Call Centre Snooze

What is “Snooze”?

“Snooze”, also known as “Do not disturb” mode, is a feature to let your employees/colleagues know that you’re not available. When it’s activated, your device will be silent when you receive an incoming call.

Let your employees know you’re unavailable

Reduce interruptions

You’re in a training session or meeting or maybe you just want to take a little break… In just one click, you can activate Ringover’s “Snooze” feature to let your employees/colleagues know you’re not available to take calls.

Set your priorities

Take your time to get all of the necessary actions done for each call before moving onto the next one, and automatically switch to unavailable so that you don’t receive any calls while you’re preparing.

Improve collaboration with your colleagues

Make yourself unavailable for a specific time period

You can set a timer to activate your “Snooze” for a preset time period. You’ll then be automatically made available at the end of the countdown and will then be able to take incoming calls.

Customise your reasons for being unavailable

Customise your “Snooze” reasons for your employees, so they can say why they don’t want to be disturbed. At lunch, in a client meeting… Create customised reasons that align with your company structure.