Virtual Contact Centre

Virtual call centres represent the future of call management software and customer relationship management. Why?

Because on-premise systems are a constant trouble for business owners. They’re usually complex to solve and expensive to maintain. The worst part is that they also become obsolete quickly and require frequent hardware and software upgrades.

With a virtual contact centre powered by Ringover, you can look forward to tangible business benefits such as:

• Affordable to set up
• Low to no cost to maintain
• Easy to launch and use, regardless of location
• Highly scalable, without needing any additional hardware installations
• Simple, flexible, and lightweight UI allowing agents of all skill levels to access with ease

Ready to let go of outdated systems and 10x your business revenue? Start your free trial of Ringover’s call centre software today.

Move your customer contact systems into the future when you harness the power of Ringover’s call management software. Amplify your customer service, boost your sales, and empower agents to do way more with a lot less.

Ringover’s innovative features channels the power of technology and AI for cloud contact centres in service of delivering better customer and agent experiences.

• International numbers — Establish your business presence in 65 countries
• Unlimited calling — Receive and make an unlimited number of calls in up to 80 countries
• Custom routing — Intelligently route calls through an auto dialer based on a customer’s history or custom rules you define
• Priority queuing — Power up your predictive dialer with “VIP” caller routing to agents
• IVR — Sort your calls wasting less time and cutting out customer frustration
• Native CRM integrations — Use the customer contact data you already have to make personalized offers and interactions
• Quick access to customer history — Centralized access to a customer’s case files, call history, chat logs, and more
• After call qualification — Spend time after each call to qualify leads in your sales pipeline
• Smart tagging — Create custom filters to sort and share calls more effectively

Ready to transform your cloud contact centre? Use Ringover’s communications and call centre software today.

A virtual cloud contact centre has an immediate impact on every aspect of your business operations, costs, and revenue. The most significant ROI that we hear from current Ringover customers is the simplicity and ease of setup.

With Ringover’s insightful call centre software, you can expect an experience designed to get you running in minutes:

• Boost your agent productivity with an easy setup
• Allow your agents to tap into the cloud and field customer queries from any location in the world
• Multiple call options to connect to your customers and leads even faster
• Make any laptop or mobile device your call centre using innovative, mobile-friendly forms of communication
• Sync your contacts with external customer information using CRM integration
• Adjust call routing based on granular criteria such as agent skills, shift times, caller language, and much more

Bring Ringover’s transformative features to work for your customer experience. Start your free trial today!

Ringover’s call management software knows exactly what managing a remote team involves. It can be incredibly rewarding to be able to work with the best and brightest talent without a ZIP code in your way.

But then comes the hassle of managing remote workers in multiple locations and keeping them on the same page about projects in multiple time zones.

Say goodbye to the hassle of collaboration and connectivity. Our intelligent software makes communicating a simple, efficient, and even joyful task. Using aligned features like HD video conferencing, screen sharing, and easy call transfers, you can ensure your internal team is running like clockwork.

What if you could anticipate your customer’s needs before they even happened? Ringover’s simple yet powerful call centre software allows you to do just that — and so much more.

Take advantage of our intuitive features, which can make even the smallest and leanest of company operations look and feel professional, consistent, and productive.

Both workplace and customer satisfaction hinges on one thing: Communication.

With your virtual contact centre established with Ringover, you’ll be able to achieve the most important business outcomes with the least amount of cost.

• Smooth out your sales process and capture clients at every stage of the pipeline
• Maintain agent performance through progressive coaching, monitoring, and on-call feedback
• Get detailed insights into business analytics to harness intelligence for continual optimization
• Ensure customer satisfaction by providing 24-7 service

…and so much more. Ready to experience the power of a cloud contact centre? Start your free trial of Ringover today.