Introduction
- Elevate your ITSM by linking your business telephony to your IT Help Desk.
- Save valuable time for your technical teams by automating tasks.
Category
ProductivityEffortless calling from Freshservice with a single click
Say goodbye to manual number input—Click-to-call saves your IT teams valuable time when dialling.
Optimise your IT support
For each call or SMS, a ticket is automatically created, and all the related information is synchronised (tags, notes, call recordings...). Your teams no longer need to fill in everything manually, thus improving efficiency.
Synchronise all your contacts
Every contact call or SMS triggers automatic ticket creation, synchronising all pertinent details (tags, notes, call recordings...). No more manual data entry, ensuring increased team productivity.
Transform conversations into actionable insights
Use Empower, Ringover’s conversational AI, to analyse, summarise, and gain insights from client and candidate conversations.
Elevate your team with data for personalised engagement at scale, seamlessly syncing insights into Freshservice.