be easily accessed through a single app installed on mobile phones or desktop computers thus unifying communication and improving workflow.
Image source : www.nextiva.com on the 2023/02/09
Nextiva Pricing
Nextiva offers its VoIP service in the form of 3 packages; Essential, Professional and Enterprise. Pricing for each of these packages varies according to the number of users. As the number of users increases, the individual user license fee decreases.
For example, when billed annually, the Essentials package costs $10.48 per user per month for a company with 100+ users and $13.48 per user per month for a company with up to 4 users.
There is no user limit for any of the packages but the features available differ from package to package with the Enterprise package having the most features.
Image source : www.nextiva.com on the 2023/02/09
Image source : www.nextiva.com on the 2023/02/09