Introduction
- Simplify communication with your customers by integrating WhatsApp through Spoki.
- Increase conversions and customer loyalty by combining automation and personalisation into a single platform.
- Maximise your omnichannel strategy with Spoki, the WhatsApp marketing automation software.
Category
CommunicationAutomate WhatsApp messages based on call events
Automatically trigger WhatsApp messages based on specific call events. Whether a call is missed, answered, or reaches voicemail, Spoki ensures your customers receive timely follow-ups without manual intervention. Improve engagement and responsiveness while saving valuable time.
Enhance IVR flows with WhatsApp automations
Take your call routing to the next level by integrating Spoki into Ringover’s IVR flows. Simply add a Spoki step within your IVR to send automated WhatsApp messages or trigger Spoki sequences. Whether confirming appointments, sending follow-ups, or providing instant support, this integration streamlines communication and boosts efficiency.
Improve customer engagement with automated workflows
Never miss an opportunity to connect with your audience. Automate WhatsApp communication based on your customers' interactions. Provide instant responses, keep prospects engaged, and ensure a seamless customer experience, all while reducing manual efforts.